Remote Phone Scheduler
关于角色 我们正在寻找一个高度组织，可靠和详细的远程电话安排器来协调全国范围内的现场技术人员网络的服务约会。在这个高量级的职位中，你将跨越直播接入通话，数字发送日历和内部通信道进行多任务，同时为客户和技术人员提供快速，专业的服务。工作标题：远程电机计划器位置：远程 （从家工作）薪酬：$15.00 /小时 时间表：全职，40小时/周 （8小时固定班分配在7:30 AM 之间 5:30 PM 中央时间）主要责任 · 快乐有效地响应大量的接入电话和程序安排请求 · 全国向客户传达约会确认，预装说明和更新信息 ·通过评估现场日历可用性直接与多个时区的技术人员协调 · 在同时系统中进行多项任务 （电话队列，聊天和文档）来解决时间表冲突；· 高中文凭或相等级 · 经验丰富的组织技能和在快速环境中有效地多任务的能力 · 高度可靠性和严格遵守固定，不灵活的日常工作时间表 · 专业电话礼仪和口头沟通技巧 · 技术能力：谷歌 （图片，日历，共享驱动）,电子邮件和在线聊天平台 · 云端电话和 CRM 系统的经验 （RingCentral 和 Zoho 优先）· 前期安排，发送或呼叫中心经验优先远程办公室和环境要求 · 专用，安静和私人专用的工作空间在所有工作时间都免于背景噪音，中断或音频干扰 · 可靠的高速有线互联网连接 （15 Mbps 下载 / 5 Mbps 上传最小；卫星或公共 Wi-Fi 不允许）·可靠的 PC 或 Mac 满足现代安全和操作系统标准安排 & 出席政策 这是一个结构化，固定转班位置。在同步团队运营内。小时被分配在7:30 AM 5:30 PM CT 运行窗口内并保持固定。灵活的规划，自动调节
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About the Role
We are seeking a highly organized, reliable, and detail-oriented Remote Phone Scheduler to coordinate service appointments for a nationwide network of field technicians. In this high-volume role, you will multi-task across live incoming calls, digital dispatch calendars, and internal communication channels while delivering prompt, professional service to customers and technicians alike.
Job Title: Remote Phone Scheduler
Location: Remote (Work From Home)
Compensation: $15.00 / hour
Schedule: Full-Time, 40 hours/week (8-hour fixed shift assigned between 7:30 AM – 5:30 PM Central Time)
Key Responsibilities
- Answer high-volume inbound phone calls and process scheduling requests cheerfully and efficiently
- Communicate appointment confirmations, pre-installation instructions, and updates to customers nationwide
- Coordinate directly with field technicians across multiple time zones by evaluating live calendar availability
- Multi-task across concurrent systems (phone queues, chat, and documentation) to resolve scheduling conflicts in real time
- Notate appointment adjustments, scope changes, and dispatch records accurately and immediately
- Collaborate with team schedulers and quality control agents on daily problem-solving
Requirements
Required Qualifications & Competencies
- High school diploma or equivalent
- Proven organizational skills and the ability to multi-task effectively in a fast-paced environment
- High dependability and strict adherence to a fixed, non-flexible daily work schedule
- Professional telephone etiquette and verbal communication skills
- Technical proficiency: Google (Maps, Calendar, Shared Drive), email, and online chat platforms
- Experience with cloud telephony and CRM systems (RingCentral and Zoho preferred)
- Prior scheduling, dispatch, or call center experience preferred
Remote Office & Environmental Requirements
- Dedicated, quiet, and private dedicated workspace free from background noise, interruptions, or audio interference during all working hours
- Reliable, high-speed wired internet connection (15 Mbps download / 5 Mbps upload minimum; satellite or public Wi-Fi not permitted)
- Reliable PC or Mac meeting modern security and operating system standards
Schedule & Attendance Policy
This is a structured, fixed-shift position within a synchronized team operation. Hours are assigned upon hire within the 7:30 AM – 5:30 PM CT operational window and remain fixed. Flexible scheduling, self-directed shift swapping, and working outside designated hours are not accommodated. Regular, punctual attendance during all scheduled shift hours is an essential function of this role.
Originally posted on Himalayas