西班牙语翻译项目协调员
Translation Program Coordinator - Spanish
职位概述
本段落概括了该职位的总体性质、级别和目的。翻译项目协调员负责开发、协调和管理翻译服务，以及对翻译服务的员工、实习生和志愿者进行培训和评估。为斯坦福医疗保健服务及其他合作机构的员工、患者和家属提供医学及一般口译/笔译服务。确保翻译流程按照部门指南执行。
主要职责
列出的主要职责是该职位分类中典型的工作内容。它们并非旨在包含或被解释为所有职责、任务和责任的完整清单。员工可能还需执行其他指派的任务。
员工必须遵守所有联合委员会的要求，包括但不限于对文化多样性的敏感性、患者护理、患者权利和伦理对待、物理环境的安全与保障、应急管理、团队合作、尊重他人、参与持续教育和培训、沟通并遵守安全和质量计划、维持符合国家患者安全目标的合规性，以及执照和健康筛查。
必须根据医院的政策和程序履行所有职责和责任，包括其服务标准和行为准则。
- 为所有全职和兼职翻译员工及实习生进行翻译能力测试。
* 协调所有翻译任务的流程，包括分配翻译任务并确保所有任务成功完成。
* 为实习生开发语言/翻译课程。
* 制定政策、财务规划和翻译项目的组织工作。
* 校对所有翻译内容，并向翻译团队提供反馈，包括监督译员的表现并提供反馈。
* 确保翻译流程按照部门指南执行。
* 处理来自外部客户（包括其他医院、制药公司和外部机构）的翻译请求。
* 沟通并管理流程、付款和交付时间表。
* 与外部承包商协调某些语言的翻译工作，并与承包商和供应商建立工作关系。
* 负责开票、计费和催收工作。
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JOB SUMMARY
This paragraph summarizes the general nature, level and purpose of the job.
The Translation Program Coordinator is responsible for developing, coordinating and managing translation services, for training and assessment of staff, interns and volunteers for translation services. Conducts medical and general interpreting/translating for staff, patients, and families for Stanford Health Services and other contracting institutions. Ensures translation process is followed according to department guidelines.
ESSENTIAL FUNCTIONS
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.
- Conducts translating proficiency testing for all full and part-time interpreter employees and interns.
* Coordinates workflow of all translation assignments, including delegating translation assignments and ensuring successful completion of all assigned projects.
* Develops language/translation courses for interns.
* Develops policies, financial planning and organization of the translation program.
* Edits all translations providing feedback to the translation team including monitoring the translators' performance and providing feedback.
* Ensures translation process is followed according to department guidelines.
* Handles requests for translations from external customers including other hospitals, pharmaceutical companies and outside institutions.
* Communicates and manages the procedure, payment, and delivery timeframe.
* Coordinates with outside contractors for certain languages and establishes working relationships with contractors and vendors.
* Responsible for invoicing, billing and collection upon delivery of final product for external customers.
* Handles requests for translations from the hospital units and clinics and assigns work orders to in house translators.
* Must possess high verbal and written skills in both English and the appropriate language.
* Organizes educational translation meetings and prepares presentations on translation topics such as grammar, punctuation, medical terminology, etc) in staff meetings.
* Performs all functions listed under the job description for interpreter/translator.
* Responsible for Translation quality including edits to all Spanish translations including format, grammar, syntax, usage, spelling, etc.
* Reviews delivery of assignments of electronic files and ensures fonts are legible (Asian, Arabic, Russian languages).
MINIMUM QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: Bachelors degree in translation and interpretation from an accredited college or university.
Experience: Three (3) years of progressively responsible and directly related work experience.
Licensure/Certification: ATA (American Translator's Association) certification. ATA certification may be waived with a Master's degree in translation and interpretation.
KNOWLEDGE
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education or licensure/certification.
- Ability to adjust communications to fit the needs and level of understanding of the receiver.
* Ability to establish and maintain excellent client relationships, exhibit exemplary interpersonal skills and exercise sound judgment and professionalism in business and personnel matters.
* Ability to maintain confidentiality of sensitive information.
* Ability to remain calm under pressure and apply sound judgment Ability to solve problems and identify solutions.
* Ability to work well with individuals at all levels of the organization.
* Knowledge of cultural and perceptual factors that may affect patient treatment and communication Knowledge of Medical Terminology.
PHYSICAL REQUIREMENTS
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Pay Range
Compensation is based on the level and requirements of the role.
Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.
Typically, new team members join at the minimum to mid salary range.
Minimum to Midpoint Range (Hourly): $44.59 to $50.04
Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
Job ID: LP_011096-2240
Originally posted on Himalayas