解决方案工程经理
Solutuiions Engineering Manager
MonetizeMore 是广告技术领域的全球先驱，为全球 15 万多个网站和应用优化并最大化广告收入。我们结合自有的 AI 技术与世界级的工程能力，保护发布商的设置并推动财务增长。作为一家 100% 远程办公、以文化为先的组织，我们践行核心价值观：诚信、进取、持续改进和协作。我们提供完全的地点自主权，让你自由选择工作地点和时间，专注于你创造的影响。
职位描述
我们正在寻找一位工程师经理/负责人加入 Forward Deployed Solutions 团队，带领我们技术运营的演进。直接向工程总监汇报，你将领导一个由解决方案工程师组成的团队，负责面向客户的工程技术解决方案、定制实施和合作伙伴成功。
这是一个真正的球员教练角色（50% 技术领导与 AI 策略 / 50% 实战客户架构）。你将负责将我们的前线技术支持转变为积极主动、高价值的 Forward Deployed 工程团队。你不会管理工单队列，而是领导 AI 引导系统的实施，赋能你的团队解决根本问题，并作为我们巴西及全球战略企业客户的首席技术架构师。
核心职责
1. 战略领导与团队辅导（50%）
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人员管理与成长：管理、指导并提升解决方案工程师团队的能力，推动团队文化从被动处理工单转向主动构建合作伙伴解决方案架构。
- AI 流程与引导自动化：设计、构建并维护内部 AI 驱动的工具、自动化引导流程和自助式技术文档，系统性地消除低优先级、重复性查询。
- 合作伙伴成功与健康指标：对合作伙伴的技术健康状况负责，监控合作伙伴账户的收入表现、部署成功率和技术 SLA。
2. 实战型前移工程（50%）
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巴西市场技术负责人：作为巴西高价值客户的首要技术合作伙伴，领导复杂的工程技术集成、架构评审和故障排查会议，能流利使用葡萄牙语。在可行的情况下现场解决定制技术问题。
- 高级解决方案与定制代码：深入 JavaScript、API、网络请求和广告服务器配置，构建定制解决方案。
查看英文原文
About MonetizeMore
MonetizeMore is a global pioneer in ad technology, optimizing and maximizing ad revenue for over 150,000 websites and apps worldwide. We combine proprietary AI technology with world-class engineering to safeguard publisher setups and drive financial growth. Operating as a 100% remote, culture-first organization, we live by our core values: Integrity, Enterprising, Kaizen, and Collaboration. We offer complete location autonomy, giving you the freedom to choose where and when you work, focusing entirely on the impact you make.
About the Role
We are seeking an Engineering Manager / Lead for our Forward Deployed Solutions team to lead the evolution of our technical operations. Reporting directly to the Director of Engineering, you will lead a team of solution engineers responsible for client-facing technical solutions, custom implementations, and partner success.
This is a true Player-Coach role (50% technical leadership & AI strategy / 50% hands-on client architecture). You will be tasked with transforming our frontline technical support into a proactive, high-value Forward Deployed Engineering unit. Instead of managing ticket queues, you will lead the implementation of AI deflection systems, empower your team to solve root cause issues, and serve as the lead technical architect for our strategic enterprise clients in Brazil and globally.
Core Responsibilities
1. Strategic Leadership & Team Coaching (50%)
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People Management & Evolution: Manage, mentor, and upskill a team of solutions engineers, evolving team culture from reactive ticket resolution to proactive partner solutions architecture.
- AI Workflows & Deflection Automation: Design, build, and maintain internal AI-driven tools, automated deflection workflows, and self-serve technical documentation to systematically eliminate low-tier, repetitive queries.
- Partner Success & Health Metrics: Take accountability for partner technical health, monitoring revenue performance, deployment success, and technical SLAs across partner accounts.
2. Hands-On Forward Deployed Engineering (50%)
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Brazilian Market Technical Lead: Serve as the primary technical partner for high-value clients in Brazil. Lead complex technical integrations, architectural reviews, and troubleshooting sessions fluently in Portuguese. When feasible solve custom technical issues on the fly
- Advanced Solutions & Custom Code: Dive into JavaScript, APIs, network requests, and ad server configs to build custom solutions, resolve edge-case integrations, and prevent publisher downtime.
- Engineering & Product Feedback Loop: Partner directly with the Director of Engineering and internal product teams to convert recurring partner pain points into long-term product features and architectural enhancements.
Who You Are
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The Player-Coach Leader: You have 5+ years of software/solutions engineering experience, including 1–2+ years as a technical lead, team lead, or engineering manager who enjoys mentoring others.
- AI-Forward Builder: You don't just use AI; you build with it. You have practical experience building or configuring workflow automation, LLM API integrations, or automated knowledge loops to streamline technical operations.
- Bilingual Communicator: Native or fluent spoken and written Portuguese (to lead Brazilian client accounts) and fluent English (to collaborate with engineering leadership and global teams).
- Web & Ad-Tech Engineer: Proficient in front-end web technologies (JavaScript ES6+, HTML/CSS, REST APIs, HTTP protocols) and Chrome DevTools debugging. Hands-on experience with Google Ad Manager (GAM), Prebid.js, Header Bidding, or SDK integrations is highly preferred.
- Partner-Obsessed: You measure success by the commercial and technical growth of your partners, not just ticket volume.
What We Offer
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Competitive Compensation: USD-denominated contract (PJ) with competitive base pay and performance incentives tied to partner success.
- True Autonomy: Work from anywhere in Brazil with a schedule built around impact rather than strict office hours.
- Direct Impact: Direct access to engineering leadership with the agency to build systems, deploy AI tools, and shape team structure.
Originally posted on Himalayas