出海雷达

数据中心技术负责人(远程)

Lead Data Center Technician (Remote)

其他限定地区(需当地身份)
公司Myriad360
薪资未公开
工作地点Remote - United States
地域资格限定地区(需当地身份)
时区要求无特别要求
用工类型未标注
发布时间17 天前
数据来源Greenhouse
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注意地域限制:该职位明确限定在 Remote - United States 招聘。如果你是位于中国大陆的求职者,通常需要当地工作身份才能投递,或需与雇主确认是否接受独立合同(Contractor)形式合作。

你是什么样的人

你是一名能够带领小型现场团队并保持与工作紧密联系的实干型数据中心技术员。你懂得如何分配任务,执行机架安装和结构化布线工作,验证工作质量,并在问题影响客户或下一阶段部署前进行纠正。

你对安全、质量、文档和沟通有严谨的态度。你习惯于从机架高度、线缆计划、端口图、图纸、操作手册和现场指令中工作,并在每班次结束时负责明确更新内容、待办事项、障碍物和下一步计划。

职位简介

作为高级数据中心技术员/现场领班,你将在活跃的数据中心和关键环境场景中支持客户部署和基础设施项目。你需要协调技术人员和辅助人员的日常工作,同时亲自完成安装、布线、标签、故障排除、修复和机柜收尾任务。

这是一个需要大量出差的现场岗位,要求全国范围内75%-90%的出差率,长期任务,10-12小时的工作时间,以及偶尔的夜间、周末、维护窗口或关键部署时间。在此岗位上取得成功取决于可靠执行、良好的客户现场表现、准确的记录,以及在条件与计划不符时暂停、验证并升级处理的判断力。

必须在美国本地办公。这是一个远程岗位,要求90%至100%的出差率。

其他职责包括:

  • 执行机架安装、设备预置、机柜准备、服务器和交换机安装、线缆管理及机柜收尾工作。
  • 领导技术人员、辅助人员和分包商的日常现场工作;分配任务,监控进度,并确保团队按照计划执行。
  • 按照图纸、端口图、线缆计划和操作说明进行铜缆和光纤的布线、标记、连接和故障排除。
  • 检查标签准确性、端口正确性、弯曲半径、线缆整理、清洁度、余量、照片、测试结果和整体工作质量;及时纠正问题。
  • 准确记录序列号、资产标签、MAC地址、照片、完成记录、修改标注、测试结果和问题日志更新。
  • 提供清晰的每日状态更新,涵盖已完成的工作、障碍物、返工、待办事项、风险和下一步计划;尽早升级范围冲突和现场状况。
  • 展现安全、专业的行为规范
查看英文原文

Who You Are

You are a hands-on data center technician who can lead a small field crew while staying close to the work. You know how to assign tasks, perform rack-and-stack and structured cabling activities, verify workmanship, and correct issues before they affect the customer or the next phase of deployment.

You bring a disciplined approach to safety, quality, documentation, and communication. You are comfortable working from rack elevations, cable schedules, port maps, drawings, runbooks, and field direction, and you take ownership of clear updates, open items, blockers, and next steps at the end of each shift.

About The Role

As a Lead Data Center Technician / Working Foreman, you will support customer deployments and infrastructure projects in active data center and critical-environment settings. You will coordinate daily work for technicians and helpers while also completing installation, cabling, labeling, troubleshooting, remediation, and cabinet closeout tasks yourself.

This is a travel-intensive field role requiring approximately 75%-90% nationwide travel, extended assignments, 10-12 hour shifts, and occasional nights, weekends, maintenance windows, or critical deployment schedules. Success in this role depends on reliable execution, strong customer-site conduct, accurate records, and the judgment to pause, verify, and escalate when conditions do not match the plan.

Must be based in the United States. This is a Remote role with 90 % to 100% Travel.

Other responsibilities include:

  • Perform hands-on rack-and-stack, equipment staging, cabinet preparation, server and switch installation, cable management, and cabinet closeout.
  • Lead daily field activities for technicians, helpers, and subcontractors; assign work, monitor progress, and keep the crew aligned with the plan.
  • Route, dress, label, connect, and troubleshoot copper and fiber-optic cabling while following drawings, port maps, cable schedules, and work instructions.
  • Inspect work for label accuracy, port correctness, bend radius, cable dressing, cleanliness, slack, photos, test results, and overall workmanship; correct issues promptly.
  • Capture serial numbers, asset tags, MAC addresses, photographs, completion records, redlines, test results, and issue-log updates accurately.
  • Provide clear daily status updates covering completed work, blockers, rework, open items, risks, and next steps; escalate scope conflicts and field conditions early.
  • Model safe, professional conduct in secure customer environments, including PPE use, housekeeping, access requirements, confidentiality, and stop-work authority when needed.
  • Complete ongoing security awareness training and comply with company policies to the requirements section
  • Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
  • Other duties as assigned

Desired skills and experience:

  • At least 4 years of experience in data center, telecom, structured cabling, low-voltage, or network infrastructure installation.
  • Demonstrated experience leading technicians, helpers, subcontractors, or small field crews while remaining hands-on with the work.
  • Working knowledge of copper and fiber cabling, rack installation, server and switch installation, cable management, labeling, testing, and remediation.
  • Ability to read and apply rack elevations, cabinet IDs, U positions, port maps, cable schedules, drawings, runbooks, checklists, and field instructions.
  • Understanding of fiber cleaning and inspection, connector care, polarity, bend radius, VFL/OLTS/OTDR fundamentals, wiremap, and basic copper test concepts.
  • Strong quality-control, documentation, communication, problem-solving, and customer-service skills, with the judgment to verify before proceeding.
  • Valid driver license, readiness for rental vehicles and 75%-90% travel, ability to work extended shifts and nonstandard schedules, and ability to lift/carry up to 50 pounds in active jobsite environments.

A Little About Us

Our mission is to challenge and enable our employees to achieve great things.

We live and breathe our core values:

  • We Before Me: We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each other’s shoes, readily admit our mistakes, and generously share our time and knowledge.
  • Dare To Be Great: We are big-picture thinkers who focus on solutions to problems. We solicit and offer actionable feedback to others without hesitation. We embrace opportunities to improve ourselves, our teams, and our work. We aim to be the best of the best.
  • Own It: We set clear expectations, communicate proactively, and follow through on our commitments. We take pride in the experiences we create and the outcomes we deliver. We are personally invested in the success of our team and our clients. We iterate to deliver ever better results.

We are consistently listed among Inc & Crain's "Best Places to Work" and we're proud of our accessible & engaged executive team. We believe in cultivating an atmosphere of inclusion and providing an environment that enables every employee to work to the best of their ability.

Some of Our Benefits

  • Unlimited Paid Time Off (PTO)
  • Incentive compensation plans for all employees
  • Company-funded 401k contributions
  • Zero-cost employer-covered health insurance
  • Annual BYOD (Bring Your Own Device) reimbursement up to $500
  • Paid Parental Leave
  • Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
  • Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!

Pursuant to the NYC Pay Transparency Law, the base salary range for this position in New York City is $99,840.00–$135,200.00, plus opportunities for bonus and/or commission. Compensation in other geographies may vary. This is a salaried, non-exempt position eligible for overtime pay at one and one-half times the employee’s regular rate for hours worked over 40 in a workweek, in accordance with applicable law.

Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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