高级收入运营分析师
Senior Revenue Operations Analyst
工作授权与签证支持
Big Happy 目前不提供任何形式的签证赞助，包括现在或未来。只有目前有权在美国工作的候选人，且在现在或未来不需要雇主赞助的签证，才会被考虑此职位。
随着 Big Happy 进入下一阶段的增长，我们正在寻找一位注重细节、具备分析能力的高级收入运营分析师，加入我们的业务运营团队。在此职位中，你将成为销售、市场和管理层之间的纽带，负责我们的 CRM 数据完整性，构建关键公司和收入指标的报告，并通过干净、可操作的洞察推动销售计划前进。
这是一个绝佳的机会，适合那些热爱将杂乱的数据转化为清晰故事的人，喜欢跨职能合作，并希望深入了解一家快速发展的媒体/广告科技公司如何运行其收入引擎。此职位向高级业务运营经理汇报。主要职责
CRM 与数据管理
- 负责 CRM 的日常管理和维护，确保数据准确性、字段使用的一致性以及清晰的销售管道记录
- 在销售和市场系统中建立并执行数据治理标准
报告与分析
- 构建并维护关键收入指标（如销售管道、订单量、流失率、胜率、销售周期长度等）的仪表盘和报告
- 跟踪并报告公司级 KPI，向管理层展示趋势并标记风险或机会
- 进行临时分析，回答销售、市场或财务的战略业务问题
销售与市场运营支持
- 与销售领导合作，识别流程缺口并提出改进建议
- 监控销售渠道健康状况（线索数量、转化率、交易速度、胜率），帮助识别瓶颈
- 提供数据和分析以支持配额设定、区域设计、薪酬模型
- 在销售、市场、财务和管理层之间担任联络人，确保指标和定义的一致性
系统与流程
- 识别自动化手动报告流程和改进数据流程的机会
- 标准化定期报告（每周/每月/季度业务评审），确保团队间的一致性
技能、知识和专长
- 3-5 年收入运营、销售运营、业务运营或相关分析岗位的经验
- 具有实际操作经验
查看英文原文
Work Authorization & Visa SponsorshipBig Happy is not offering visa sponsorship of any kind at this time, either now or in the future. Only candidates who are currently authorized to work in the United States and will not require employer-sponsored visa sponsorship now or in the future will be considered for this position.
As Big Happy enters its next phase of growth, we're looking for a detail-oriented, analytical Sr. Revenue Operations Analyst to join our Business Operations team. In this role, you'll serve as the connective tissue between Sales, Marketing, and leadership, owning our CRM data integrity, building reporting on key company and revenue metrics, and helping drive sales initiatives forward with clean, actionable insights.
This is a great opportunity for someone who loves turning messy data into a clear story, thrives working cross-functionally, and wants hands-on exposure to how a fast-growing media/ad-tech company runs its revenue engine. This role reports to the Sr. Manager, Business Operations. Key Responsibilities
CRM & Data Management
- Own day-to-day administration and hygiene of the CRM, ensuring data accuracy, consistent field usage, and clean pipeline records
- Build and enforce data governance standards across Sales and Marketing systems
Reporting & Analytics
- Build and maintain dashboards and reports on key revenue metrics (pipeline, bookings, churn, win rates, sales cycle length, etc.)
- Track and report on company-wide KPIs, surfacing trends and flagging risks/opportunities to leadership
- Conduct ad hoc analysis to answer strategic business questions from Sales, Marketing, or Finance
Sales & Marketing Operations Support
- Partner with Sales leadership to identify process gaps and recommend improvements
- Monitor funnel health (lead volume, conversion rates, deal velocity, win rates) and help identify bottlenecks
- Provide data and analysis to support quota setting, territory design, comp modeling
- Act as a liaison between Sales, Marketing, Finance, and leadership to ensure aligned metrics and definitions
Systems & Process
- Identify opportunities to automate manual reporting processes and improve data workflows
- Standardize recurring reporting (weekly/monthly/quarterly business reviews) to ensure consistency across teams
Skills, Knowledge and Expertise
- 3-5 years of experience in revenue operations, sales operations, business operations, or a related analytical role
- Hands-on experience managing and maintaining a CRM platform (Boostr, Salesforce, HubSpot, or similar)
- Advanced Excel/Google Sheets skills; comfort building and maintaining dashboards (e.g., in Tableau, Looker, Power BI, or native CRM reporting tools)
- Advanced PowerPoint/Google Slides skills for executive ready presentations
- Solid analytical skills with the ability to translate raw data into clear, actionable insights for non-technical stakeholders
- Excellent attention to detail especially around data accuracy and consistency
- Strong communication skills and comfort presenting metrics/findings to senior stakeholders
- Ability to manage multiple reporting cadences and priorities in a fast-paced environment
Benefits
- Full-time position with a competitive base salary and bonus structure
- Access to benefits, including Healthcare, Dental, and Vision
- HSA/FSA matching program
- Participation in Big Happy’s stock program
- Paid Parental Leave
- Half Day Fridays (except Q4)
- Team Happy camaraderie—celebrating wins, learning from challenges, and fostering continuous career growth
- A workplace culture where you can be yourself, contribute meaningfully, and be valued for your impact
Compensation:
The total Compensation range for this role is $70,000-$103,500. This range is inclusive of base pay (70,000-90,000) + 15% semi-annual bonuses. Compensation will vary based on location and experience.
Location:
This opportunity is Remote for candidates in the United States, and Hybrid with 3 days in the office for those within commuting distance of our Chicago or NYC office.
Originally posted on Himalayas