战略客户经理 - AI原生客户 - 西部
Strategic Account Executive - AI Natives - West
Elastic,一家搜索人工智能公司,使每个人都能实时利用所有数据找到他们需要的答案——释放企业和个人的潜力。Elastic 搜索人工智能平台被超过 50% 的财富 500 强企业使用,将搜索的精准性和人工智能的智能相结合,使每个人都能加速实现重要的成果。通过利用所有结构化和非结构化数据——更有效地保障和保护隐私信息——Elastic 基于云的完整解决方案在搜索、安全和可观测性方面帮助组织实现人工智能的承诺。
#### 职位职责:
Elastic 正在建立一个专注于与全球最具创新力的人工智能公司合作的 AI 原生客户团队。我们正在寻找一位卓越的战略客户经理,以帮助定义下一代人工智能公司如何利用 Elastic 搜索人工智能平台进行构建、扩展和创新。这是 Elastic 公司最战略性的个人贡献者职位之一。
不同于管理广泛的区域,您将负责高度精选的全球战略性 AI 原生客户组合。您将直接与高管和技术领导者合作,帮助解决行业内最复杂的人工智能、搜索和数据挑战,同时加速 Elastic 搜索人工智能平台的采用。此职位的成功远不止于收入达成。您将成为值得信赖的顾问,建立长期的高管关系,通过客户洞察影响产品策略,并在 Elastic 最优先的增长计划中发挥重要作用。
地点:德克萨斯州西部
**组织范围**
每位战略客户经理负责少量全球战略性 AI 原生客户。该团队的设计并非基于广泛的地理覆盖,而是围绕深入的参与度、高管关系、技术可信度和长期战略合作伙伴关系。
该职位与解决方案架构、产品管理、工程、客户成功、市场推广、战略联盟和高管领导紧密合作,以实现卓越的客户成果,同时帮助塑造 Elastic 在人工智能生态系统中的领导地位。
#### 您将负责:
- 主导战略客户关系:与创始人、首席执行官、首席技术官、首席信息官、人工智能研究负责人、工程高管和高级技术决策者建立信任关系,聚焦于特定客户群体。
查看英文原文
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
#### What is the Role:
Elastic is building a dedicated AI Native Accounts organization focused on partnering with the world's most innovative AI companies. We are seeking an extraordinary Strategic Account Executive to help define how the next generation of AI companies build, scale, and innovate using the Elastic Search AI Platform. This is one of the most strategic individual contributor roles at Elastic.
Rather than managing a broad territory, you will own a highly selective portfolio of globally strategic AI-native customers. You will work directly with executive and technical leaders to help solve some of the industry's most complex AI, search, and data challenges while accelerating adoption of the Elastic Search AI Platform. Success in this role extends well beyond revenue attainment. You will serve as a trusted advisor, develop long-term executive relationships, influence product strategy through customer insight, and play a meaningful role in one of Elastic's highest-priority growth initiatives.
Location: West of Texas
**Organizational Scope**
Each Strategic Account Executive is responsible for a small number of globally strategic AI-native customers. Rather than broad geographic coverage, this organization is intentionally designed around depth of engagement, executive relationships, technical credibility, and long-term strategic partnerships.
This role works closely with Solutions Architecture, Product Management, Engineering, Customer Success, Marketing, Strategic Alliances, and Executive Leadership to deliver extraordinary customer outcomes while helping shape Elastic's leadership in the AI ecosystem.
#### What You'll Do:
- Own Strategic Customer Relationships: Develop trusted relationships with founders, CEOs, CTOs, CIOs, AI research leaders, engineering executives, and senior technical stakeholders across a focused portfolio of AI-native organizations. Become a strategic advisor by understanding each customer's business priorities, AI initiatives, and long-term technology strategy.
- Drive Complex Enterprise Sales Cycles: Lead sophisticated enterprise sales opportunities from discovery through executive alignment, commercial negotiation, procurement, and successful adoption. Navigate complex buying environments while creating alignment across technical, business, and executive stakeholders.
- Develop Executive Account StrategiesBuild comprehensive account plans that identify executive sponsors, technical champions, whitespace opportunities, competitive positioning, ecosystem partners, and long-term expansion strategies designed to maximize customer success and business growth.
- Partner Across the AI Ecosystem: Collaborate with cloud providers, hyperscalers, AI platform companies, strategic technology partners, and systems integrators to develop scalable sell-with strategies that accelerate customer adoption and strengthen Elastic's position within the AI ecosystem.
- Influence Product Strategy: Serve as the voice of the customer by partnering closely with Product Management and Engineering. Deliver meaningful market intelligence and customer feedback that helps shape the future of the Elastic Search AI Platform.
- Deliver Predictable Business Results: Consistently achieve and exceed revenue objectives through disciplined account planning, pipeline management, accurate forecasting, opportunity inspection, and operational excellence.
#### What You Bring:
- Enterprise Sales Excellence: A proven track record of consistently exceeding quota while managing complex enterprise software sales cycles involving executive stakeholders, technical decision-makers, and global organizations.
- AI & Modern Infrastructure Expertise: Strongunderstanding of today's AI landscape, including large language models (LLMs), AI infrastructure, developer platforms, cloud-native architectures, modern data platforms, and enterprise AI adoption. Comfortable engaging in strategic technical conversations with engineering and AI leaders.
- Executive Presence: Demonstrated success building trusted relationships with founders, C-level executives, engineering leaders, and technical decision-makers. Skilled at influencing strategic business outcomes through executive engagement and value-based selling.
- Strategic Thinking: Ability to develop long-term account strategies, identify growth opportunities, navigate complex organizations, and execute against multi-year customer plans.
- Cross-Functional Leadership: Proven ability to collaborate effectively across Sales, Solutions Architecture, Product Management, Engineering, Customer Success, Marketing, and Strategic Alliances to deliver exceptional customer outcomes.
- Operational Excellence: Highly disciplined with expertise in account planning, forecasting, pipeline management, executive inspection, and structured sales methodologies such as MEDDPICC.
- Experience selling AI infrastructure, enterprise search, cloud platforms, developer tools, cybersecurity, observability, data platforms, or enterprise software into strategic enterprise accounts.
- Experience working with AI-native organizations, hyperscalers, or other high-growth technology companies.
- Existing executive relationships across the AI ecosystem.
- Familiarity with open-source software, developer-first go-to-market strategies, and product-led growth (PLG).
- Experience managing highly strategic, complex, multi-year enterprise opportunities.
#LI-AM2
Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 50/50 pay mix (base salary / target variable).
The typical starting OTE range for new hires in this role is listed below. This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.
An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.
Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.
The typical starting salary range for this role is:
$113,300—$179,200 USD
The typical starting Target Variable range for this role is:
$113,200—$179,100 USD
The typical starting On-Target Earnings (OTE) range for this role is:
$226,500—$358,300 USD
### **Additional Information - We Take Care of Our People**
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [candidate_accessibility@elastic.co](mailto:candidate_accessibility@elastic.co). We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: [Family and Medical Leave Act (FMLA)](https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf) Poster;[Pay Transparency Nondiscrimination Provision](https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf) Poster; [Employee Polygraph Protection Act (EPPA)](https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppabw.pdf) Poster and [Know Your Rights](https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf) (Poster)
Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Please see [here](https://www.elastic.co/legal/applicant-privacy-statement) for our Privacy Statement.