人力资源专员
People Operations Specialist
Amplitude 是领先的 AI 分析平台,帮助超过 4700 家客户——包括 Atlassian、Burger King、NBCUniversal 和 Square——打造更好的产品和数字体验。通过在我们平台中嵌入强大的 AI 代理,团队可以比以往更快地分析、测试和优化用户体验。在 G2 的 2026 年冬季报告中,Amplitude 在多个类别中排名第一,是产品、数据和营销团队的首选解决方案。了解更多信息,请访问 [amplitude.com](http://amplitude.com)。
作为一家公司,我们通过践行我们的价值观来为客户创造价值。我们以谦逊的态度行事,对问题和成功承担责任,以成长型思维面对挑战,并将客户放在我们一切工作的核心位置。
**Amplitude 对多元化、公平与包容(DEI)的承诺:** Amplitude 相信多元化能够促进更好产品的创造,提升解决复杂问题的能力,并推动更强大的解决方案。我们努力营造一个包容的环境——注重心理安全、同理心和人际连接——让所有背景的员工都能茁壮成长。
### **职位与团队简介**
我们的人员运营团队在幕后确保员工体验顺畅运行,从员工接受录用通知的那一刻起,到他们离职的最后一天。总部位于伦敦,支持我们在英国、欧洲、中东和亚太地区的不断扩大的团队,你将成为 Ampliteers 依赖的日常运营事务的首要联系人:准确的数据、及时的回答以及高效的工作流程。这是一个实践性很强的职位,适合正在建立人员职业道路的人,热爱使用 AI 更聪明地工作,并希望在与薪酬、福利、IT 和更广泛的人员团队紧密合作的过程中,发展深厚的运营专业知识。
**作为人员运营专员,你将:**
- 负责在 Workday 中处理员工生命周期的日常事务——新员工入职、岗位变动和离职——覆盖我们英国、欧洲、中东和亚太地区的员工,确保数据准确且随时可审计。
- 使用 AI 工具更快更高效地工作,并帮助将 AI 引入日常人员运营流程,减少手动操作并提升员工体验。
- 通过我们的工单系统成为员工和经理的首要联系人,处理常规请求并在需要时将复杂问题升级处理。
- 协调入职和离职的物流工作——包括背景调查和新员工设置——确保每位 Ampliteer 都能顺利开始或结束他们的旅程
查看英文原文
Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at [amplitude.com](http://amplitude.com).
As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.
**Amplitude’s Commitment to Diversity Equity & Inclusion (DEI):** Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.
### **About The Role & Team**
Our People Operations team keeps the employee experience running smoothly behind the scenes, from the moment someone signs their offer to their very last day. Based in London and supporting our growing team across the UK, EMEA, and APJ, you’ll be the go-to person for the day-to-day operations that Ampliteers rely on: accurate data, timely answers, and processes that just work. This is a hands-on role for someone who is building their People career, loves using AI to work smarter, and wants to develop deep operational expertise while working closely with colleagues across Payroll, Benefits, IT, and the wider People team.
**As a People Operations Specialist, you will:**
- Own day-to-day employee lifecycle transactions in Workday—new hires, job changes, and departures—across our UK, EMEA, and APJ population, keeping our data accurate and audit-ready.
- Use AI tools to work faster and smarter, and help bring AI into everyday People Operations workflows to reduce manual effort and improve the employee experience.
- Be a first point of contact for employee and manager questions through our ticketing system, resolving routine requests and knowing when to escalate the trickier ones.
- Coordinate onboarding and offboarding logistics—including background checks and new hire setup—so every Ampliteer has a smooth first day and a clean exit.
- Support international benefits programs and help keep our processes compliant with local employment standards across the UK, EMEA, and APJ.
- Help document, maintain, and improve our People Operations processes and knowledge base so answers are easy to find and consistent for everyone.
- Coordinate EMEA/APJ payroll with our provider and internal partners—onboarding, error resolution, and escalation—while navigating local employment law nuances across the Netherlands, France, the UK, and beyond.
- Manage immigration and visa work in partnership with our immigration provider and counsel, including visa sponsorship and travel/offsite visa processing for the region.
- Support our international benefits programs, and partner with Talent Acquisition on clean handoffs across offer letters, background checks, immigration, and PEO hires.
**You’ll be a great addition to the team if you have:**
- Very comfortable using AI in your day-to-day work, and excited to find new ways to bring it into People Operations.
- 2-3 years of experience in a People, HR, or operations support role, with a preference for those who’ve worked in fast-paced tech companies.
- Comfort working with employment laws and standards across the UK, EMEA, and APJ.
- Strong familiarity with HRIS systems (Workday preferred), background check processes, and international benefits programs.
- A knack for juggling lots of moving pieces at once while staying detail-oriented, discreet with confidential data, and reliable in your follow-through.
**At a minimum, you need to have:**
- The right to work in the UK.
- Some experience in an HR, People, or operations support role, whether through work, internships, or similar.
- Hands-on experience with an HRIS (Workday a plus) and confidence learning new tools quickly.
- Comfort using AI tools and working across spreadsheets and systems.
- Clear written communication and a reliable, organized approach to your work.
By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the [Amplitude Applicant Privacy Notice](https://amplitude.com/job-applicant-privacy-notice).
_Staying Safe - Protect Yourself From Recruitment Fraud_
_We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @_ _[amplitude.com](http://amplitude.com/)_ _email address. You can learn more about how to protect yourself from these types of fraud by referring to_ _[this article](https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes)_ _. Please exercise caution and cease communications if something feels suspicious about your interactions._