Operations Virtual Assistant (For Pooling)
确保没有什么会陷入裂的人是你。Yokly 正在寻找一个在系统中思考的操作虚拟助理：实际上遵循 SOP,实际检查的仪表板，而不是破解成长过程。如果你是本能记录修复的问题的人，而不仅仅是一次修复它，继续阅读。以下是你所注册的：·独立承包商角色，全职工作时间。·墓地班：11:00 PM 8:00 AM 菲律宾时间，排队与你的 8:00 AM 5:00 PM 我们美国客户。·周六和星期天是远程。·完全从家里工作，根据自己的设置。你将真正做的是：· 建立，记录和改进 SOP 并确保它们实际被采用，而不仅仅是写入和遗忘。· 追踪项目和成果，管理后续工作以及团队和供应商之间的协调。· 在需要快速的组织处理时支持票务和事件操作。· 有报告和 QA 仪表板，KPI 跟踪器，数据调整，运营报告。我们正在寻找：· 至少1年虚拟协助经验。· 1年以上在运营，EA 或管理员支持，具有实质过程文档化和跨团队协调经验。SaaS 或 BPO 领导背景是一个加值，而不是要求。·至少1年的经验。·项目管理经验。·强大的表格/Excel 技能 公式，转向，条件格式化，真实情况。对以下应用程序的熟悉性很大：· Google Workspace · ClickUp / Asana / Notion / Airtable · HubSpot / Zoho / Salesforce · Google Sheets （配方，跟踪，仪表板）· Zapier,Go 高级或自动化工具 · CRM 和项目管理平台为你所带来的好处：·永久离家工作设置 ·周末休息 星期六和周日是你自己的 · HMO 覆盖与 Maxicare 规范化，有选择添加依赖者 ·健康检查和支持服务 ·付费时间：一年内40小时，1年增长到120小时随着租金增加 · 病假：40小时 （16个即可在试用期间）· 心智健康假期：每年8小时 · 特种假期：生日，丧失和父亲假期 · 度假庆祝：美国节日加上菲律宾圣周的特定日期 · 将未使用的 PTO 转换为现金 ·公司提供的设备 · Yokly13月薪水 ·欢迎套件，加上生日代币，里程碑和 anni
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The person who makes sure nothing falls through the cracks — that's you.
Yokly is looking for an Operations Virtual Assistant who thinks in systems: SOPs that actually get followed, dashboards that actually get checked, processes that scale instead of breaking under growth. If you're the person who instinctively documents the fix instead of just fixing it once, keep reading.
Here's what you're signing up for:
- Independent Contractor role, full-time.
- Graveyard shift: 11:00 PM – 8:00 AM Philippine Time, lining up with 8:00 AM – 5:00 PM for our US-based clients.
- Saturdays and Sundays are yours. Always.
- Fully remote — work from home, on your own setup.
What you'll actually be doing:
- Building, documenting, and improving SOPs — and making sure they're actually adopted, not just written and forgotten.
- Tracking projects and deliverables, managing follow-ups, and coordinating across teams and vendors.
- Supporting ticketing and incident operations when something needs fast, organized handling.
- Owning reporting and QA — dashboards, KPI trackers, data reconciliation, operational reports.
What we're looking for:
- At least 1 year of virtual assistance experience.
- 1+ year in ops, EA, or admin support, with real process-documentation and cross-team coordination experience. SaaS or BPO background is a plus, not a requirement.
- At least 1 year of leadership experience.
- Project management experience.
- Strong Sheets/Excel skills — formulas, pivots, conditional formatting, the real thing.
Strong familiarity on the following applications:
- Google Workspace
- ClickUp / Asana / Notion / Airtable
- HubSpot / Zoho / Salesforce
- Google Sheets (formulas, tracking, dashboards)
- Zapier, Go High Level or automation tools
- CRM and project management platforms
What's in it for you:
- Permanent Work-From-Home setup
- Weekends off — Saturdays and Sundays are yours
- HMO coverage with Maxicare upon regularization, with the option to add dependents
- Wellness checks and support services
- Paid Time Off: 40 hours in year 1, growing to 120 hours with tenure
- Sick Leave: 40 hours (16 available even during probation)
- Mental Health Leave: 8 hours a year
- Special leaves: birthday, bereavement, and paternity leave
- Holiday observance: U.S. holidays plus select Philippine Holy Week dates
- Convert unused PTO to cash
- Company-provided equipment
- Yokly's 13th Month Pay
- A Welcome Kit, plus tokens for birthdays, milestones, and anniversaries
We've got your back — apply today.
Originally posted on Himalayas