解决方案工程经理 战争与情报部门(DoW/IC)
Solutions Engineering Manager, Department of War & Intelligence Community (DoW/IC)
加入正在为人工智能时代构建遥测基础设施的公司。在Cribl,我们与全球最大的企业中的IT和安全团队合作,包括财富100强中的一半,弥合AI愿景与基础设施现实之间的差距。作为遥测AI平台,我们为客户提供了选择、控制和灵活性,以管理和分析人类和代理的遥测数据,使他们能够打造未来。
我们是增长最快的私营公司之一,也是快速发展的巨大市场中的领先者。拥有全球员工,我们以远程办公为主,并秉持一个简单的理念:软件是一项以人为本的业务。Cribl是充满好奇心和协作精神的人可以发挥最佳水平、快速成长并展现真实自我的地方。
这是一个位于华盛顿特区的远程职位
为什么你会喜欢这个职位
这是一个以人员为核心的工程技术领导职位,适合喜欢打造高绩效团队同时贴近客户的候选人。你将领导并指导支持国防部(前身为美国防部)和情报界的解决方案工程师团队,设定技术卓越、销售合作和执行方面的明确标准。该团队在Cribl最复杂和最关键的工作环境中工作——从企业安全运营中心到机密网络——并与渠道和联邦系统集成商(FSI)合作伙伴一起工作。
你将有机会塑造售前工作的流程——强化良好的方法论,培训咨询式销售技巧,并与销售领导紧密合作,推动有意义的收入成果。你将在战略与亲力亲为的领导之间取得平衡,支持复杂的客户项目,同时帮助你的团队提升技术深度和信心。
作为我们团队的活跃成员,你将...
- 领导国防部和情报界(DoW/IC)解决方案工程师团队,强化销售方法和以指标为导向的最佳实践
- 为SE提供持续的指导,帮助他们在获取新客户和扩大现有客户业务方面掌握售前技巧,覆盖我们全部解决方案组合
- 持续评估和发展每位团队成员的技术能力,确保每个SE都能达到并保持执行售前职责所需的必要技术水平
- 定期进行绩效评估,评估技能,通过绩效和人员管理进行辅导
查看英文原文
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next.
We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.
This is a remote role based in Washington, DC
Why You’ll Love This Role
This is a people-first technical leadership role for someone who enjoys developing high-performing teams while staying close to the customer. You’ll lead and mentor
the Solutions Engineering team supporting the Department of War (formerly DoD) and the Intelligence Community, setting clear standards for technical excellence, sales partnership, and execution. This team works in some of Cribl’s most complex and mission-critical environments – from enterprise SOCs to classified networks – alongside the channel and Federal Systems Integrator (FSI) partners who deliver with us.
You’ll have the opportunity to shape how pre-sales work gets done - reinforcing strong methodology, coaching consultative selling skills, and partnering closely with Sales leadership to drive meaningful revenue outcomes. You’ll balance strategy with hands-on leadership, supporting complex customer engagements while helping your team grow their technical depth and confidence.
As An Active Member Of Our Team, You Will ...
- Lead the Department of War and Intelligence Community (DoW/IC) Solutions Engineering team, reinforcing sales methodology and metrics-led best practices
- Provide ongoing mentorship to SEs on pre-sales techniques for securing new clients and expanding within existing customers, across our full portfolio of solutions
- Continually assess and develop the technical capabilities of each team member to ensure each SE reaches and maintains the required technical knowledge to perform their pre-sales duties effectively
- Provide periodic performance reviews, assess skill sets, coach through performance and personnel matters, and create personal/professional development opportunities
- Partner with the DoW and IC Regional Sales Directors and their Regional Sales Managers, aligning SE coverage, sales plays, and campaigns to achieve revenue targets
- As the technical leader for DoW/IC, deliver customer presentations, present technical information about Cribl’s products and services, conduct product demonstrations, and oversee SE-led Proof of Value events, including in classified and air-gapped environments when required
- Build and leverage relationships across the channel and Federal Systems Integrator (FSI) community, partnering with Cribl’s Partner SE and Alliances teams so partners can land and expand Cribl within DoW and IC programs
- Recruit, hire, and onboard SEs as the team grows, building a bench of mission-aware technical talent in the National Capital Region
- Stay current on the DoW/IC mission, budget, and acquisition landscape – contract vehicles, FedRAMP and DoD Impact Level authorizations, Zero Trust and federal logging mandates – and translate it into how the team positions Cribl
- Identify problem areas, formulate relevant solutions, and execute on them effectively.
- We are a remote-first company, and work happens across many time zones – you may be required to perform duties outside your standard working hours occasionally
If You Got It - We Want It
- Proven track record of successfully leading a technical pre-sales team or region at a software company, driving target attainment against monthly, quarterly, and annual quota targets
- Background of successfully landing and expanding deals within the Department of War (DoD) and the Intelligence Community, including working through the channel and Federal Systems Integrator (FSI) communities
- Ability to teach SEs how to identify new and existing opportunities through consultative selling methodologies
- Experience in understanding and executing sales plays with an SE team, specifically land and expand plays, and tailoring those plays to drive revenue in your segment
- Ability to communicate effectively in presentations with executive-level customers, direct reports, and the Cribl Leadership Team
- Experience building technical champions within customers and prospects, including fostering relationships with senior executives and government and military leadership
- Proven self-starter with a motivated attitude to be able to manage multiple tasks, projects, and responsibilities simultaneously
- Ability to work under pressure and meet deadlines, while maintaining a pleasant and professional attitude towards your team, customers and co-workers
- Working knowledge of the DoW/IC operating environment – classified and unclassified networks (e.g., NIPR, SIPR, JWICS), cross-domain considerations, FedRAMP and DoD Impact Level authorizations, and federal acquisition and budget cycles
- Bachelor’s Degree or equivalent AND a minimum of 5 years of experience in pre-sales, preferably in a leadership capacity
- Ability to travel up to 30%
- Strong preference will be given to candidates with a background in selling Security, Observability, and/or data pipeline solutions (e.g., SIEM, log management, telemetry) into DoW and IC customers.
- Active or prior U.S. security clearance is a plus, but not required.
- Residence in the DC/VA/MD area.
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The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience.
In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program.
In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity.
Base Salary Range
$168,000—$200,000 USD
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.