销售解决方案工程师
Sales Solution Engineer
关于Jadu
Jadu是全球领先的无障碍无代码数字平台，为世界各地的当地政府、大学和企业客户提供由人工智能驱动的数字化自助服务解决方案。每天有数百万人使用Jadu来支付账单、申请服务并获取重要信息，快速且便捷。
我们致力于可访问性、创新和设计。我们的平台使任何人都能构建强大的数字服务，同时让开发者自由创建定制化、前沿的解决方案。
在Jadu工作不仅仅是编写代码或设计界面，而是塑造能够赋能社区、简化复杂性的数字体验，真正带来改变。
职位描述
销售解决方案工程师将是我们的销售团队中至关重要的成员，负责为美国和英国市场（包括Hyland等知名合作伙伴和地方政府客户）进行高级演示并开发定制化解决方案。该职位需要精通Jadu平台及相关合作伙伴产品，以提供全面的端到端解决方案。该角色对于支持我们的美国合作伙伴战略至关重要，需提供扩展的合作伙伴支持，涵盖从合作伙伴主导的销售到平台成功部署和交接给合作伙伴的全过程，与我们的美国联盟经理和副总裁密切合作。
主要职责：
- 进行深入的产品演示和介绍，向潜在客户和合作伙伴展示Jadu平台的价值。
- 与销售团队协作，了解客户需求并制定满足其业务需求的定制化解决方案。
- 在销售过程中提供技术和功能支持，包括回应招标文件/询问函并准备详细的技朮提案。
- 与销售团队、专业服务和DevOps团队协作，从销售阶段开始，支持美国联盟团队（及合作伙伴）直至平台成功部署和交接给合作伙伴。
- 作为合作伙伴在部署过程中的单一联系人，支持美国联盟团队，负责协调内部团队和合作伙伴沟通，直至平台成功部署和交接。
- 与产品管理和工程团队紧密合作，传达客户反馈并影响产品开发路线图。
查看英文原文
About Jadu
Jadu is one of the world’s leading accessible no-code digital platforms, powering AI-driven digital self-service solutions for local authorities, universities, and enterprise businesses worldwide. Millions of people use Jadu every day to pay bills, apply for services, and find vital information, quickly and easily.
We’re passionate about accessibility, innovation, and design. Our platform empowers anyone to build powerful digital services, while giving developers the freedom to create bespoke, cutting-edge solutions.
Working at Jadu means more than writing code or designing interfaces, it’s about shaping digital experiences that empower communities, simplify complexity, and truly make a difference.
The Role
The Sales Solutions Engineer will be a crucial member of our sales team, facilitating advanced demonstrations and developing tailored solutions for sales engagements with both the US and UK markets, including prominent partners like Hyland and local government customers. This role requires mastering the Jadu Platform and associated partner products to deliver comprehensive end-to-end solutions. It is key to supporting the growth of our US partner strategy by providing extended partner support, spanning the support of partner-led sales through to the successful deployment and handover of the platform to the partner, supporting and working closely with our US Alliance Manager and VP of Partner Operations.
Key Responsibilities:
- Conduct in-depth product demonstrations and presentations that showcase the value of the Jadu Platform to potential clients and partners.
- Collaborate with sales teams to understand customer requirements and develop tailored solutions that meet their business needs.
- Provide technical and functional support during the sales process, including responding to RFPs/RFIs and preparing detailed technical proposals.
- Collaborate with the sales team, professional services and DevOps team to support the US Alliance team (and partners) from the point of sale through to the successful deployment and handover of the platform to our partners.
- Support the US Alliance team by acting as a single point of contact for our partners during the deployment process, leading on coordination of internal teams and partner communication until successful deployment and handover of the platform.
- Work closely with product management and engineering teams to relay customer feedback and influence the product development roadmap.
- Stay abreast of product updates and industry trends to provide expert advice and support to clients.
- Train and support partners and customers on product capabilities and best practices.
Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Proven experience in technical sales, solutions engineering, or a similar role within the software/technology sector.
- Strong understanding of web technologies and digital transformation strategies, particularly in the public sector and enterprise software.
- Excellent presentation and communication skills, capable of conveying technical information clearly and persuasively.
- Ability to travel as needed for client meetings, demonstrations, and partner support.
- Experience with CRM systems, low-code platforms, and cloud solutions is highly desirable.
Distinguishing Characteristics:
- A strong problem-solver with innovative solution development skills.
- Highly motivated, self-starter able to work independently in a dynamic, fast-paced environment.
- Commitment to delivering high-quality work within deadlines.
Why this job matters
The Jadu platform allows large organisations to deliver content and services that reach millions of people. Being able to access these services remotely has become critically important in recent times, following the need to limit direct person-to-person contact. Jadu software has played a key role in making this possible for many organisations across the Globe. Our team’s mission is to make beautiful software that’s easy to use, both for our users, our customers’ users, and our growing network of developers and partners.
We are strongly committed to web accessibility, and we aspire to help build a much more accessible web by making our products standards-compliant and delivering the most inclusive web experiences possible.
Benefits of working at Jadu include:
- Generous annual leave plus public holidays
- Flexible working arrangements
- Comprehensive remote working infrastructure
- Continuous personal and professional development opportunities
- Competitive pension scheme
- Cutting-edge technology package
Jadu is a digital customer experience software and services company with global headquarters in Leicester and businesses in the USA and Australia. Recognised as one of the leading providers in this industry, we are expanding both the business and the products to reach a global market. We power some of the largest organisations in the world, reaching millions of users every day. Jadu is an Equal Opportunities Employer, and we genuinely believe that everyone is equal. Our values:
Salary: TBCOriginally posted on Himalayas