远程能力评估师
Remote Competency Assessor
关于业务
Quilter plc 是一家领先的财富管理公司，致力于为每一代人创造更光明的财务未来。
Quilter 管理着 1574 亿英镑的客户投资（截至 2026 年 8 月）。其顾问和客户服务涵盖财务建议、投资平台、多资产投资解决方案以及自主基金管理。该业务分为两个部分：富裕客户和高净值客户。
富裕客户包括财务规划业务 Quilter Financial Planning、Quilter 投资平台和 Quilter Investors，即多资产投资解决方案业务。
高净值客户包括自主基金管理业务 Quilter Cheviot，以及 Quilter Cheviot 财务规划——为私人客户、慈善机构、受托人和专业合作伙伴提供高度个性化的服务。Quilter Cheviot 在英国、爱尔兰和海峡群岛均有业务。
在 Quilter，我们从不停止前进。我们的基础建立在卓越的专业知识之上，受到数十万客户的信任，但我们有远大的抱负，希望保持领先一步，为所服务的人和社区，包括我们的同事，带来更大的影响。
我们的业务正在转型，持续现代化，并变得更加以客户为中心。因此，如果你希望大胆追求自己的抱负，带来新想法，挑战并推动我们的工作发展，现在就是加入我们的最佳时机！
职位介绍
级别：4
部门：监督
地点：完全远程
合同类型：正式
我们的远程能力评估员将负责通过我们内部技术，对顾问群体进行远程能力评估，识别任何需要发展的领域，并通过适当的行动计划推进这些发展。
你将在日常工作中运用你的知识和经验，可以是跨职能的员工，从业务的各个领域获取信息。
你将解释并执行与指定代表和注册个人的监督合同，详细说明要求、使用的评估方法和应用的时间表。
你将教育指定代表和注册个人了解他们的合规要求、“公平对待客户”的责任以及实现良好客户成果的方法。
向指定代表和注册个人传达风险评估制度
查看英文原文
About the Business
Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation.
Quilter oversees £157.4 billion in customer investments (as of August 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.
Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business.
High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.
At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues.
Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!About the Role
Level: 4
Department: Supervision
Location: Fully remote
Contract: Permanent
Our Remote Competency Assessor will be responsible for completing competency assessment meetings remotely across our adviser population, using our in-house technology, identifying any development areas, and progressing these through appropriate action plans.
You will use your knowledge and experience in your day-to-day role and can be a cross functional worker, pulling on information from all areas of the business.
You will explain and enforce the oversight contract with Appointed Representatives and Registered Individuals detailing the requirements, methods of assessment used and timescales to be applied.
You’ll educate Appointed Representatives and Registered Individuals in respect of their compliance requirements, “Treating Customers Fairly” responsibilities and achieving Good Customer Outcomes.
Delivering the risk assessment regime to Appointed Representatives and Registered Individuals and assess the skills, competencies and knowledge required to maintain competence.
Conduct Adviser Reviews - completing reports, providing coaching and feedback, identifying risks, and escalating any identified failings through to the Firm Compliance Partner.
You will be providing regular feedback to senior management on any issues identified within the Quilter group.
You’ll conduct customer care calls as appropriate when needing to substantiate findings or to support competency sign off.
Manage identified issues to conclusion through effective use of enhanced monitoring events action Plans and Governance actions plans.
NB: This is a SMCR certified role: CASS Oversight, Functions requiring qualifications & Manager of Certification employees
About You
To succeed in this role, you must be Level 4 Diploma qualified as a minimum and have proven experience in working within the financial services sector, ideally but not essentially within a T&C supervisory function.
We are looking for someone who is a self-starter, motivated, inquisitive by nature and can work independently on their own initiative.
You must also be computer literate and be familiar with Microsoft Office.
You will have the ability to follow compliance rules and enforce the standards as directed by the network.
You will have strong communication skills in particular strong questioning skills and will be able to display sound judgment when assessing risks and developing action plans.
Experience of Network/National and IFA/restricted advice models desirable but not essential to the role.
#Quilter
Inclusion & Diversity
We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.
Values
Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.
Core Benefits
Holiday: 182 hours (26 days)
Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.
Life Assurance: 4x your salary.
Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.
Healthcare Cash Plan: Jersey employees only
In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.
Originally posted on Himalayas