HRBP Director, GTM Sales
工程师弗雷德·卢迪写代码，为他的同事菲利斯自动化了一个无聊的任务。她哭了喜悦的眼。那一刻激励弗雷德建立一个公司可以让每个人都从忙碌的工作中解放出来，以便他们能够专注于有意义的工作。今天，ServiceNow 是企业重塑的人工智能控制塔。我们的 ServiceNow AI 平台将任何 AI,任何数据和工作流程都聚集在一起，帮助85%的富士 500®公司更聪明，快速和更好地工作。我们正在建设一种人工智能原生文化，技术和人才无法停止在一起。我们刚刚开始。加入我们来为人们提供人工智能的工作。关于角色。作为高管级 GTM 销售领导人的战略思想合作伙伴，这位 HR 商业合作伙伴总监将业务目标转化为人才发展，组织设计和文化中的个人策略。你将拥有人员策略，功能性的人员计划，并将数据和远见力带来与增长，生产率和边缘相关的人们决策。你还将成为人力资源内部的企业声音，协调 HRBP,COE 和共享服务合作伙伴，为一个矩阵化的 AI 原生销售组织提供适合目的的解决方案。· 塑造和领导功能人员战略，将人才，领导力和文化优先事项与业务计划联系起来。· 咨询高管领导如何影响人们的决策对收入，生产力和利率风险，并影响下来的业务选择。· 领导战略员工规划，包括工作人员数量，范围和层次以及角色设计，以便组织在计划投资中有效地发展。· 对高级领导者的校准，继任规划和人才评审进行运行，并在关键角色上建立强度。· 培训高级领导者的人类领导和团队发展，包括他们采用 AI-支持的工具和工作方式。· 预测人体风险，如关键角色的磨损，改变疲劳和能力缺口，并在影响绩效之前制定缓解和应急计划。· 使用人体数据和趋势来衡量影响，指导决策并不断改善方案。· 为高级企业领导提供联系点，协调 HRBP,COE 和共享服务以解决他们的需求。· 实现区域和矩阵复杂性，确保人们战略具有文化敏感性，适合当地市场现实。你将带来的东西 10
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It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
About the Role
As a strategic thought partner to executive level GTM Sales leaders, this HR Business Partner Director translates business goals into people strategy across talent, leadership development, organization design, and culture. You will own the people strategy, functional people plan, and you will bring data and foresight to people decisions related to growth, productivity, and margin. You will also be the voice of the business within HR, aligning HRBP, COE, and shared services partners to deliver fit-for-purpose solutions for a matrixed, AI-native sales organization.
What You’ll Do
· Shape and lead the functional people strategy, linking talent, leadership, and culture priorities to the business plan.
· Advise executive leaders on how people decisions affect risk to revenue, productivity, and margin, and influence the business choices that follow.
· Lead strategic workforce planning, including headcount, spans and layers, and role design, so the organization grows efficiently within planned investment.
· Run calibration, succession planning, and talent reviews for senior leaders, and build bench strength for critical roles.
· Coach senior leaders on people leadership and team development, including how they adopt AI-enabled tools and ways of working.
· Anticipate people risks, such as attrition in critical roles, change fatigue, and capability gaps, and build mitigation and contingency plans before they affect performance.
· Use people data and trends to measure impact, guide decisions, and continuously improve programs.
· Serve as the single point of contact for senior business leaders, coordinating HRBP, COE, and shared services to resolve their needs.
· Navigate regional and matrixed complexity, ensuring people strategies are culturally sensitive and fit local market realities.
What You’ll Bring
· 10+ years of experience in senior HR business partnering or equivalent, including direct executive client support, management coaching, and team development.
· Experience in a technology or SaaS business, ideally supporting a sales or go-to-market organization.
· Hands-on experience applying AI in HR or business work, such as using AI tools, automating workflows, or interpreting AI-driven insights to improve decisions.
· Proven ability to lead through change in a high-growth, ambiguous, fast-paced environment.
· Range to operate strategically, operationally, and tactically, moving from long-term direction to day-to-day execution.
· Outstanding interpersonal and communication skills, with the credibility to communicate effectively both up and down the organization.
· Confidence to challenge respectfully and influence senior business decisions.
JV22
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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