高级事件响应员,菲律宾
Senior Incident Responder, Philippines
Blackpanda 是亚洲领先的网络事件响应公司,通过三大整合渠道提供数字紧急响应服务:事件响应咨询、IR-1 保障订阅服务以及由伦敦劳埃德保险社承保的网络安全保险。每种服务都专为不同类型的客户量身打造,无论是企业客户、大众市场还是复杂的风险转移客户,每种服务都能独立完成完整的事件响应。这三种渠道共同覆盖整个商业市场,因为我们的使命是为每个人提供数字紧急响应服务。购买全部三种服务,它们将组合成完整的攻击后恢复解决方案:提前准备、在被攻击时立即响应,以及由保险支付的财务恢复。一个本地团队帮助你做好准备、响应并恢复。
我们如何工作
Blackpanda 是一家技术驱动的服务团队。我们大力投资于人工智能,并不断努力做得更好、更快、规模更大。你将被赋予使用团队批准工具的自由,但你需要对结果负责。我们更看重高效的工作而非辛苦的工作,欢迎来自任何地方的好想法,并有意避免官僚主义阻碍创新。如果你希望加入一个在亚洲打造最佳响应实践的团队,并塑造推动我们前进的工具和方法,你将与优秀的同事同行。
关于职级说明
此职位描述对应一个单一的职位名称;然而,我们根据此简介招聘多个职级的员工。最终的职位名称,无论是 DFIR 分析师、DFIR 专家,还是相近职级,将在面试过程中根据你在网络安全和事件响应方面的能力深度和广度来决定。如果你的经验接近这些职级的边界,我们鼓励你仍然申请。
你的使命:高级事件响应人员
作为高级事件响应人员,你将全程主导事件处理——确定新事件的范围、执行响应,并确保每个案件都能为客户带来可辩护的结果。你通常会同时处理多个标准复杂度的案件,指导初级响应人员完成工作,并在与客户沟通时担任资深技术负责人。
这是一个需要亲力亲为的领导角色。你需亲自交付出色的工作,提升周围人的工作水平,并持续为使实践变得更高效的工具、手册和流程做出贡献。我们希望高级响应人员具备操作员和工程师的思维方式
查看英文原文
About Blackpanda
Blackpanda is Asia's leading cyber incident response company, delivering digital emergency response across three integrated channels: IR consulting, IR-1 assurance subscriptions, and Lloyd's of London-underwritten cyber insurance. Each is purpose-built for a different buyer, whether enterprise, mass market, or sophisticated risk-transfer clients, and each stands alone as full incident response. Together, these channels reach the entire commercial market, because our mission is to provide digital emergency response for everyone. Buy all three and they combine into the complete post-attack recovery solution: preparation in advance, response the moment you're hit, and financial recovery paid for by insurance. One local team to help you get ready, respond, and recover.
How We Work
Blackpanda is a tech-enabled services team. We invest heavily in AI and are constantly pushing to do better, faster, and at scale. You are given freedom to use the approved tools in the team, but you are to take ownership of outcomes. We prefer smart work over hard work, welcome good ideas regardless of where they come from, and have deliberately kept red tape out of the way of innovation. If you want to join a team building the best response practice in Asia — and shaping the tools and methods that get us there — you'll be in good company.
A Note on Levelling
This posting reflects a single role title; however, we hire across a range of seniority levels from this brief. The final title, whether DFIR Analyst, DFIR Specialist, or an adjacent level, will be determined by the depth and breadth of cybersecurity and incident response capabilities demonstrated throughout the interview process. If your experience sits near the edge of these levels, we encourage you to apply regardless.
Your Mission: Senior Incident Responder
As a Senior Incident Responder, you will lead engagements end-to-end — scoping new incidents, running the response, and seeing each case through to a defensible outcome for the client. You will typically carry multiple matters at a time (of standard complexity), guide junior responders through the work, and act as the senior technical voice in the room with clients.
This is a hands-on leadership role. You are expected to deliver excellent work yourself, raise the level of work around you, and contribute back into the tools, playbooks, and processes that make the practice better over time. We want senior responders who think like operators and engineers — people who push the craft forward, not just keep the lights on.
Core Responsibilities
Leading Engagement Delivery
- Lead live incident response engagements end-to-end — scoping, containment, evidence acquisition, forensic analysis, and final reporting — across BEC, ransomware/DFIR, data breach, compromise assessment, insider, and digital forensics cases.
- Run the technical investigation across Windows, Linux, macOS, and cloud environments, making the call on direction and standing behind the quality of findings.
- Carry multiple concurrent engagements of standard complexity, balancing competing priorities and keeping each case moving without dropping quality.
- Own the integrity of the work on every engagement you lead — chain of custody, evidence handling, deliverable quality, and the client experience throughout.
Scoping & Client Advisory
- Scope new incident response cases directly with clients — translating an ambiguous, high-pressure situation into a clear plan of action, deliverables, and commercial terms.
- Act as the senior technical point of contact for the client throughout the engagement, communicating findings, risk, and next steps with clarity and authority.
- Provide advisory input on remediation, recovery, and hardening, and recognise when to bring in additional capability — legal, insurance, or specialist services — to serve the client properly.
Mentorship & Team Leadership
- Guide junior responders through live engagements — assigning work, reviewing output, and coaching them on tradecraft, client posture, and judgement.
- Share what you know — through writeups, internal training, walkthroughs, and on-the-job mentoring — so the team gets stronger case over case.
- Lead delivery through others when the situation calls for it: scoping the work, dividing tasks, holding the line on quality, and stepping in technically where it matters most.
Building Tools & Processes
- Contribute to the continuous improvement of Blackpanda's playbooks, tooling, automation, and methodology — flag what is slow, brittle, or repeatable, and help fix it.
- Bring lessons from real engagements back into the practice so each case sharpens the next.
- Adopt AI and automation aggressively where they raise the floor or the ceiling of the work — we prefer smart work over hard work.
Minimum Requirements
- 3+ years of professional cybersecurity experience, including hands-on incident response delivered in a client-facing role.
- Demonstrated ability to lead investigations end-to-end across common case types (e.g. BEC, ransomware/DFIR, data breach, compromise assessment, insider, digital forensics).
- Strong technical depth across Windows, Linux, and macOS, and working comfort with at least one major cloud provider.
- Scripting ability in Python, Bash, or PowerShell — strong enough to build collection, parsing, or automation tooling without supervision.
- Clear written and verbal English; able to author client deliverables, run client meetings, and represent Blackpanda in high-stakes situations.
- Sound judgement under ambiguity — comfortable making technical and commercial calls in fast-moving, incomplete-information situations.
- Calm under pressure, with the professional posture expected of a senior client-facing operator.
Preferred Qualifications
- Relevant certifications such as GCIH, GCFA, GREM, GNFA, GCFR, CISSP, OSCP, or equivalent.
- Deep hands-on experience with EDR, SIEM, and forensic tooling in real-world engagements.
- Track record of mentoring or training junior responders, formally or informally.
- Contribution to tooling, automation, or methodology improvements at a previous firm — open-source or internal.
- Additional languages relevant to the regions Blackpanda serves.
How You'll Grow
You will own real engagements from day one, with the autonomy to make calls and a senior team around you to lean on. There is a clear path into leading more complex cases, technical specialisation, and broader team leadership for those who want it.
You'll join a diverse team of teammates from around the world, where who you are, the quality of your work, and your character are what matter. Trying and failing is ok. Failing to try is not.
Why This Role
If you've built real incident response chops on the front line and you're ready to lead the work — scoping cases, running them through to completion, and bringing junior responders up with you — this is the seat. We're looking for senior responders who want to shape how the work gets done, not just execute someone else's playbook.
Originally posted on Himalayas