首席行政官 / 人力资源总监
Chief of Staff / Dir. Human Resources
Lemonaid Health 是一家以使命驱动的技术初创公司，致力于为全国患者提供高质量且负担得起的医疗服务。我们通过提供广泛的初级保健服务与患者建立长期关系，帮助他们过上更幸福、更健康的生活
职位概述
我们正在寻找一位首席运营官兼人力资源负责人，作为总裁和管理团队的可信赖合作伙伴。这个职位适合一位具备高水平判断力、保密性和责任感的人——不仅仅是执行任务
此人将通过在运营、人力和优先事项方面扩展总裁的效率，同时负责日常行政、人力资源和组织执行。该职位结合了战略杠杆与实际责任，对公司运作至关重要。这不是一个传统的助理职位，而是一个具有行政权力的业务运营角色
职责概览：
- 作为总裁的得力助手，协助优先安排时间、决策和项目
- 负责跨职能重点任务的跟进、执行和问责
- 准备简报、总结和决策备忘录
- 参加关键会议，确保结果得到记录和执行
- 在问题出现前预判并主动提出解决方案
- 在领导层、供应商和合作伙伴之间担任协调点
人力资源与HR领导力
- 全面负责人力资源运营，包括：
- 招聘协调和入职流程
- 员工档案、政策和合规性
- 福利管理和薪酬协调
- 绩效评估流程和员工关系
- 作为员工在人事相关事务上的可信第一联系人
- 与领导层合作进行组织设计、岗位清晰度和人员编制规划
- 确保遵守劳动法律和公司政策
- 支持企业文化、沟通和内部一致
运营与企业管理
- 监督日常内部运营，确保公司顺利运行
- 管理供应商、合同和行政系统
- 创建并维护内部流程、文档和标准操作程序
- 负责公司层面的内部日历、日程安排和协调工作
- 支持财务运营（费用、审批、简单报告、与会计的协调）
运营与企业管理
- 管理总裁的日程、差旅、沟通和后勤事务
- 过滤信息
查看英文原文
Lemonaid Health is a mission driven technology startup committed to providing quality and affordable healthcare to patients nationwide. We build long term relationships with patients by offering a broad range of primary care services to help them lead happier, healthier lives
Role Overview
We are seeking a Chief of Staff & Head of People to serve as a trusted partner to the President and leadership team. This role is designed for someone who operates at a high level of judgment, discretion, and ownership—not just execution.
This person will extend the President’s effectiveness across operations, people, and priority initiatives, while also owning day-to-day administrative, HR, and organizational execution. The role blends strategic leverage with hands-on responsibility and is critical to how the company runs. This is not a traditional assistant role. It is a business operator role with administrative authority.
Responsibilities Overview:
- Act as a right-hand partner to the President, helping prioritize time, decisions, and initiatives
- Own follow-ups, execution, and accountability on cross-functional priorities
- Prepare briefings, summaries, and decision memos
- Sit in on key meetings and ensure outcomes are documented and executed
- Anticipate issues before they surface and proactively propose solutions
- Serve as a point of coordination across leadership, vendors, and partners
People & HR Leadership
- Own HR operations end-to-end, including:
- Hiring coordination and onboarding
- Employee records, policies, and compliance
- Benefits administration and payroll coordination
- Performance review processes and employee relations
- Act as a trusted first point of contact for employees on people-related matters
- Partner with leadership on organizational design, role clarity, and headcount planning
- Ensure compliance with employment laws and company policies
- Support culture, communication, and internal alignment
Operations & Business Management
- Oversee day-to-day internal operations to ensure the company runs smoothly
- Manage vendors, contracts, and administrative systems
- Create and maintain internal processes, documentation, and SOPs
- Own internal calendars, scheduling, and coordination at the company level
- Support finance operations (expenses, approvals, light reporting, coordination with accounting)
Operations and Business Management
- Manage the President’s calendar, travel, communications, and logistics
- Filter and prioritize inbound requests and information
- Handle sensitive and confidential matters with discretion
- Act as a proxy for the President when appropriate
What Success Looks Like
- The President’s time is focused on the highest-impact work
- The organization runs smoothly without bottlenecks or dropped balls
- Employees feel supported, informed, and aligned
- HR and operations are proactive, not reactive
- Leadership initiatives move forward without constant follow-up
Ideal Profile
- 7–12+ years in operations, HR, chief of staff, or senior administrative roles
- Experience working directly with founders or executives
- Strong judgment, discretion, and executive presence
- Comfortable switching between strategic thinking and hands-on execution
- Excellent written and verbal communication
- Highly organized, calm under pressure, and self-directed
- Experience in fast-growth or entrepreneurial environments strongly preferred
Originally posted on Himalayas