出海雷达

增长运营专员(美国工作时间)

Growth Operations Specialist (US hours)

市场运营职能支持限定地区(需当地身份)
公司Pearl Talent
薪资$1,200 - $1,400
工作地点Philippines
地域资格限定地区(需当地身份)
时区要求日间重叠约 9 小时,基本正常作息
用工类型Full Time
发布时间2 天前
数据来源Himalayas
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注意地域限制:该职位明确限定在 Philippines 招聘。如果你是位于中国大陆的求职者,通常需要当地工作身份才能投递,或需与雇主确认是否接受独立合同(Contractor)形式合作。

在菲律宾任何地方工作
工作时间:PST │ 上午9:00 – 下午6:00(周一至周五)
薪资范围:根据经验,每月1200 - 1400美元
一家快速发展的美国医疗保健组织正在寻找一名申请人运营专员,负责引导潜在患者完成注册流程——从初步咨询到预约安排——并提供无缝、值得信赖的接待体验。
该公司处于快节奏、以合规为导向的医疗保健环境中,支持临床和运营领导者提供高质量的患者护理。公司重视运营卓越、保密性以及在每一次互动中积极的患者支持。
日常工作中,该职位主要负责进行虚拟患者咨询、准确记录患者信息、协调排程,并通过CRM和患者管理系统管理后续跟进。成功意味着更强的患者转化率、准确的信息收集,以及顺畅、自信地过渡到护理过程,从而提升整体运营效率。
要求

必备条件

  • 2年以上患者接待、远程医疗或面向患者的医疗运营经验
  • 具有进行患者咨询、接待电话或预约协调的经验
  • 有通过Zoom或其他类似平台进行实时患者视频咨询的经验
  • 有使用CRM、排程或患者管理软件的实际经验
  • 有处理医疗保险信息及相关患者咨询的经验
  • 熟练使用Google Workspace(文档、表格、日历)及团队沟通工具(如Slack或其他类似工具)
  • 英语C1+(CEFR)水平,用于通过语音/视频进行客户面谈

加分项

  • 具有美国医疗保健行政或远程医疗运营背景
  • 有患者转化、入院或医疗保障注册流程的经验
  • 熟悉EHR/EMR系统
  • 有支持高增长医疗保健组织或初创公司的经验
  • 有使用Asana、Notion或ClickUp等工具进行流程优化或改进的经验

关于Pearl Talent
Pearl与全球前1%的候选人合作,并将他们与美国和欧盟的最佳初创公司联系起来。我们的客户已累计筹集超过50亿美元,并获得OpenAI、a16z和Founders Fund等公司的支持。他们正在寻找最优秀、最有进取心的候选人,希望能在多年内持续提拔并与其合作。我们招聘的候选人曾被飞往各地工作。

查看英文原文

Work From Anywhere in the Philippines
Work Schedule: PST │ 9:00 AM – 6:00 PM (Monday–Friday)
Compensation Range: $1200 - $1,400 USD/month based on experience
A growing US healthcare organization is looking for a Applicant Operations Specialist to guide prospective patients through onboarding — from initial inquiry through appointment booking — and deliver a seamless, trustworthy intake experience.
The company operates in a fast-paced, compliance-driven healthcare environment, supporting clinical and operational leaders in delivering high-quality patient care. It values operational excellence, confidentiality, and proactive patient support across every interaction.
Day-to-day, the role centers on conducting virtual patient consultations, accurately documenting patient information, coordinating scheduling, and managing follow-ups across CRM and patient management systems. Success means stronger patient conversion, accurate information capture, and a smooth, confident transition into care that supports overall operational efficiency.
Requirements

Must-Have

  • 2+ years in patient intake, telehealth, or patient-facing healthcare operations
  • Demonstrated experience conducting patient consultations, intake calls, or appointment coordination
  • Experience leading live patient-facing video consultations via Zoom or equivalent
  • Hands-on experience with CRM, scheduling, or patient management software
  • Experience handling medical insurance information and related patient inquiries
  • Proficiency with Google Workspace (Docs, Sheets, Calendar) and team communication tools (Slack or equivalent)
  • C1+ English (CEFR) for client-facing patient consultations conducted by voice/video

Nice-to-Have

  • Background in US healthcare administration or telehealth operations
  • Experience with patient conversion, admissions, or healthcare enrollment processes
  • Familiarity with EHR/EMR systems
  • Experience supporting high-growth healthcare organizations or startups
  • Exposure to workflow optimization or process improvement using tools like Asana, Notion, or ClickUp

About Pearl Talent
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
Hear why we exist, what we believe in, and who we're building for:
Watch here:
Benefits
· Competitive Salary: Based on experience and skills

  • Remote Work: Fully remote—work from anywhere
  • Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
  • Generous PTO: In accordance with company policy
  • Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
  • Direct Mentorship: Guidance from international industry experts
  • Learning & Development: Ongoing access to resources for professional growth
  • Global Networking: Connect with professionals worldwide

Our Recruitment Process

  • Application
  • Screening
  • Skills Assessment
  • Topgrading Interview
  • Client Interview
  • Job Offer
  • Client Onboarding

Ready to Join Us?
If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S.
Originally posted on Himalayas

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