Sage Intacct顾问（上线后）
Sage Intacct Consultant (Post Go-Live)
Alliance Solutions Group 是建筑和房地产公司选择的科技合作伙伴，当他们准备更高效地运营时，就会找我们。作为领先的 Sage 合作伙伴，我们帮助建筑商、开发商和物业管理人员通过 Sage Intacct、Sage 300 CRE 和 Sage 100 Contractor 控制他们的运营，目前服务超过 4,700 家公司，并持续增长。我们的 Alliance Connects 项目开创了咨询即服务模式，确保客户在上线后仍获得持续支持，因为我们相信关系比交易更重要。我们是一支认真对待工作、也认真对待员工的团队。
关于该职位
我们正在寻找一名 Sage Intacct 顾问，作为客户的首要技术资源，引导他们从需求分析到实施，再到长期的支持关系。
这个职位既具有专业性，也具有人际关系。你将直接与客户在每个阶段合作——设置和配置 Sage Intacct，培训终端用户，并提供上线后的持续支持。如果你热衷于解决复杂问题，建立持久的客户关系，并在一个快速发展的环境中工作，你的工作直接影响客户成功，那么这个职位适合你。
这是一个完全远程的职位，员工主要在家办公。
你将负责的工作
实施与配置
- 按照 Alliance 的标准实施方法论，主导并管理 Sage Intacct 实施，确保项目按时按预算完成。
- 分析并记录系统和业务需求，将客户需求转化为可扩展的 Sage Intacct 配置。
- 根据客户特定需求设置和配置 Sage Intacct 模块，包括第三方集成工具。
- 编写测试脚本以支持客户测试阶段，并在上线前验证系统配置。
- 在 Sage Intacct 中开发针对每个客户报告需求的报告和仪表盘。
客户培训与支持
- 培训终端用户使用 Sage Intacct 功能，确保他们顺利且自信地过渡到新系统。
- 提供上线后的技术支持，及时处理和解决支持工单。
- 建立并维护长期的“终身客户”关系——在初始实施后继续作为值得信赖的顾问。
- 主动提出新的流程和程序建议，以提升客户的运营效率。
查看英文原文
Alliance Solutions Group is the technology partner that construction and real estate companies turn to when they're ready to run smarter. As a leading Sage partner, we help builders, developers, and property managers take control of their operations with Sage Intacct, Sage 300 CRE, and Sage 100 Contractor — serving over 4,700 companies and counting. Our Alliance Connects program pioneered a consulting-as-a-service model that keeps clients supported well beyond go-live, because we believe the relationship matters more than the transaction. We're a team that takes our work seriously and our people personally.
About the role
We're looking for a Sage Intacct Consultant to serve as the primary technical resource for our clients — guiding them from discovery through implementation and into a long-term support relationship.
This is a role that's as relational as it is technical. You'll work directly with clients across every phase of the engagement — setting up and configuring Sage Intacct, training end-users, and providing ongoing post-go-live support. If you're energized by solving complex problems, building lasting client relationships, and working in a fast-moving environment where your work directly impacts client success, this role is for you.
This is a fully remote role, with the employee primarily working from their home office.
What You'll Do
Implementation & Configuration
- Lead and manage Sage Intacct implementations following Alliance's prescribed implementation methodology, keeping projects on time and on budget.
- Analyse and document system and business requirements, translating client needs into scalable Sage Intacct configurations.
- Set up and configure Sage Intacct modules according to client-specific requirements, including third-party integration tools.
- Develop test scripts to support client testing phases and validate system configurations prior to go-live.
- Develop reports and dashboards within Sage Intacct tailored to each client's reporting needs.
Client Training & Support
- Train end-users on Sage Intacct functionality, ensuring a smooth and confident transition to the new system.
- Provide ongoing technical support to clients post-go-live, managing and resolving support tickets in a timely manner.
- Build and maintain long-term "Client for Life" relationships — serving as a trusted advisor well beyond the initial implementation.
- Make proactive recommendations for new processes and procedures that improve client outcomes.
Project & Team Collaboration
- Manage multiple client engagements simultaneously, ensuring deadlines and quality expectations are consistently met.
- Work closely with the sales team and other support team members to coordinate project tasks and ensure seamless handoffs.
- Provide regular written project status updates for internal teams and clients.
- Collaborate with developers and team members to define and prioritize client enhancement needs.
- Research and escalate complex software issues, identifying improvements and opportunities for resolution.
- Contribute to the development of internal processes, templates, best-practice documentation, and the knowledge base library.
Qualifications
Required
- 1+ years of experience in ERP software consulting or implementation; Sage Intacct experience strongly preferred.
- Strong accounting background — able to intelligently discuss accounting concepts and understand the financial processes behind the systems being configured.
- Exceptional written and verbal communication skills with impeccable client service instincts.
- High emotional intelligence — this role requires both technical depth and the ability to build trust with clients across diverse industries.
- Strong organisational skills with the ability to manage multiple engagements simultaneously without losing quality or responsiveness.
- Solid aptitude for ERP software products and comfort learning new platforms quickly.
- Ability to thrive in a fast-moving, growth-oriented environment with an expanding client base.
- Bachelor's degree in Computer Science, Information Technology, Business Technology, Accounting, or a related field (or equivalent experience).
- Proficiency in Microsoft Office 365 and standard collaboration tools.
Nice to Have
- Hands-on experience with Sage Intacct implementation across multiple modules.
- Experience setting up and configuring third-party integrations with Sage Intacct.
- Familiarity with ConnectWise or similar ticketing/PSA platforms.
- Experience developing reports and dashboards within Sage Intacct.
- Background in construction, real estate, or property management — our core client verticals.
Perks & Benefits
- Location: Remote
- Employment Type: Full-Time
- Salary: Competitive, with performance-based bonuses
- Benefits: Medical, dental, and vision coverage; generous PTO and company-observed holidays; 401(k) with employer match; and professional development opportunities in a team that takes our work seriously and our people personally.
Originally posted on Himalayas