应收账款催收专员
Accounts Receivable Collections Specialist
我们正在寻找一位注重细节的AR收款专员，负责管理我们的账单和客户收款流程。该职位将确保发票准确且按时发送，跟进客户以确保付款，并维护顺畅的全流程收款周期。理想的候选人应具备条理性，沟通能力强，能够通过电子邮件以专业而坚定的方式与客户互动。
- 从会计系统中定期生成并发送发票
- 监控应收账款并跟踪未结余额
- 及时发送付款提醒，并通过电子邮件跟进客户以确保逾期发票的回收
- 保持所有发票、付款和客户互动的准确记录
- 与财务团队合作进行对账并解决账单差异
- 每周提供发票和收款状态报告
- 支持流程改进，以减少逾期余额并优化收款流程
要求
- 2年以上在开票、应收账款或收款领域的工作经验（在SaaS或服务型公司优先）
- 在财务记录方面具有高度的注意力和准确性
- 具备优秀的书面沟通能力，能够撰写专业的客户邮件
- 有使用会计/开票系统的经验（如QuickBooks、NetSuite或类似系统）
- 熟练使用Google Workspace或Microsoft Office（尤其是Sheets/Excel）
- 能够管理多个账户并有效优先处理任务
- 自主性强，能够独立工作并按时完成任务
优选资格
- 有处理国际客户和付款的经验
- 熟悉SaaS计费周期和订阅模式
- 有客户服务或面向客户的财务支持背景
福利
Hireframe 提供近岸和离岸招聘解决方案，作为一家以远程办公为主的公司，团队成员分布在美國、墨西哥和菲律賓。我们完善的福利包包括：
- 永久远程办公的灵活性
- 带薪休假
- 健康維護組織（HMO）保險
- 年度績效獎金
- 專職教練提供額外的支持和技能提升渠道
- 職業發展機會
在 Hireframe，我們培養一個支持性的環境，促進專業發展和成功，確保團隊成員在其職業生涯中蓬勃發展。
了解更多
關注最新職位空缺和行業洞察。
查看英文原文
We are seeking a detail-oriented AR Collections Specialist to manage our billing and customer collections process. This person will ensure invoices are sent accurately and on time, follow up with customers to secure payments, and maintain a smooth end-to-end collections cycle. The ideal candidate is organized, communicative, and comfortable interacting with customers via email in a professional but firm manner.
- Generate and send invoices directly from the accounting system on a recurring basis
- Monitor accounts receivable and track outstanding balances
- Send timely payment reminders and follow up with customers via email to ensure collection of overdue invoices
- Maintain accurate records of all invoices, payments, and customer interactions
- Collaborate with the finance team to reconcile accounts and resolve billing discrepancies
- Provide weekly reports on invoicing and collections status
- Support process improvements to reduce overdue balances and streamline collections
Requirements
- 2+ years of experience in invoicing, accounts receivable, or collections (preferably in a SaaS or service-based company)
- Strong attention to detail and accuracy in financial record-keeping
- Excellent written communication skills for professional customer correspondence
- Experience using accounting/invoicing systems (QuickBooks, NetSuite, or similar)
- Proficiency in Google Workspace or Microsoft Office (especially Sheets/Excel)
- Ability to manage multiple accounts and prioritize tasks effectively
- Self-starter who can work independently and meet deadlines
Preferred Qualifications
- Experience handling international customers and payments
- Familiarity with SaaS billing cycles and subscription models
- Background in customer service or client-facing finance support
Benefits
Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:
- Permanent remote work flexibility
- Paid Time Off
- Health Maintenance Organization (HMO) coverage
- Annual performance bonuses
- Dedicated coaches offer an extra channel of support and skill-building
- Opportunities for professional growth
At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.
Learn More
Stay updated on open roles and industry insights.
Follow us on:
- YouTube
- Visit our website:
Tune in to our What Worked podcast
Check out What Worked podcast, hosted by our founders, Mike and Tyler, featuring conversations with business executives and founders—including some of our clients.
Originally posted on Himalayas