数据库管理员
Database Administrator
我们是谁
Solera 是数据和软件服务领域的全球领导者，致力于将车辆生命周期的每个触点转化为连接的数字体验。此外，我们还提供产品和服务来保护生活中其他最重要的资产：我们的家和数字身份。如今，Solera 每年为分布在 90 多个国家的约 235,000 家合作伙伴和客户处理超过 3 亿次数字交易。我们的 6,500 名团队成员营造了一种非同寻常、富有创新精神的文化，并致力于通过认知答案、洞察力、算法和自动化，成功地将未来带入今天。如需更多信息，请访问 solera.com。
职位描述
数据库管理员（DBA）是日常运营中维护和更新数据库并确保所有客户请求能够在现有服务级别协议（SLAs）内完成的关键角色。
你将负责
满足日常客户和客户成功经理（CSM）的需求，这些需求需要在数据库环境中进行直接更新和干预
清理和准备大量客户数据，确保其一致性、有效性和系统集成的就绪状态
维护和更新关键驾驶员记录，包括新增、删除和修改
重新格式化并调整传入的数据集，以匹配内部大纲和电子表格结构，确保符合预期的格式协议
将 eLearning 模块和翻译内容导入 VRM 系统，确保准确的数据链接和可访问性
为 CSM 制作月度分析报告
监控和排查 cron 作业，解决失败问题，确保关键脚本和自动化任务能够成功且按时运行
根据独特的和定制化的客户规格，跨周、月和临时周期为客户运行数据刷新
诊断和解决低级数据库问题，执行常规备份，维护数据库安全，处理潜在的数据泄露风险，配置环境并执行核心文件维护
应用客户特定的隐私通知
管理 MVR 团队发送的重复覆盖请求
你将带来的能力
扎实的数据管理基础
能够在高吞吐量、面向客户的环境中工作
在数据处理岗位有相关经验，最好是在数据库或系统管理领域
出色的关注细节能力，确保高数据准确性并减少错误
强大的沟通和协作技能
能够独立工作
查看英文原文
Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation.For more information, please visit solera.com.
The Role
The Database Administrator (DBA) Is a critical role for day-to-day operations on maintaining and updating the database and ensuring all client requests can be delivered within the service level agreements (SLAs) that are in place.
What You’ll Do
Fulfil day-to-day client and CSM requests that require direct updates and interventions within the database environment
Cleanse and prepare large volumes of client data, ensuring consistency, validity, and readiness for system integration
Maintain and update key driver records, including additions, deletions and modifications
Reformat and align incoming datasets to match internal outline and spreadsheet structures, ensuring compliance with expected formatting protocols
Plumb in eLearning modules and translations content into VRM system, ensuring accurate data linkage and accessibility
Produce monthly analytics reports for CSMs
Monitor and troubleshoot cron jobs, addressing failures to ensure critical scripts and automations run successfully and on time
Run data refreshes for clients across weekly, monthly and ad hoc cycles based on unique and customized client specifications
Diagnose and resolve low level database issues, conduct routine backups, maintain database security, address potential data breach exposures, configure environments and perform core file maintenance
Apply client specific Privacy Notices
Manage duplicate override requests sent by the MVR team
What You’ll Bring
A strong foundation in Data Administration
Ability to operate in a high-volume, client facing environment
Previous experience in a heavy data handling role, ideally within Database or System Administration
Exceptional attention to detail, ensuring high data accuracy and minimal errors
Strong communication and collaboration skills
Ability to function independently while also supporting team work flows
Proven organisational and coordination capabilities, with the ability to handle multiple concurrent tasks while tracking progress and ensuring accountability
High IT literacy and solid understanding of relational databases
Hands-on experience using Microsoft Office applications, highly proficient with Excel
Demonstrated success in writing and executing SQL Queries
Basic to intermediate experience in PHP or a strong willingness to learn to support automation and scripting need
Originally posted on Himalayas