出海雷达

远程客户福利专员

Remote Customer Benefits Specialist

其他限定地区(需当地身份)
公司Globe Life American Income Schreiter Organization
薪资$58,000 - $86,400/年
工作地点United States
地域资格限定地区(需当地身份)
时区要求日间重叠约 9 小时,基本正常作息
用工类型Full Time
发布时间14 天前
数据来源Himalayas
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注意地域限制:该职位明确限定在 United States 招聘。如果你是位于中国大陆的求职者,通常需要当地工作身份才能投递,或需与雇主确认是否接受独立合同(Contractor)形式合作。

我们是一家100%工会标签公司,70多年来一直自豪地运营,与超过35,000个工会合作。工会成员选择我们的福利计划,因为他们知道许多与工作相关的福利在退休或离职后会大幅减少或消失。我们为工会提供终身有效的福利。我们的承诺是提供无妥协的客户服务,保持完全的透明度和诚信。

职责:

  • 接听并发起客户电话,解答疑问并提供帮助
  • 为已请求了解我们福利信息的客户安排预约
  • 通过Zoom视频通话清晰且生动地展示和解释福利内容
  • 为工会成员持续提供支持,解答疑问、协助福利变更并促进理赔流程,确保无缝体验
  • 通过定期跟进,了解客户需求、更新福利并处理任何情况变化,以确保客户的持续满意和信任
  • 能够独立工作,也能作为协作团队中的关键成员出色表现。展现出主动性和自主工作的能力,同时也能有效参与团队会议和目标达成

福利:

  • 享受完全远程工作的自由和便利,可以随时随地工作
  • 该职位提供具有竞争力的薪酬包,第一年平均薪资范围为58,000至86,400美元。此结构旨在奖励您的努力和奉献,确保您的付出得到公平的认可和回报
  • 参与由行业顶尖领袖主持的全面周培训课程。这些课程旨在为您提供最新的技能和知识,确保您在行业中保持领先。您将获得宝贵的见解、实用技巧和战略方法,使您在岗位上表现出色并实现职业目标
  • 体验根据您的需求量身定制的灵活日程,让您有效平衡工作和个人事务。此外,还可享受每周支付工资的额外优势,确保对您努力的持续及时补偿
  • 利用我们的健康保险报销计划,该计划旨在优先考虑您的健康。此福利确保您的健康相关支出得到覆盖
查看英文原文

For over 70 years, we have proudly operated as a 100% union label company, collaborating with over 35,000 unions. Union members seek our benefits package because they understand that many of their work-related benefits significantly diminish or disappear upon retirement or job departure. We offer unions permanent benefits that last a lifetime. Our commitment is to deliver uncompromising customer service with complete transparency and integrity.

Responsibilities:

  • Initiating and receiving client calls to address inquiries and provide assistance
  • Scheduling appointments with clients who have requested information about our benefits
  • Conducting Zoom video calls to present and explain benefits in a clear and engaging manner
  • Deliver on-going support to union members by addressing their inquiries, assisting with benefit changes, and facilitating claims processing to ensure a seamless experience
  • Cultivate long-term relationships with clients by periodically following up to review needs, update benefits, and address any changes in their circumstances, ensuring their continued satisfaction and trust
  • Be able to excel both independently and as a key member of a collaborative team. Demonstrate the ability to take initiative and work autonomously while also contributing effectively to teams workshops and goals.

Benefits:

  • Enjoy the freedom and convenience of a fully remote position, enabling you to work from anywhere.
  • This position offers a competitive compensation package, with an average first-year pay ranging from $58,000 to $86,400. This structure is designed to reward your hard work and dedication, ensuring that your efforts are recognized and compensated fairly.
  • Participate in comprehensive weekly training sessions led by top industry leaders. These sessions are designed to equip you with the latest skills and knowledge, ensuring you stay ahead in your field. You’ll gain valuable insights, practical techniques, and strategic approaches that will empower you to excel in your role and achieve your professional goals.
  • Experience the flexibility of a personalized schedule tailored to your needs, allowing you to balance work and personal commitments effectively. Additionally, benefit from the added advantage of receiving weekly pay, ensuring consistent and timely compensation for your efforts.
  • Take advantage of our health insurance reimbursement program, designed to prioritize your well-being. This benefit ensures that your health-related expenses are covered, providing you with peace of mind and allowing you to focus on your personal and professional growth.
  • This position provides exceptional opportunities for rapid career growth and advancement, driven solely by your performance. Your dedication and achievements will be the key factors in your professional progression, allowing you to swiftly climb the career ladder based on your merit and contributions.

Originally posted on Himalayas

本页面信息整理自 Himalayas,版权归原发布方所有。职位可能随时关闭,投递请以原始页面为准。 本站只做信息聚合展示,不参与招聘流程,也不向求职者收取任何费用。

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