战略客户经理
Strategic Account Manager
dv01正在提高全球最大的金融市场：结构性金融.16万亿美元以上的市场是赋予财务自由的日常活动的支柱，从巩固信用卡债务和再融资学生贷款到购买房屋并创办小企业。dv01的数据分析平台为信贷机构和华尔街投资者提供了对结构化产品的投资绩效和风险的无与伦比透明度。作为一个基于数据的公司，我们争取关键贷款数据，构建现代分析工具，使得负责任的贷款能够做出战略决策。简而言之，我们通过提供需要做出更智能的数据驱动决策所需的数据和工具来防止2008年的全球金融危机重复。使得所有人生活在一个更加安全的世界.400多个最大的金融机构使用 dv01为我们的覆盖超过7500万贷款包括抵押贷款，个人贷款，汽车，现在买后付计划，小企业和学生贷款。dv01继续扩大新市场的覆盖范围，每月增加贷款，并开发新的技术用于结构化产品宇宙。**你愿意：** - 拥有和领导一个战略业务簿，对账户健康，保留和扩张的全部责任符合 d01收入和产品目标 - 为客户制定并执行长期增长策略，确保对我们的产品和服务有所增加，同时推动其足迹，产品和收入逐步增长 - 作为信任顾问，建立在各级客户组织中关系，包括高级决策者 - 利用你的深入客户和产品知识影响产品战略，建议增强客户价值，同时支持我们的长期产品愿景和业务目标 - 作为客户与内部团队之间的战略桥梁，倡导高效产品和流程改进，同时保持强有力的反循环 - 使用客户使用数据和分析来确定采用趋势，扩张机会和风险，积极推动减缓和增长计划 - 与领导层合作发展客户策略并确保 dv01对其最具有战略性客户工作流动不可或缺 - 与金融合作，预测收入，应收账户和风险管理。
查看英文原文
dv01 is lifting the curtain on the largest financial market in the world: structured finance. The $16+ trillion market is the backbone of everyday activities that empower financial freedom, from consolidating credit card debt and refinancing student loans, to buying a home and starting a small business.
dv01’s data analytics platform brings unparalleled transparency into investment performance and risk for lenders and Wall Street investors in structured products. As a data-first company, we wrangle critical loan data and build modern analytical tools that enable strategic decision-making for responsible lending. In a nutshell, we're helping prevent a repeat of the 2008 global financial crisis by offering the data and tools required to make smarter data-driven decisions resulting in a safer world for all of us.
More than 400 of the largest financial institutions use dv01 for our coverage of over 75 million loans spanning mortgages, personal loans, auto, buy-now-pay-later programs, small business, and student loans. dv01 continues to expand coverage of new markets, adding loans monthly, and developing new technologies for the structured products universe.
**YOU Will:**
- Own and lead a strategic book of business, with full accountability for account health, retention, and expansion aligned to dv01’s revenue and product objectives
- Develop and execute long-term growth strategies for your clients that ensures increased dependency on our products and services along with driving incremental growth across footprint, products and revenue
- Serve as a trusted advisor to clients, building relationships across all levels of client organizations, including senior decision-makers
- Leverage your deep client and product knowledge to influence product strategy, suggesting enhancements that maximize client value while supporting our long-term product vision and business goals
- Act as a strategic bridge between clients and internal teams, advocating for high-impact product and process improvements while maintaining a strong feedback loop
- Use client usage data and analytics to identify adoption trends, expansion opportunities, and risk, proactively driving mitigation and growth plans
- Partnering with leadership to evolve client strategy and ensure dv01 remains indispensable to its most strategic clients’ workflows
- Collaborate with Finance on revenue forecasting, accounts receivable, and risk management
- Represent dv01 at industry conferences and events, strengthening executive relationships and market presence
- Provide mentorship and thought leadership across the organization, influencing best practices without direct people management
**YOU Have:**
- **7+ years of progressive account management or client leadership experience**, with a demonstrated record of driving net revenue retention, expansion, and long-term client value across a portfolio
- Experience in ABS/Structured Products Finance, Lending, Capital Markets, FinTech, or closely related financial services sectors
- Executive-level relationship and communication skills, with the ability to influence, present to, and partner with senior stakeholders internally and externally
- Strong strategic and analytical orientation, with the ability to synthesize client, usage, and market data into actionable account and growth strategies
- High organizational rigor and attention to detail, enabling effective territory book of business management in a complex, multi-stakeholder environment
- Strong technical aptitude, with the ability to quickly master and articulate complex FinTech SaaS products and workflows
- Calm, resilient, and adaptable, able to operate effectively in a fast-paced environment with competing priorities and executive-level demands
- Entrepreneurial mindset, comfortable building, evolving, and scaling processes in a growth-stage environment
- Rapid learner with strong problem-solving instincts, able to think critically, adapt quickly, and self-direct learning as needed
**Success Metrics:**
- Net revenue retention and multi-year contract growth
- Expansion pipeline generation and conversion
- Client executive engagement and referenceability
- Influence on product direction and internal best practices
**BENEFITS & PERKS**:
- **Hybrid Work Environment:** 3 days a week in office required based on your line of business and location
- **A Culture of Learning & Mobility:** Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
- **Investing in Your Future:** Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
- **Promoting Health & Wellbeing:** Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
- **Supportive Parenting Policies:** Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
- **Inclusive Work Environment**: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
- **Dedication to Giving Back:** Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
In good faith, our salary range for this role is $140,000-$150,000 but are not tied to it. Final offer amount will be at the company’s sole discretion and determined by multiple factors, including years and depth of experience, expertise, and other business considerations. Our community is fueled by diverse people who welcome differing points of view and the opportunity to learn from each other. Our team is passionate about building a product people love and a culture where everyone can innovate and thrive.
dv01 is an equal opportunity employer and all qualified applicants and employees will receive consideration for employment opportunities without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, age, national origin or ancestry, citizenship, veteran status, membership in the uniformed services, disability, genetic information or any other basis protected by applicable law.