发动机技术顾问
Engine Technical Advisor
关于JSSI
JSSI成立于1989年，总部位于芝加哥，是商业航空领域最大的独立小时成本维护计划提供商。JSSI为超过300种不同的飞机型号提供发动机、机身和辅助动力单元（APU）的全面保障，帮助业主和运营商稳定维护预算，最大化飞机可用性，并在整个所有权生命周期中保护资产价值。JSSI打造了一系列互补业务线，旨在简化商业航空的经济和技术复杂性；这些包括维修团队、Traxxall维护跟踪软件、零部件与发动机、Conklin飞机成本和性能数据，以及基于资产的融资解决方案。这些产品共同为业主、运营商和维修提供商提供集成工具，涵盖所有权和维护规划、执行及财务管理。通过计划和软件平台支持超过6500架飞机，JSSI利用其独特的独立性、无与伦比的规模和数据驱动的洞察力，为每位客户量身定制解决方案和支持模式，无论其飞机平台如何。JSSI由领先的机构投资者GTCR、Genstar Capital和Blackstone支持。了解更多请访问。
职位概述：
发动机技术顾问是客户的主要联系人，负责处理他们的需求，包括日常、小规模非计划事件和紧急事件（AOG）。发动机技术顾问利用产品线专家（PLS）协助客户处理需要支持的事件。
主要职责和任务：
· 安排初步的定期检查或重大非计划事件。
· 支持客户的紧急事件（AOG）。
· 通过定期联系建立并维护客户关系。
· 扩展并维护与区域服务中心、移动维修团队等的关系。
· 研究飞行日志和/或对新加入的客户或现有合同进行目视检查。
· 在AMS系统中审核和处理发票，满足技术服务中心管理设定的处理时间目标。
· 负责维护事件的分类，评估并确保每种情况得到适当的处理，包括：
· 从开始到结束处理事件，在必要时作为主要联络人，协助相关维修设施。
查看英文原文
About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at .
Position Summary:
The Engine Technical Advisor is the primary contact for Clients and will handle their needs on routine, minor unscheduled and AOG events. The Engine Technical Advisor manages customer events utilizing the Product Line Specialist (PLS) to assist them in supporting events for which they need assistance.
Essential Duties and Responsibilities:
- Set up preliminary scheduled inspections or major unscheduled events.
- Support a customer in AOG events
- Develops and maintains client relationships through periodic contact.
- Grow and maintain relationships with regional service facilities, mobile repair teams, etc.
- Research logbooks and/or conduct visual inspections for new enrollments or existing contracts.
- Review and process invoices in AMS, meeting turn time goals set forth by Technical Services Management.
- Responsible for maintenance event triage, assessing and ensuring each situation is handled appropriately by:
- Handling the event from start to finish with assistance, when necessary, as primary liaison support between relevant maintenance facilities, parts sourcing vendors, and the customer.
- Turning event over to the Product Line Specialist
- Must have a thorough understanding of the current contract, policies and procedures.
- Perform other responsibilities as assigned by Technical Services Management.
Desired Credentials:
- Airframe and Powerplant ratings (or its equivalent) REQUIRED.
- Bachelor’s degree in aviation Field preferred.
- 10 years’ experience with corporate turbine-powered business aircraft (not commercial) preferred.
- Fluency in reading, writing and effective communication.
- Excellent Microsoft Excel, Word, and PowerPoint skills.
- Strong interpersonal skills.
- Ability to read and write articulately and analytically.
- Clear understanding of relevant technical skills.
- Ability to multi-task and work well under pressure.
- Well organized.
- Have or be able to obtain passport and perform international travel.
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
For this role, the annual base pay generally ranges from $90,000 to $105,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
Originally posted on Himalayas