远程战略项目经理

Category: Technology

Location: Jacksonville Florida United States

Strategic Program Manager - Remote

Job Description

The Strategic ProgramManager is responsible for managing large scale transformational clientinitiatives, which will require him/her to successfully engage and work acrossmultiple technical and global teams within WWT and potentially with the client.The ideal candidate will have proven leadership capabilities and experiencemanaging technology programs with a minimum budget of $25MM or greater. He/shewill have managed large distributed teams of matrixed resources of at least 50people or more and have strong presentation and public speaking skills. He/shewill have experience developing and estimating client statements of work.

Job Responsibilities

• Defines and implements governance and controls across the program, including but not limited to: status reporting, risks and issues management and reporting, stakeholder engagement and reporting, other routines and artifacts as required in order to control the program

• Extensive problem-solving skills, with the fortitude to drive resolutions to a close

• Extensive knowledge of service delivery models focused on continuous improvement and adapting to the changing landscape of the service industry.

• Monitors and manages the program level milestones, risks, issues, and decisions

• Drives decision making processes where and when appropriate

• Works with leadership and technical leads to staff and resource the program appropriately

• Escalates and drives program level issues resolution and risk mitigation

• Responsible for managing all budgeting, forecasting and program financials to meet financial expectations as outlined in the program

• Responsible for managing program level procurement reporting and visibility

• Ensure roles and responsibilities are defined and align to staffing plans

• Responsible for end-to-end program delivery and quality

• Drives stakeholder engagement to ensure appropriate level of communication and decision making for the program

• Creates executive reporting, and delivers the reports to the appropriate executive stakeholders, as defined by the program

• Ensures the program is aligned to the statement of work.

• Works with the appropriate leadership and team members to define the statement of work and any changes

• Monitors and assesses customer satisfaction, quality, and profitability.

• Project managers assigned to the program will report to the program manager

• Coaches and mentors the PMs and other team members as needed, to achieve the optimal productivity and highest quality of deliverables.

• Creates and manages long term goals for the program or portfolio of projects.

• Responsible for ensuring the successful onboarding and offboarding of program resources

• Acts as a liaison between program staff and upper management/executives

Qualifications

• Bachelor’s Degree in Arts/Sciences (BA/BS) Related Field required

• A minimum of 10 years' progressive experience in a related field required

• Minimum of 5 years active Program Management experience

• Minimum 10 years of Project Management experience

• Experience working with Financial Customers

• One to three years prior sales/business development experience is preferred

• Salesforce CRM software experience

• Experience managing, tracking, and forecasting the financials and budgets for large scale programs

• Understands expectations and reporting requirements needed to provide the level of visibility and clarity on the financial health of the program

• Excellent understanding of the contract process

• Able to manage contract modifications, control the impact to a program, and take the lead for negotiations on contract scope, cost, and schedule

• Good understanding of Supply Chain processes

• Ability to work independently and aggressively track to program timelines

• Strong team skills

• Strong communication skills (written, verbal, and presentation)

• Project Management Professional (PMP) certification through Project Management Institute (PMI) preferred

• Experience working multi-site (global environments) is a plus.Ste

DetailsOriginally posted on Himalayas