高级安全工程师 - 日语双语
Sr. Security Engineer -Japanese Bilingual
1. 职位名称
高级工程师，高级安全，专业服务部
2. 工作职责
分析潜在客户的需求、市场趋势和行业需求，利用现有的安全相关产品、技术和服 务，创建定制化服务和解决方案。
根据市场洞察、安全最佳实践和业务需求，为客户提供技术咨询、建议和指导。
通过协调供应商、分包商和内部团队，管理售前和售后技术项目，确保及时交付和成功完成。
对主要客户进行全面的安全评估，并设计定制化的安全系统和流程。
构建、维护和升级安全技术，如日志分析工具、端点安全和网络安全部署，以确保网络安全运行和安全的数据传输。
与销售和市场部门合作，计划、协调和实施新的网络安全产品和服务的销售。
解决IT系统中的复杂安全问题，包括服务器、网络和电话硬件/软件。为关键事件提供7x24小时值班支持（不按班次）。
通过及时解决技术安全问题，确保高客户满意度，管理和支持现有客户账户。
在项目执行、故障排除和日常运营中领导和指导初级工程师和团队成员。
保持系统安装、配置、故障排除操作和整体项目进展的详细记录。定期向项目经理和管理层提供更新。
进行产品研究并分析市场趋势。根据需要准备详细的提案、报价和相关文档。
通过研讨会、博客和外部出版物提高网络安全意识，提升我们的影响力和声誉。
有效规划客户参与，建立牢固的战略关系，帮助客户开发安全的IT基础设施。
能够适应不断变化的技术，提供符合客户需求的定制化IT安全解决方案。
需要具备以下领域的经验和技术知识：
必须是日语母语者，英语流利。
服务器和PC的安全软件和解决方案 安全工具如SASE、EDR和漏洞检测 管理服务提供商
查看英文原文
1. Title of Job
Senior Engineer, Advanced Security, Professional Services Department
2. Description of Responsibilities
Analyze potential clients' needs, market trends, and industry demands to create customized services and solutions using available security-related products, technologies, and services.
Provide technical consultation, recommendations, and guidance to clients based on market insights, security best practices, and business requirements.
Manage both pre-sales and post-sales technical projects by coordinating with vendors, subcontractors, and internal teams to ensure timely delivery and successful completion.
Conduct comprehensive security assessments for our primary customers and design tailored security systems and processes.
Build, maintain, and upgrade security technologies such as log analysis tools, endpoint security, and network security solutions to ensure safe network operations and secure data transmission.
Collaborate with the Sales & Marketing Departments to plan, coordinate, and implement the sales of new cybersecurity products and services.
Troubleshoot and resolve complex security issues across IT systems, including servers, networks, and telephony hardware/software. Provide 24/7 on-call support (not shift based) for critical incidents.
Manage and support existing customer accounts by resolving technical security issues promptly and ensuring high customer satisfaction.
Lead and mentor junior engineers and team members during project execution, troubleshooting, and daily operations.
Maintain thorough records of system installations, configurations, troubleshooting actions, and overall project progress. Provide regular updates to project leaders and management.
Conduct product research and analyze market trends. Prepare detailed proposals, quotations, and supporting documentation as needed.
Promote cybersecurity awareness through seminars, blogs, and external publications, enhancing our presence and reputation.
Scope customer engagements effectively and build strong, strategic relationships to support clients in developing secure IT infrastructures.
Must be adaptable to evolving technologies to deliver tailored IT security solutions that meet customer requirements.
Experience and knowledge in the following areas are required:
Must be native level in Japanese, fluent in English.
Security software and solutions for servers and PCs Security tools such as SASE, EDR, and vulnerability check Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) operations
Secure configuration standards (e.g., CIS Benchmarks) Microsoft, Citrix, VMware and other major software vendor's products.
Cisco, Fortinet, Palo Alto and other major network vendor's devices.
Operation and maintenance of Unix/Linux and Windows servers
Local and Wide Area Network technologies
Virtualization and storage technologies
3. Reporting
This position reports to the Manger or General Manager, Professional Services department. Others will be designated by President & CEO if necessary.
Originally posted on Himalayas