解决方案顾问，客户与合作伙伴成功团队
Solutions Consultant, Customer & Partner Success
_这是一个灵活的职位，可以选择在我们的多伦多办公室全职工作、每周混合办公，或在加拿大或美国境内远程工作。_ 作为我们的解决方案顾问、客户与合作伙伴成功团队的一员，您将与现有客户互动，帮助展示和演示客户如何通过扩展使用场景和采用方式，从Vena平台中实现更多价值。与Vena的客户成功经理和客户营销团队合作，您将负责与客户互动，了解他们的现有痛点和挑战，并激发他们对通过Vena做更多事情来解决这些挑战并为其业务增加价值的想法。此外，您将在推动合作伙伴策略方面发挥关键作用，与合作伙伴团队协作以支持合作伙伴获取、赋能以及从新签约的合作伙伴那里推动初步线索。您的专业知识对于指导合作伙伴完成入职旅程至关重要，确保他们顺利过渡到销售Vena的解决方案。
#### 您将如何产生影响
- 在一对一和多人场合向现有客户展示Vena产品，并传达Vena解决方案的整体价值主张
- 与客户会面，明确业务需求并适当定制演示内容
- 与潜在合作伙伴会面，进行Vena演示以建立信任，展示Vena产品如何为他们的客户/潜在客户带来价值
- 与客户成功团队合作，评估并协助制定扩展销售策略、留存策略和解决方案建议
- 与客户营销团队合作，支持客户扩展/采用相关的活动和倡议
- 与新签约的合作伙伴一起完成入职旅程，让他们掌握所有工具，以代表Vena并向其客户/潜在客户展示Vena产品的价值。这可能包括演示内容的介绍、演示最佳实践和产品赋能
- 在多人场合支持合作伙伴展示Vena产品的演示
- 利用您对竞争产品和技术的理解，以及如何在销售演示中定位Vena
- 在推动Vena实现增长目标和成为市场领先的CPM解决方案方面发挥关键作用
#### 我们希望看到
- 3年以上以下一个或多个领域的相关工作经验：
- 具有销售FP&A或CPM的前期技术销售经验
查看英文原文
**_This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely within Canada or the USA._** As our Solutions Consultant, Customer & Partner Success, you will be engaging with our existing customers to help present and demonstrate how customers can realize additional value from the Vena platform through expanded use cases and adoption. In partnership with Vena’s Customer Success Managers and Customer Marketing team, you will be responsible to engage with customers and learn about their existing pain points and challenges and help inspire them about how doing more with Vena can solve these challenges and add value to their business. Additionally, you will play a pivotal role in driving the partner strategy by collaborating with the partner teams to support partner acquisition, enablement and driving initial leads from newly signed partner. Your expertise will be crucial in guiding partners through the onboarding journey, ensuring a seamless transition into selling Vena's solutions.
#### How You'll Make an Impact
- Present the Vena product to existing customers in 1:1 and 1:Many forums and communicate the overall Vena Solutions value proposition
- Meet with customers, clarify business requirements and customize demo content appropriately
- Meet with prospective partners to present a Vena demonstrations to build trust on how Vena's product can provide value to their customers/prospects
- Partner with the Customer Success Team to evaluate and assist in expansion sales strategy, retention strategy and solution recommendations
- Partner with the Customer marketing team to support Customer expansion/adoption focused campaigns and initiatives
- Work with newly signed up partners on the onboarding journey to get them equipped with all the tools to represent Vena and showcase the value of Vena's product to their customers/prospects. This can include orientation on demo content, demo best practices, and product enablement
- Support partners on 1:Many forums to showcase Vena product demonstrations
- Leverage your understanding of competitive products and technology and how to position Vena in Sales presentations
- Be instrumental in helping drive Vena towards its growth targets and becoming the leading CPM solution in the market
#### We'd Love to See
- 3+ years related work experience in one or more of the following areas:
- Prior technical sales experience selling FP&A or CPM software
- Professional Services implementation experience for FP&A or CPM software vendor or reseller partner (Preferably 2+ years Vena experience)
- Experience working as an FP&A professional including hands on experience as either a power user or implementer of FP&A or Accounting software (Preferably Vena experience)
- Prior experience working with partners / ecosystem for a software company
- Strong business acumen and understanding of budgeting, forecasting, Financial Close Management and reporting processes
- Experienced Excel user with the ability to create complex formulas, and sophisticated formatting
- Comfortable with presenting to and talking with C-level executives
- Ability to effectively deliver technical information to an audience comprised of varying degrees of technical knowledge, focusing on value proposition to their business
- Strong presentation and communication skills – ability to communicate concepts concisely and effectively
- Self-learner, with sense of initiative, and perseverance to deliver high quality work
- Travel (as needed) to customers that require in-person presentations
**_The base salary range for this role is $140,250 - 189,750 CAD._**
_*Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process._