传播专员 III
Communications Specialist III
类别：通信
职位描述
通信专家 III（变革与沟通负责人）
职位编号：RQ00299
部门：SNB – 业务应用
地点：新不伦瑞克省弗雷德里克顿
工作模式：远程（候选人必须居住在加拿大）
合作类型：合同制
概述
服务新不伦瑞克（SNB）正在寻找一位经验丰富的通信专家 III / 变革与沟通负责人，以支持CAMA 更新和估值增强解决方案（CRAVES）部署项目。
成功候选人将在规划和执行组织变革管理、沟通和利益相关者参与策略方面发挥关键作用，以支持全省现代化 SaaS 基础的财产评估系统的成功部署。00299 - SoW - Flextrack - CCM L…
此职位需要与项目团队、利益相关者和政府部门密切合作，确保新系统和流程的顺利采用，同时尽量减少组织干扰。
主要职责
变革管理与策略
- 制定并实施与项目目标一致的全面变革管理策略和沟通计划。
- 从规划到实施，领导组织内的变革举措。
- 识别可能的变革阻力并制定缓解策略。
- 确保所有变革管理活动符合 SNB 的项目与变革管理框架。
沟通与利益相关者参与
- 制定并传达清晰且有针对性的内部和外部利益相关者沟通内容。
- 准备演示文稿、新闻简报、数字宣传册和项目更新材料。
- 组织研讨会、咨询会议、焦点小组和利益相关者会议。
- 维护利益相关者登记表，并对受影响群体进行影响评估。
培训与采用
- 设计并执行培训计划和研讨会，以支持系统的采用。
- 开发培训材料，并用英语和法语进行授课。
- 指导 SNB 内部员工掌握变革管理实践，以建立内部能力。
项目支持与治理
- 维护项目文档和协作平台（如 SharePoint）。
- 监控项目进展并向利益相关者汇报更新。
- 跟踪与变革管理相关的风险并维护风险登记表。
- 评估采用指标并报告绩效指标。
要求
所需资格
查看英文原文
Category: Communications
Location:
ob Description
Communications Specialist III (Change & Communication Lead)
Requisition ID: RQ00299
Department: SNB – Business Applications
Location: Fredericton, New Brunswick, Canada
Work Model: Remote (Candidate must reside in Canada)
Engagement Type: Contract
Overview
Service New Brunswick (SNB) is seeking an experienced Communications Specialist III / Change and Communication Lead to support the CAMA Renewal and Valuation Enhancements Solution (CRAVES) Deployment Project.
The successful candidate will play a critical role in planning and executing organizational change management, communications, and stakeholder engagement strategies to support the successful deployment of a modern SaaS-based property assessment system across the province. 00299 - SoW - Flextrack - CCM L…
This role involves working closely with project teams, stakeholders, and government departments to ensure smooth adoption of new systems and processes while minimizing organizational disruption.
Key Responsibilities
Change Management & Strategy
- Develop and implement a comprehensive change management strategy and communication plan aligned with project objectives.
- Lead change initiatives across the organization from planning through implementation.
- Identify potential resistance to change and develop mitigation strategies.
- Ensure all change management activities align with SNB’s Project and Change Management Framework.
Communications & Stakeholder Engagement
- Develop and deliver clear and targeted communications to internal and external stakeholders.
- Prepare materials such as presentations, newsletters, digital brochures, and project updates.
- Facilitate workshops, consultations, focus groups, and stakeholder meetings.
- Maintain a stakeholder register and conduct impact assessments for affected groups.
Training & Adoption
- Design and execute training programs and workshops to support system adoption.
- Develop training materials and deliver sessions in English and French.
- Coach internal SNB staff on change management practices to build internal capabilities.
Project Support & Governance
- Maintain project documentation and collaboration platforms (e.g., SharePoint).
- Monitor project progress and communicate updates to stakeholders.
- Track risks related to change management and maintain the risk register.
- Evaluate adoption metrics and report on performance indicators.
Requirements
Required Qualifications
Education
- Bachelor’s degree in Communications, Business Administration, Organizational Change Management, or a related field.
Experience
- Minimum 6 years of change management experience in multi-year projects.
- Demonstrated experience in enterprise-level change and communication management in the public sector.
- Experience supporting large digital transformation initiatives.
- Experience working with provincial or federal property assessment divisions in transformation projects.
Certifications
- Prosci Change Management Certification or equivalent professional certification.
Technical Skills
- Strong experience with Microsoft 365 tools including:
- Word
- Excel
- PowerPoint
- SharePoint
- Forms
- Familiarity with digital collaboration tools such as:
- Microsoft Teams
- Zoom
- Miro
Language Requirement
- Full professional proficiency in both English and French.
Preferred Experience
- Experience leading organization-wide change initiatives across multiple large projects.
- Experience with Tyler Technologies CAMA solutions in government environments.
- Strong background in stakeholder engagement and communication strategies in large-scale IT transformation programs.
Contract Details
- Duration: April 1, 2026 – March 31, 2029 (745 days)
- Extension: Possible extension of up to 250 additional days
- Work Schedule: Monday – Friday, 8:15 AM – 4:30 PM AST
- Work Location: Remote (must reside in Canada)
- Travel: Occasional travel to New Brunswick may be required.
DetailsOriginally posted on Himalayas