Growth Enrollment Specialist - The Philippines
卡达医疗公司正在建设世界上第一个以患者为中心的虚拟心脏诊所。我们开始了心脏康复，因为只有10%的合格美国人参加，导致患者出现并发症和美国卫生系统至少190亿美元的成本。我们的领先的心脏康复诊所允许病人从家完成有吸引力的，同情的，挽救生命的护理。我们现在与一些美国最大的，排名最好的医院和最具创新性的保险公司合作。我们很幸运能够得到业界的一些最佳投资者支持，他们还支持 Livongo,Mammoth Biosciences 和 Ro 等公司。卡达是一支医生，数学家，重复创业者和工程师团队。我们的共同信念是，技术和数据在道德和同情地应用时可以改变个人生活并根本上改变最根深蒂固的行业。卡达是由哈利和安德鲁 (Harry and Andrew) 的两位华顿大学朋友创立的，他们有家族病史和心脏康复工作经验。你是谁？你受到快速发展的初创公司的工作前景激励。你对细节感到兴奋，但能够将它们联系回更大的公司目标。你热衷于让他人更好地，更有效地完成工作。你在此情况下扩大了对改变生活的治疗方法的机会。如果你最具特点是所有其他特性，那就是拥有者权。当过程不正常时，你个人很难理解，并且尽一切努力防止这种情况发生。你是一个伟大的合作伙伴和沟通者，有经验管理团队以及跨团队开展关键倡议。你能够在同行时间的1/3个中完成任务并实现进程。作为我们的增长注册专家，你将拥有和改进流程来推动我们道营销功能的最高层面的增长，并担任我们计划加入感兴趣的人员的内部销售代表。你将成为我们小团队的一个关键成员，与领导团队成员合作，使卡达健康的增长成为其他公司的典范。我们正在寻找一个热衷于销售的人，很高兴跳跃并产生影响力。这个角色将与我们的临床，营销和工程团队一起跨职能工作，以确保患者与我们有愉快的体验，以及
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About Carda
Carda Health is building the world’s first patient-centered virtual heart clinic. We started with cardiac rehab because only 10% of qualifying Americans attend, resulting in complications for patients and at least $190B in costs to the US health system. Our leading heart rehab clinic allows patients to complete engaging, compassionate, and life-saving care from home. We now work with some of America’s largest and top-ranked hospitals and most innovative insurers. We are fortunate to be backed by some of the best investors in the business who have also backed the likes of Livongo, Mammoth Biosciences, and Ro to name a few.
Carda is a team of clinicians, mathematicians, repeat entrepreneurs, and engineers. And one recovering financier. Our united belief is that technology and data, when applied ethically and compassionately, can transform individuals’ lives and fundamentally change even the most entrenched industries. Carda was founded by Harry and Andrew, two friends from Wharton who share a family history of heart disease and personal experience with cardiac rehab.
Who are you?
You are motivated by the prospect of working at a fast-growing start-up. You are excited about the details but able to connect them back to bigger company goals. You are passionate about enabling others to do their jobs better and more efficiently — in this case expanding access to life-changing therapies. If you exhibit one characteristic above all others it is that of ownership. It personally bothers you when processes don’t work and you do everything in your power to prevent this from happening. You are a great collaborator and communicator who has experience both managing teams and working across teams to implement key initiatives. You are able to complete tasks and implement processes in ⅓ of the time of a peer.
What will you do?
As our Growth Enrollment Specialist, you will own and improve processes to drive growth across our top of funnel marketing function, and serve as our inside sales representative for those interested in joining our program. You will be a crucial member of our small team working collaboratively with members of our leadership team to make Carda Health’s growth a model for other companies. We are looking for someone who is passionate about sales and excited to jump in and make an impact. This role will work cross-functionally with our clinical, marketing, and engineering teams to ensure patients have a delightful experience with us and thereby helping Carda transform patient lives!
In a little more detail:
Driving growth including:
- Serve as the first point of contact for patients who come to us by way of referral or website.
- Handle questioning and feedback from all consumers who are interested in enrolling
- Convert patients by enrolling them in our program
- Navigate financial and subscription plan conversations with patients
- Ensuring a smooth scalable patient enrollment process
- Insurance enrollment and credentialing
- Handling inbound non-clinical support and enrollment inquiries
- Work with Carda’s clinical staff and staff at referring physician offices to improve operational processes
- Leverage technology & internal teams to answer patient questions accurately and resolve challenges thoroughly
- Work closely with our product and marketing team to define clinical workflow priorities and determine the most high impact product changes
- Execute on other strategically important projects, such as care package fulfillment and marketing funnel enhancements to ensure we delight our patients and customers
What we look for:
- 2+ years of experience in a inside sales B2C role with a track record of owning and scaling company processes
- Strong attention to detail
- Ability to work in a fast paced environment with little direction
- Highly collaborative and excellent written and oral communication skills. It is imperative you are able to clearly and effectively interact with members of our team in a remote environment
- Inherent growth mindset: you are always focused on improving faster and getting the team to do the same
- Ability to track and report on a key metric or several key metrics that define your success
Nice to haves:
- Health-tech experience
- Medical office administration experience
- Experience and desire to work remotely (our whole team is remote)
- Prior experience using technology tools including GSuite, ZenDesk, Slack
Originally posted on Himalayas