Program Director (394)
项目总监将负责协调和成功完成分配的项目和工作流程，监督从规划到交付的所有项目执行方面。该角色将制定和管理日程表，设定期限，分配责任，协调资源，监测项目的成绩并概括项目进展。项目主任将成为政府利益相关者，技术团队，商业用户和 iTech AG 领导层之间的关键界面，以确保工作按时完成，在范围内并符合合同和任务要求。理想的候选人为规划和实现目标，管理竞争优先事项，解决问题以及在动态的联邦 IT 环境中领导他人的工作提供丰富的经验和明智判断力。角色与责任 ·协调和管理计划，执行，监测和完成项目和分配的工作流 ·监督项目交付的所有方面，包括范围，时间表，资源，风险，问题，依赖性，质量和可实现的内容 · 制定并维护集成项目的日程安排；确定截止日期，里程碑，优先事项和任务分配 · 赋予责任，协调跨职能资源，领导和指导项目团队成员的工作 · 对已建立的计划进行项目绩效和进展监测，根据需要确定差异，实施纠正行动 · 为政府和 iTech AG 领导层做好准备和提交项目状况报告，仪表板，简报会以及执行级更新 · 促进项目会议和敏捷/安全性管理仪式，追踪行动项目的内容和决策，并确保及时的后续执行 · 管理项目风险，问题，假设和依赖；制定减轻战略和升级需要领导或政府采取行动的项目 · 与 ServiceNow 建筑师，开发人员，管理员，业务分析师，测试者以及政府利益相关方密切协调以支持成功实现平台 · 在整个 ServiceNow 实施生命周期中支持需求，发布，部署和变化管理活动 ·确保项目活动和成果符合合同要求，联邦标准，安全要求以及组织流程 ·执行各种项目管理任务
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OVERVIEW
iTech AG is seeking a Program Director to support a federal enterprise ServiceNow implementation. The Program Director will be responsible for the coordination and successful completion of assigned projects and workstreams, overseeing all aspects of project execution from planning through delivery. The role will establish and manage schedules, set deadlines, assign responsibilities, coordinate resources, monitor performance, and summarize project progress. The Program Director will serve as a key interface among Government stakeholders, technical teams, business users, and iTech AG leadership to ensure work is delivered on schedule, within scope, and in alignment with contractual and mission requirements. The ideal candidate brings extensive experience and sound judgment to plan and accomplish goals, manage competing priorities, resolve issues, and lead the work of others in a dynamic federal IT environment.
ROLES AND RESPONSIBILITIES
- Coordinate and manage the planning, execution, monitoring, and completion of projects and assigned workstreams
- Oversee all aspects of project delivery, including scope, schedule, resources, risks, issues, dependencies, quality, and deliverables
- Develop and maintain integrated project schedules; establish deadlines, milestones, priorities, and task assignments
- Assign responsibilities, coordinate cross-functional resources, and lead and direct the work of project team members
- Monitor project performance and progress against established plans, identify variances, and implement corrective actions as needed
- Prepare and present project status reports, dashboards, briefings, and executive-level updates for Government and iTech AG leadership
- Facilitate project meetings and Agile/SAFe ceremonies, track action items and decisions, and ensure timely follow-through
- Manage project risks, issues, assumptions, and dependencies; develop mitigation strategies and escalate items requiring leadership or Government action
- Coordinate closely with ServiceNow architects, developers, administrators, business analysts, testers, and Government stakeholders to support successful platform delivery
- Support requirements, release, deployment, and change-management activities across the ServiceNow implementation lifecycle
- Ensure project activities and deliverables align with contractual requirements, federal standards, security requirements, and organizational processes
- Perform a variety of project management tasks requiring extensive experience, independent judgment, creativity, and latitude; other duties as assigned
MINIMUM QUALIFICATIONS
- 10+ years of progressive project management experience supporting complex IT programs or projects
- Demonstrated experience coordinating and completing projects, setting deadlines, assigning responsibilities, and leading cross-functional teams
- Strong experience with project planning and scheduling, risk and issue management, status reporting, resource coordination, and stakeholder management
- Experience working in Agile and/or SAFe delivery environments; federal IT or ServiceNow implementation experience strongly preferred
EDUCATION AND CERTIFICATIONS
Bachelor’s degree in Business, Information Technology, Computer Science, Project Management, or a related field
Project Management Professional (PMP) certification – Required
PREFERRED QUALIFICATIONS
Experience supporting enterprise IT modernization, or federal civilian agency programs; Scrum Master, SAFe, or ServiceNow certifications are a plus
SECURITY CLEARANCE
Ability to obtain and maintain a Public Trust
Pursuant to government contracts, US Citizenship is required
iTech AG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability, protected veteran status, or any other characteristics protected by federal, state, or local laws.
iTech AG is committed to working with and providing reasonable accommodations to individuals with disabilities. Individuals with a disability who would like to request an accommodation for any part of the employment process should email their request address the subject line as Accommodation Request and include your name, contact information, and a description of your accommodation request.
Originally posted on Himalayas