前置部署创意设计师，电子邮件
Forward Deployed Creative Designer, Email
关于Hightouch
Hightouch是一个由行业领先的可组合CDP驱动的智能营销平台。通过在一个地方整合完整的品牌背景、客户数据和表现历史，每位营销人员终于能够自行构建和交付端到端的营销活动。团队可以更快地行动，保持品牌一致性，并获得真正有效的AI营销。
成立于2019年，总部位于旧金山，Hightouch使营销团队能够以以前无法实现的速度和质量分析表现、头脑风暴创意并生成内容。
被列为2026年Gartner® Magic Quadrant™客户数据平台领域的领导者，Hightouch受到Domino's、Spotify、Aritzia、Cars.com、Ramp和PetSmart等领先企业信赖。
在Hightouch，我们的使命是帮助客户利用数据和AI推动业务增长。团队充满雄心、注重影响、高效运作——我们相信谦逊、善良和同理心是成功的关键。如果你对速度充满热情，执着于提升标准，并希望与那些彼此关心、也关心客户的伙伴一起打造产品，我们期待与你见面。
职位描述
目前大多数AI生成的邮件仍然看起来像AI生成的邮件。非品牌色彩、笨拙的布局、重复的五个模板。重视品牌形象的品牌一直保持观望，因为输出结果未能达到他们的标准。
我们正在改变这一点。Hightouch的智能营销平台是企业营销人员用来根据自己的数据、规范和声音规划、生成和交付生命周期营销活动的系统。我们的客户包括Domino's、Chime、Spotify、Ramp、Whoop和Grammarly。他们不会接受低质量的内容，我们也不会。
我们正在招聘一位AI创意设计师（邮件方向），作为证明可能性的人类角色。你将与我们的解决方案工程团队合作，参与企业客户会议，将品牌规范转化为实际产生符合品牌风格的邮件和生命周期创意的智能流程，并交付能够说明问题的工作。你将成为会议室中最具影响力的创意声音，无论是对我们的客户还是对我们产品而言。
你将定义世界上最知名的品牌如何使用AI创建邮件，你将看到你指导的工作送达数百万个邮箱。
你将负责
- 在企业级项目中主导创意工作。直接与客户的生命周期和营销团队合作，加速我们智能营销平台的采用。
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About Hightouch
Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.
Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.
Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.
At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.
The Role
Most AI-generated emails still look like AI-generated emails. Off-brand color, clunky layouts, the same five templates on a loop. Brands that care about their identity have stayed on the sidelines because the output hasn't met their bar.
We're changing that. Hightouch's Agentic Marketing Platform is the system enterprise marketers are using to plan, generate, and ship lifecycle campaigns with their data, their guidelines, and their voice. Our customers include Domino's, Chime, Spotify, Ramp, Whoop, and Grammarly. They are not going to settle for slop, and neither are we.
We're hiring an AI Creative Designer, Email to be the human who proves what's possible. You'll collaborate alongside our Solutions Engineering team on enterprise customer calls, translate brand guidelines into agentic workflows that actually produce on-brand email and lifecycle creative, and ship the work that makes the case. You will be the most influential creative voice in the room, both for our customers and for our product.
You will define how the most recognizable brands in the world build email with AI, and you will watch the work you direct ship to millions of inboxes.
What You’ll Do
- Lead creative on enterprise engagements. Partner directly with our customers' lifecycle and marketing teams to accelerate the adoption of our Agentic Marketing Platform through on-brand email systems that deliver immediate impact. Understand each brand's identity, engagement goals, and constraints. Build the agentic workflows, prompts, reference libraries, and guardrails that produce work the brand is proud to send.
- Set the creative bar. When a customer asks "can your platform make an email that looks like this," you're the person who makes it look like that. You'll produce the creative work that turns curiosity into conviction and proves what's possible.
- Drive performance, not just aesthetics. Partner with customers on A/B tests, iterate on creative based on results, and build the playbook for what drives opens, clicks, and conversions, and reliably lands in the inbox, when AI is in the loop.
- Shape the product. As the creative voice closest to product and engineering, you'll spot friction, refine workflows, and help shape model behavior to directly influence what we build next!
- Define the playbook. Document patterns that work, share them with the team, and build the body of knowledge that lets us scale taste across every customer we onboard.
What You Bring
- A portfolio that does the talking. Real lifecycle programs, real email campaigns, real product launches. Ideally with AI integrated into the workflow, but the bar is craft. If your work is exceptional, we want to see it. (Applications without a portfolio link will not be reviewed.)
- Deep email design experience. You've designed hundreds of emails across lifecycle programs (onboarding, nurture, retention, win-back) and you have sharp opinions about layout, hierarchy, and what renders well across clients and devices. Comfortable getting into the code and build of an email is a plus.
- Deep AI fluency. You don't need us to teach you what's new. You're already testing the latest image and generative models the week they drop, you're stringing them together in node based UIs, you have strong opinions about which ones get which jobs, and you know how to push them past their defaults to hit a specific look.
- Enterprise client instincts. You've worked directly with sophisticated marketing teams, in-house, agency, or consultancy, and you know how to navigate brand reviews, legal, and the politics of getting work approved.
- Lifecycle marketing literacy. You understand the difference between an email that wins a design award and one that hits an engagement or revenue target, and you can hold both standards at once.
- Taste. This is the hardest one to write a bullet for, so we'll just say it: you have it, your portfolio shows it, and you can articulate why something works.
Why Hightouch?
You'll be the creative center of gravity for a product that's actively defining a category. The brands you'll work with are the ones you already follow. The team you'll join, Product, Engineering, Solutions, Design, ships fast and treats craft as a non-negotiable. And the work you do will compound: every workflow you build, every customer you ship for, makes the next one easier.
If you've been waiting for the moment to bet on AI in lifecycle marketing before it's obvious, this is it.
Compensation
$140,000-$180,000 USD per year, location-independent. Top of band is reserved for candidates with proven enterprise creative leadership and a portfolio that sets the bar. We also offer meaningful equity.
E-Verify Statement
Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants.
E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)