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客户整合变更管理高级经理(东北地区远程)

Sr. Manager, Client Integration Change Management (Remote within Northeast)

职能支持限定地区(需当地身份)
公司Quest Diagnostics
薪资未公开
工作地点United States
地域资格限定地区(需当地身份)
时区要求日间重叠约 9 小时,基本正常作息
用工类型Full Time
发布时间11 天前
数据来源Himalayas
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注意地域限制:该职位明确限定在 United States 招聘。如果你是位于中国大陆的求职者,通常需要当地工作身份才能投递,或需与雇主确认是否接受独立合同(Contractor)形式合作。

高级经理,客户整合变更管理职位是一个关键的领导岗位,负责在多年期、全企业范围内的Epic转型中客户的体验、合作伙伴和患者体验。该领导者将设计、执行并管理客户变更管理策略,主要关注评估、协调并阐明客户影响,并指导外部利益相关者通过技术和业务转型及改进。他们将与跨职能团队合作,确保新临床和运营技术系统以及相关业务流程的采用、高使用率和熟练度。这位亲力亲为的变革推动者将特别专注于提供变更的技术评估和变更活动的战略建议,以最小化干扰、最大化准备度,并为客户和客户支持团队启用新的工作方式。该职位需要一位能够平衡战略重点与细节导向执行的合作者,并且有在大规模技术部署和转型计划中进行客户/外部面向变更管理的经验。
高级经理主要是远程办公,但必须居住在东北部地区。旅行最多可达25%。
最初发布于喜马拉雅山

查看英文原文

The Sr. Manager, Client Integration Change Management role is a critical leadership role responsible for the customer, partner, and patient experience in a multi-year, enterprise-wide Epic transformation. This leader will design, execute, and govern the client change management strategy, with a primary focus on assessing, aligning, and articulating client impacts, and guiding external stakeholders through technology and business transitions and enhancements. They will partner with a cross-functional team to ensure adoption, high utilization, and proficiency with the new clinical and operational technology systems and associated business processes. This hands-on change agent will focus specifically on providing the technical assessment of change and strategic counsel for change activities to minimize disruption, maximize readiness, and enable new ways of working for clients and client-facing teams. This role requires a collaborator who balances strategic focus with detail-oriented execution and who has experience in customer/external-facing change management for large-scale technology deployments and transformation initiatives.
The Sr. Manager is largely remote but must reside within the Northeast. Travel will be up to 25%.
Originally posted on Himalayas

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