出海雷达

资深工程师，ServiceNow ATF

Staff Engineer, ServiceNow ATF

开发工程限定地区（需当地身份）
公司Nagarro
薪资未公开
工作地点India
地域资格限定地区（需当地身份）
时区要求日间重叠约 6 小时，基本正常作息
用工类型Full Time
发布时间14 天前
数据来源Himalayas
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注意地域限制：该职位明确限定在 India 招聘。如果你是位于中国大陆的求职者，通常需要当地工作身份才能投递，或需与雇主确认是否接受独立合同（Contractor）形式合作。

要求：

  • 总经验：5.5年以上。
  • 在大型实施项目中的测试管理和协调方面有丰富经验。
  • 在多个模块和集成中具有ServiceNow测试的实际经验。
  • 熟悉ServiceNow ITSM、漏洞管理、CMDB以及与安全扫描器（如Qualys和Wiz）的集成。
  • 有计划、协调和执行系统集成测试（SIT）和用户验收测试（UAT）的经验。
  • 有在多供应商或多方供应商环境管理测试活动的实绩。
  • 具有缺陷管理经验，包括缺陷记录、跟踪、报告和缺陷分类协调。
  • 有上线准备评估、质量门禁和发布治理流程的经验。
  • 具有ServiceNow自动化测试框架（ATF）或其他ServiceNow测试自动化解决方案的实际经验者优先。
  • 具备优秀的利益相关者管理、沟通和协调能力。
  • 有在地理分布的敏捷团队中独立工作的经验。
  • 具备较强的分析、解决问题和报告能力。
  • ServiceNow认证系统管理员（CSA）证书是必须的。
  • ServiceNow自动化测试框架（ATF）微证书是必须的。

职责：

  • 协调和管理三个供应商的所有测试活动，确保在上线前满足需求和质量门禁。
  • 审阅、提供反馈并协调所有供应商的系统集成测试（SIT）活动。
  • 定义、计划并执行跨供应商的SIT场景和测试用例。
  • 协调、支持并执行与业务专家和利益相关者的用户验收测试（UAT）。
  • 跟踪、管理并报告所有测试阶段的缺陷，并主导缺陷分类讨论。
  • 监控缺陷解决进度并确保关键问题及时关闭。
  • 准备冲刺测试报告、测试仪表盘和质量指标供项目利益相关者使用。
  • 进行上线准备评估并协调正式测试签收。
  • 与开发、业务和供应商团队合作，确保端到端解决方案的质量。
  • 确保在整个项目生命周期中遵守测试标准、流程和治理要求。
  • 识别测试风险并积极推动缓解和解决活动。
  • 作为多个站点测试相关活动的主要联系人。
查看英文原文

REQUIREMENT:

  • Total experience: 5.5+ years.
  • Strong experience in test management and coordination for large-scale implementation programs.
  • Hands-on experience in ServiceNow testing across multiple modules and integrations.
  • Strong knowledge of ServiceNow ITSM, Vulnerability Management, CMDB, and integrations with security scanners such as Qualys and Wiz.
  • Experience in planning, coordinating, and executing System Integration Testing (SIT) and User Acceptance Testing (UAT).
  • Proven experience managing testing activities in multi-vendor or multi-supplier environments.
  • Strong defect management experience, including defect logging, tracking, reporting, and triage coordination.
  • Experience with go-live readiness assessments, quality gates, and release governance processes.
  • Hands-on experience with ServiceNow Automated Test Framework (ATF) or other test automation solutions for ServiceNow is desirable.
  • Excellent stakeholder management, communication, and coordination skills.
  • Experience working independently in geographically distributed Agile teams.
  • Strong analytical, problem-solving, and reporting skills.
  • ServiceNow Certified System Administrator (CSA) certification is mandatory.
  • ServiceNow Automated Test Framework (ATF) Micro-Certification is mandatory.

RESPONSIBILITIES:

  • Coordinate and govern all testing activities across three suppliers, ensuring requirements and quality gates are met before go-live.
  • Review, provide feedback on, and coordinate System Integration Testing (SIT) activities across all suppliers.
  • Define, plan, and execute cross-supplier SIT scenarios and test cases.
  • Coordinate, support, and execute User Acceptance Testing (UAT) with business SMEs and stakeholders.
  • Track, manage, and report defects across all testing phases and lead defect triage discussions.
  • Monitor defect resolution progress and ensure timely closure of critical issues.
  • Prepare sprint test reports, testing dashboards, and quality metrics for project stakeholders.
  • Conduct go-live readiness assessments and coordinate formal test sign-offs.
  • Collaborate with development, business, and vendor teams to ensure end-to-end solution quality.
  • Ensure adherence to testing standards, processes, and governance requirements throughout the project lifecycle.
  • Identify testing risks and proactively drive mitigation and resolution activities.
  • Act as the primary point of contact for testing-related activities across multiple stakeholders and suppliers.

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!
Originally posted on Himalayas

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