API支持开发工程师（阿尔伯塔，加拿大）
API Support Developer (Alberta, Canada)
Curve Dental 是美国和加拿大地区为所有规模的牙科专业人士和诊所提供基于云的全功能牙科诊所管理软件的领先供应商。凭借成像、日程安排、计费、患者互动等强大功能，Curve 让牙科专业人士能够优化诊所效率并提升患者体验——所有操作都可通过一个易于使用的平台和颠覆行业的移动应用完成。
职位概述
我们正在寻找一位对软件开发充满热情并帮助客户成功的技术型人才。我们的产品中包含一个外部 API，客户使用该 API 创建创新的集成方案，以改善他们的业务并扩展核心产品的功能。我们正在寻找一位能够为该 API 提供技术导向支持的人才，以确保客户的项目达到最大潜力。此职位还将涉及与客户、多个公司利益相关者及团队进行沟通，以在整个过程中提供最佳支持。该职位需要候选人具备一定的软件开发背景、支持型性格以及学习的热情。我们的 API 基于 C#/.NET 和 PHP 后端服务等多种技术。我们希望找到能积极贡献于我们文化，并教给我们新知识的人。
此职位不仅仅是帮助客户，更是通过改进、更新和文档来将我们的 API 带到新的高度。实际上，我们正在寻找一位能对 API 和支持体验做出有意义贡献的人！
这是一个位于加拿大阿尔伯塔省卡尔加里的远程职位。需要能够参加线下面试或面试后的会议。
技能与经验
- 计算机科学或相关技术学科的学士学位（或同等学历）
- 1 年以上客户服务相关岗位经验，如技术支持或帮助台
- 1 年以上在 C#/.NET 或类似语言（如 Java）中的专业软件开发经验
- 熟练掌握 SQL 和关系型数据库技能 —— 查询、模式设计、事务处理以及编写生产环境安全的数据迁移
- 在处理 PHI、PII 或财务数据等敏感数据或受监管环境中的安全编码经验
- 使用 AI 辅助开发工具（如 Claude Code 或 Copilot）的经验，并能够批判性地审查其输出结果，而非盲目接受
查看英文原文
About Curve Dental:
Curve Dental is the leading provider of cloud-based, all-in-one dental practice management software for dental professionals and practices of all sizes across the United States and Canada. With powerful features like imaging, scheduling, billing, patient engagement, and more, Curve empowers dental professionals to optimize practice efficiency and elevate patient experiences—all from one easy-to-use platform and industry-disrupting mobile app.
Position Summary
We are seeking a technically minded individual who is passionate about software development and helping customers succeed. Part of our product is an external API that our customers use to create innovative integrations that improve their practices and expand on the capabilities that our core product provides. We are seeking an individual to provide technically-focused support to our customers for this API to ensure their projects reach their full potential. This role will also involve interfacing with customers, multiple company stakeholders, and teams to ensure the best support possible throughout the process. This individual will have some background in software development, a supportive personality, and a passion for learning. Our API works across multiple technologies based around C#/.NET and PHP backend services. We want people who can contribute positively to our culture and teach us things we didn't know before.
This role is not just about helping customers though, it is about helping take our API to new levels through improvements, updates, and documentation. Really, we're looking for someone to contribute meaningfully to the API and support experience!
This is a remote position based out of Calgary, Alberta. It will be necessary to be available for an in-person interview or post-interview meeting.
Skills and Experience
- BS in Computer Science or related technical discipline (or equivalent)
- 1+ years in a customer service role such as help desk or technical support
- 1+ years of professional software development experience in C#/.NET, or a comparable language such as Java
- Intermediate SQL and relational database skills — queries, schema design, transactions, and writing production-safe data migrations
- Experience writing secure code in a data-sensitive or regulated environment, such as one handling PHI, PII, or financial data
- Experience using AI-assisted development tools such as Claude Code or Copilot, and critically reviewing their output rather than accepting it at face value
Preferred Experience
- Experience with technical writing
- Experience with SQL and relational databases
- Previous experience with agile development methodologies, unit testing with tools like xUnit/NUnit, and code reviews
- Exposure to healthcare or other regulated data environments
Originally posted on Himalayas