Operations Business Analyst IV - Claims adjudication and/or Facets claims adjudi
工作总结:运营业务分析师 IV 监督企业分析举措,以推动现有流程和系统的运营卓越性和效率,领导跨功能过程改进,并与组织战略协调解决方案。索赔裁决和/或方面索赔裁定 (优先基本职能): ·协助确定和实施最佳实践来分析业务,确保符合企业架构和长期组织目标 ·领导端到端进程重塑计划,包括可行性研究,成本利分析和 ROI 评估,优先考虑高价值项目 ·参与开发新系统/进程的无实施运营准备框架,包括政策文件和发射后绩效跟踪 ·作为利益相关者,技术团队和执行领导之间的首要联系人,以实现高影响性结果 ·负责管理和维持要求生命周期和执行活动的策略和表现,以确保达到性能目标,包括问题追踪和解决 · 咨询行政领导层关于变化管理战略,确保倡议与业务目标和监管要求保持一致 · 执行支持商业案例创建和实现的数据收集和分析,以及为拟议的举措提供决策过程的成本效益和投资回报分析。· 通过协助战略和企业规划,包括商业,金融和运营目标和目标定义以及可行性研究,确保经营有效性;· 识别并主动管理整个组织中战略举措和流程改进的范围和预期收益。· 执行操作准备过程和相关文件,可能包括创建,审查,修订和执行公司和部门的政策和程序。· 在分析信息方面发挥领导作用;• 制定并提供总结,建议或替代方案;· 根据需要开发,记录和进行测试和验证;· 咨询商业运营分析师/合作伙伴实现与项目实施和主题之间的跨功能能力。
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Job Summary:
The Operations Business Analyst IV oversees the business analysis initiatives to drive operational excellence and efficiency of existing processes and systems, leads cross functional process improvements, and aligns solutions with organizational strategy.
Claims adjudication and/or Facets claims adjudication (preferred
Essential Functions:
- Assist in defining and implementing best practices for business analysis, ensuring alignment with enterprise architecture and long-term organizational goals
- Lead end-to-end process redesign initiatives, including feasibility studies, cost-benefit analyses, and ROI assessments to prioritize high-value projects
- Participate in the development of operational readiness frameworks for seamless implementation of new systems/processes, including policy documentation and post-launch performance tracking
- Act as the primary liaison between stakeholders, technical teams, and executive leadership to deliver high-impact outcomes
- Responsible for managing and maintaining policy and performance of claim lifecycle and implementation activities to ensure performance objectives are met including issue tracking and resolution
- Advise executive leadership on change management strategies, ensuring initiatives align with business objectives and regulatory requirements
- Perform cost-benefit and return on investment analyses for proposed initiatives to aid decision-making process as well as collect and analyze data in support of business case creation and realization
- Ensures operational effectiveness by assisting in strategic and business planning, including business, financial, and operational goals and objectives definition as well as feasibility studies
- Recognizes and proactively manages scope and expected benefits across the organization’s strategic initiatives and process improvements
- Perform operational readiness processes and associated documentation which may include creating, reviewing, revising and enforcing company and department policies and procedures.
- Take a leading role in the review of reports and data for pattern identification, special cause variation identification, trend analysis, or other techniques; prepare and deliver summaries, recommendations, or alternatives of the analyzed information.
- Develop, document and perform testing and validation as needed
- Mentor Business Operations Analyst/Associates to achieve cross-functional capability with project execution and subject matter expertise
- Perform any other job duties as requested
Education and Experience:
- Bachelor’s degree in business administration, healthcare management, a related field or equivalent years of relevant work experience is required
- Seven (7) years of health care operations experience in insurance, managed care, or related industry is required
Competencies, Knowledge and Skills:
- In-depth knowledge of regulatory reporting and compliance requirements
- Ability to effectively interact with all levels of management within the organization and across multiple organizational layers
- Demonstrates excellent analysis and collaboration skills
- Ability to multi-task and juggle competing priorities
- Exceptional communication (verbal and written), facilitation and presentation skills
- Strong interpersonal, leadership and relationship building skills
- Critical listening and thinking skills
- Customer service oriented
- Effective time management and prioritization skills
- Decision making and problem solving skills
Licensure and Certification:
· Six Sigma or other performance improvement experience is preferred
Working Conditions:
· General office environment; may be required to sit or stand for extended periods of time
Compensation Range:
$94,100.00 - $164,800.00CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
SalaryOrganization Level Competencies
- Fostering a Collaborative Workplace Culture
- Cultivate Partnerships
- Develop Self and Others
- Drive Execution
- Influence Others
- Pursue Personal Excellence
- Understand the Business
This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.
Brand=CareSourceOriginally posted on Himalayas