Insurance Service Agent - Ukrainian & Russian Speaker
对于在美国工作的申请人来说 · 为他人做好事 · 遵循我们的经验证实服务流程，为现有双语客户提供 IIG 所代表的最好的个性化客户服务和政策选择 · 在 CRM 数据库中保持所有客户的准确信息，遵守公司质量和合规标准 · 与客户建立关系并积极利用推率培养 · 手机，电子邮件或短信支持 ·电子邮件管理和跟踪与缺失信息和文档的电话/电子邮件进行接收 · 及时准确使用保险公司平台和技术要求 ·必须流利地说和写乌克兰语和俄罗斯语言 · 英文理解是必需的 （书面/口头）·必须通过背景调查 ·必须通过财产与事故保险州许可测试并获得执照；必须有美国本土，符合工作资格 · 客户服务能力和技能 （听取，沟通，同情心和解决问题）·需要 PC 技能包括 MS Office;具有技术导向态度是必需性的 · 高等教育是必备的 ·积极团队成员，有效合作者和主动思维方式是必不可少的 ·有效地组织任务，管理时间，以结果驱动和能够工作的期限紧缩的能力 福利 · 1.你可以从家或在俄州诺斯罗雅顿北部办公室工作 2.我们提供竞争性薪酬规模。基础+奖金3.401KMatch4.你将与国际保险集团有职业发展机会5.你将成为美国最大行业之一的执照专业人士6.付费广泛培训和指导计划7.医疗，牙科，视觉保险) 8.付费度假，联邦假期和付费丧失时间 9.你将成为一个有着良好的地位的99名员工机构的一部分，该机构排在11%最优秀客户体验机构中。10.你将拥有声音。我们经常邀请我们的工作人员提供有关他们的工作经历的反意见。11.你将能够代表23个州的行业25多家顶级保险公司，专门从事个人服务，生活，商业和卡车运输：·我们努力以诚信和信心开展业务。你将成为一员工家庭环境的一部分。
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This is a remote position.
For Applicants who are authorized to work in the US
· Make Good Things Happen for Other People
- Follow our proven service process to offer our existingbilingualcustomers the best individualized customer service and policy options from the insurance carriers IIG represents
- Keep accurate information for all customers within the CRM database,adhering to company quality and compliance standards
- Building relationships with clients and actively capitalizing on Referral Lead cultivation
- Customer support over the phone, email or text
- Email management and follow-up with calls/ emails for the missing information and documentation
- Use insurance carrier’s platform & technology timely and accurately
Requirements
- Must speak and write the Ukrainian & Russian language fluently
- Comprehension of the English language is a must (written/verbal)
- Must pass background check
- Must pass the Property & Casualty insurance state licensing test and obtain license; must be US based and eligible to work in the US
- Customer Service Aptitude & Skills (listening, communicating, empathy and problem solving)
- PC Skills including MS Office are required; having a technology-oriented attitude is a must
- Higher education is a plus
- Proactive team member,effective collaborator and proactive mindset is a must
- Ability to effectively organize tasks, manage time, being results-driven and capable of working to tight deadlines
Benefits
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1. You canWork from Home orfrom office in North Royalton, OH
2. We offer acompetitive pay scale. Base + bonuses3.401KMatch4. You will have careergrowth opportunities with International Insurance Group5. You will become a licensed professional working in the insurance field,in one of the largest industriesin the United States6. Paid extensiveTraining & MentorshipProgram7.Medical, Dental, VisionInsurance(shared cost)8. Paid Vacation Time, Federal Holidays and paid Bereavement time
9.You will be a part of awell-established, 99 employee agency which ranks* in the top 1% of agencies for great customer experience
10.You will have a voice. We consistently invite our staff to provide feedback about their work experience.
11.You will have the access to represent over 25 top insurance carriers in the industry, throughout 23 states, specializing in personal lines, life, commercial and trucking
Who We Are:
- We strive to operate withintegrity and trustin all we do.You will be part of awork-family environment, driven by our 3 Core Values ofIntegrity, Impact & Grit
- Our long-term goal is to become a1,000 Soul Company, serving25 different language groupsthroughout the United States
- Our purpose is to helpProtect our Client`s American Dream
- We strive tohonor Godand be respectful of each other, our customers, and other stakeholders
- Check out our home page to find out more about our company:
Originally posted on Himalayas