战略与运营项目经理
Program Manager, Strategy & Operations
我们正在寻找一名战略与运营项目经理，加入总统办公室。在此职位上，你将作为年度运营计划（AOP）和目标与关键成果（OKRs）的主导者，推动实现Aledade战略重点所需的规范执行和运营卓越。
作为战略型运营人员和内部顾问，你将与组织内的各个领导合作，将高层次愿景转化为可操作的结果。你将在战略与执行之间架起桥梁——促进跨职能协作，主动解决障碍，并确保我们的团队始终与最雄心勃勃的目标保持一致。
这是一个直接接触高层领导的独特机会，同时可以发展你的运营工具包。通过确保业务目标转化为成功结果，你将直接为Aledade赋能独立初级护理的使命做出贡献。
我们对地理位置有灵活性，理想的候选人应能够在美国内远程工作，或在贝塞斯达（Bethesda, MD）办公室工作。
主要职责：
绩效管理：
推动问责制：负责AOP目标和关键成果的全流程绩效管理，确保负责人能够被赋权并对其目标的达成负责。
维持运营节奏：作为AOP的核心，确保通过主动跟进、闭环反馈以及保持跨职能工作流按时进行，实现持续进展。
识别并缓解风险：早期发现系统性风险或OKR成功的障碍；与团队合作制定缓解策略，并向领导层汇报关键问题，以确保前进路径。
战略与年度规划：
主导规划周期：协调部门年度规划流程及中期（2H）调整，确保部门目标既具有挑战性又切实可行。
持续完善手册：不断优化和记录Aledade的AOP手册，将最佳实践编码化，使每次规划周期都比上一次更高效且可预测。
QBR准备：与部门运营负责人合作，准备高质量的材料和叙述内容用于季度业务回顾（QBR），确保用数据驱动的方式讲述进展与挑战。
跨职能协调与对齐：
利益相关者管理：建立深厚、基于信任的关系，覆盖所有关键利益相关者。
查看英文原文
We are seeking a Program Manager, Strategy & Operations to join the Office of the President. In this role, you will serve as the quarterback for our Annual Operating Plan (AOP) and Objectives and Key Results (OKRs), driving the disciplined execution and operational excellence required to meet Aledade’s strategic priorities.
As a strategic operator and internal consultant, you will partner with leaders across the organization to turn high-level vision into actionable outcomes. You will be instrumental in bridging the gap between strategy and execution—fostering cross-functional collaboration, proactively addressing roadblocks, and ensuring our teams remain aligned with our most ambitious goals.
This is a unique opportunity to gain direct exposure to senior leadership while developing your operational toolkit. By ensuring our business objectives are translated into successful results, you will contribute directly to Aledade’s mission of empowering independent primary care.
We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the US or be based from Bethesda, MD office.
Primary Duties:
Performance Management:
Drive Accountability: Own the end-to-end performance management of AOP Objectives and Key Results, ensuring owners are empowered and accountable for delivering on their targets.
Maintain Operational Tempo: Act as the heartbeat of the AOP, ensuring consistent progress through proactive follow-ups, closing feedback loops, and keeping cross-functional workstreams on schedule.
Surface & Mitigate Risk: Early-identify systemic risks or operational blockers to OKR success; partner with teams to develop mitigation strategies and escalate critical issues to leadership to ensure a path forward.
Strategic & Annual Planning:
Lead Planning Cycles: Facilitate the departmental annual planning process and mid-year (2H) adjustments, ensuring departmental goals remain ambitious yet realistic.
Continue to Build the Playbook: Continuously refine and document the AOP Playbook at Aledade, codifying best practices to make each planning cycle more efficient and predictable than the last.
QBR Preparation: Partner with department Ops Leads to prepare high-quality materials and narratives for Quarterly Business Reviews (QBRs), ensuring a data-driven story of progress and challenges.
Cross-Functional Orchestration & Alignment:
Stakeholder Management: Build deep, trust-based relationships across the organization to facilitate honest discussions regarding progress, resource gaps, and cross-departmental dependencies.
Early Alignment Integration: Act as the "glue" between departments, ensuring that initiatives have early and consistent alignment with Analytics, Field, and Product stakeholders.
Cross-Functional Bridge: Serve as the central point of contact to ensure that changes in one department’s roadmap are communicated and reconciled with the broader AOP.
Minimum Qualifications:
5+ years progressive experience in operations, strategy, program management or consulting
Bachelor’s degree or equivalent work experience
Preferred knowledge, skills, and/or abilities:
Master’s degree preferred
Proven ability to build strong relationships, influence without authority, and effectively collaborate with cross-functional teams, including senior leaders.
Demonstrated experience in managing projects, tracking performance, and driving execution in a complex environment.Ability to think critically, identify issues, and develop actionable strategic solutions.
Exceptional written and verbal communication skills, with the ability to clearly articulate complex information to diverse audiences and influence stakeholders.
Self-motivated, with a strong sense of ownership and accountability for outcomes.
Physical Requirements:
Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
Who We Are:
Aledade PBC, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade PBC, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade PBC, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.