合作伙伴关系经理I

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The Partnerships Manager I is a key participant in the Channel Sales department responsible for acting as a liaison and managing the flow of small business applicants from our ISO partners to grow Kapitus’ most important business partnerships. They will oversee all relationship management with their ISO partners and their book, strategize growth opportunities, and prospect for new accounts. They will also assist their Account Manager in the day-to-day deal flow, communicate daily with all partners in their sales pipeline, ensure they're followed up on and adjusted based on the need of the customer, and work through the entire sales process with partners until funding. Encompassing the full spectrum of relationship and account management.

What you will do:

• Manage partnership and all relationship matters from a higher level that includes partner onboarding and prospecting, strategize and implement new methods to grow accounts, and resolve reoccurring issues

• Converse effectively and efficiently with ISOs by maintaining an open line of communication while generating new business through pro-active targeted outbound calling and email

• Oversee negotiation, presentation, and business development while adhering to business compliance, credit, and legal policies / procedures at all times

• Maintain a strong awareness on key industry trends and become a subject matter expert when engaging with partners

• Create and execute a development plan for our partners through training, cadenced visits, and growth ideas

• Heavily utilize Tableau reports to assist ISOs in their own marketing campaigns and expected conversions

• Strategize and implement new methods to grow accounts and resolve reoccurring issues/escalations

• Recruit/build new relationships through phone calls, trade shows, emails and networking

• Seek out new initiatives to re-engage with inactive ISOs prior to account termination

• Develop and execute new opportunities to drive ISO and strategic partnership growth

• Provide partner coverage when any team member is out of office or on partner visits

• Understand the full application-to-fund life cycle, product, and our processes

• Use Salesforce and Platform to track activities and manage contacts

• Provide weekly commission, pipeline and analysis reports to ISOs

• Visit top 15 accounts one to two times per year

• Attend industry related conferences two to three times per year

• Responsible for pipeline engagement and any syndication deals

• Manage Credit Committee exceptions when available

• Compile/share competitive offers and intel from ISOs

• Other tasks as required by management

Individual and Team Development Responsibilities:

• Inspire and create a motivating environment through coaching, mentoring, and enablement

• Provide opportunities to participate in both formal and informal developmental activities

• Working with senior leaders and department head, set expectations for all team members and hold employees accountable for results

• Lead hiring, performance management, compensation, and evaluation of team members

• Collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs

What we are looking for:

• Bachelor’s degree and/or comparable experience preferred

• 3+ years of B2B sales experience, ideally in Payment Processing, Financial Services, and/or Consultative Sales with a history of success

• Excellent verbal, written, and interpersonal communication skills

• Excellent analytical, presentation, and phone skills

• Experience with contract/partnership negotiations is a plus

• Proven success in meeting and exceeding sales goals

• Communicate decisions effectively in both verbal and written communication

• Team player with a strong sense of accountability

• Experience achieving metric and quality performance

• Self-starter with ability to multi-task in a fast-paced environment.

• Excellent negotiation and business development skills.

• Extensive industry knowledge on pricing, equipment, and/or gateways.

• Efficient planning, organization and time management skills.

• Goal oriented leader with a proactive approach in developing relationships with merchants and ISO partners.

• Proficient in Microsoft Excel, Word, PowerPoint and Outlook and CRM.

• Smart, hard-working individual who wants to be an integral part of an enterprise sales team

• Effective at communicating clearly

• Experience with administrative tasks

• Strong professionalism and adaptability

Kapitus Total Rewards Package Includes:

• Competitive Base Salary of $115,000. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience

• Incentive Commission Compensation Plan –earned monthly

• Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life.

• Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses.

• Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being.

• 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.

• Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.

• Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones.

• Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work.

• LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:

• Pet and car insurance discounts.

• Financial services such as LegalShield.

• Relaxation and stress management tools.

• Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life.

• Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy.

• Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities.

• Paid Time Off and Sick Time.

• Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary.

About Kapitus:

Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth.

Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner’s story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity.

Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.