集团项目专员
Group Program Specialist
我们的方法
Adelman Travel，一家 BCD 公司，是一家总部位于美国威斯康星州密尔沃基的全球领先的差旅管理公司。拥有40多年的经验，我们以成为客户不可或缺的合作伙伴而自豪。
我们的方法核心基于我们对“现代执行”与“传统服务”相结合的承诺。旅行行业以技术为核心迅速发展，Adelman Travel 致力于将尖端解决方案与个性化关怀和专业技能相结合，使我们与众不同。我们承诺为客户提供成功的差旅计划，这源于我们创新、协作和执行的能力。这是我们真正的基础，也是我们将来的前提。
我们的文化
Adelman 的文化始于对他人的尊重。我们致力于透明、问责并共同寻找有意义的解决方案。我们热衷于做正确的事，并团结起来帮助彼此发挥最佳水平。这使我们能够为客户带来以人员为中心的项目，由卓越的服务和创新的解决方案驱动。
如果你也拥有同样的热情和对服务与创新的承诺，并希望加入一个支持性强、注重成果且积极向上的团队，我们很期待收到你的来信。
职位概述
与多家酒庄合作，作为团体项目专员体验充满活力、快节奏的职业生涯。Adelman Travel 正在寻找一位适应性强、有自我驱动力、高度组织化且善于沟通的人才加入我们的协作团队。利用你已有的活动管理技能，协助管理我们奢华度假旅行部门 Food & Wine Trails 的各种葡萄酒团体项目的策划和物流工作。
你将如何为我们的使命做出贡献
- 利用 Excel、Cvent、Microsoft Planner 和 Publisher，负责管理一组团体项目的各个方面，包括合同、预算、注册网站、活动策划、客户文件和报告。
- 与客户紧密合作，通过确保理解他们的需求、达成目标、项目按计划进行以及及时传达所有更新，建立牢固的关系。
- 与邮轮公司合作伙伴联系，监控库存，传达活动需求并最终确定项目细节。
- 识别团体需求，并与内部陆地旅游部门协作，就当前和未来项目的有效性分享反馈和建议。
查看英文原文
Our Approach
Adelman Travel, a BCD company, is a leading global travel management company headquartered in Milwaukee, WI, USA. With over 40 years of experience, we pride ourselves on being an indispensable partner to our clients.
The cornerstone of our approach is based on our commitment to blendModern ExecutionwithTraditional Service. The travel industry is rapidly evolving with technology at its core,and Adelman Travel is committed to blending cutting-edge solutions with the personalized care and professional expertise that sets us apart. Our promise to deliver successful travel programs to our customers is rooted in our ability to innovate, collaborate and execute.This is our true foundation and the premise that will carry us forward to the future.
Our Culture
The Adelman culture starts with respect for others. We are devoted to transparency, accountability and finding meaningful solutions together. We are passionate about doing what’s right and coming together to help each other achieve our best. This results in delivering people-first programs to our clients, powered by extraordinary service and innovative solutions.
If you share this same passion and commitment to service and innovation and would like to join a supportive, results-driven, and positive team, we would love to hear from you.
Position Overview
Work together with various wineries and experience an exciting, fast-paced career as a group program specialist. Adelman Travel is searching for an adaptable self-starter who is highly organized and an effective communicator to join our collaborative team environment. Use your established event management skills to help manage the design and logistics of various wine group programs for our luxury vacation travel division, Food & Wine Trails.
How You’ll Contribute to Our Mission
- Develop and manage all aspects of a portfolio of group programs including contracts, budgets, registration sites, event planning, client documents and reporting utilizing Excel, Cvent, Microsoft Planner and Publisher.
- Work closely with the client and develop a strong relationship by ensuring their needs are understood, goals are being met, programs are on track and all updates are communicated.
- Liaise with cruise line partners to monitor inventory, communicate event requests and finalize program details.
- Identify group needs and collaborate with the internal land tour department to share feedback and recommendations on the effectiveness of current and future offerings.
- Work closely with the booking department and effectively communicate group program specifications, updates, and waitlist procedures.
- Provide exceptional onsite and offsite destination support and management for wine groups and tours.
- Ensure a high-level of customer service by promptly responding to and resolving client questions and concerns as well as anticipating potential problems and immediately identifying solutions to avoid customer service issues.
What Makes You a Great Fit
- Five plus years’ experience in group or event planning, with an emphasis on international destinations.
- Excellent communication skills, with the ability to convey information in a manner can be easily understood by others; ability to write creative content is a plus.
- Strong interpersonal skills with the ability to effectively build relationships.
- Adaptable self-starter, who is organized and able to effectively prioritize and manage multiple projects in a fast-paced, deadline driven environment, with a focus on attention to detail.
- Aptitude and ability to learn and familiarize yourself with travel industry process and terminology as well as with new and ever-changing technology.
- Proficient with Microsoft Office products (Word, Excel, Planner, Publisher, and Outlook).
- Familiarity with Cvent is a plus.
- Ability to occasionally travel on an annual basis to select domestic and international destinations
Core schedule Monday - Friday; flexible start and end times, some evenings and weekends may be necessary.Originally posted on Himalayas