解决方案工程师,高等教育 (美国申请人)
Solutions Engineer, Higher Education (US based applicants)
D2L是一家致力于现代化教育并打造未来工作方式的云公司。传统的教学和学习模式正处于历史上最大的变革之中,而D2L正是这场根本性转变的核心。
新的教学和学习模式能够提供个性化的、以学生为中心的体验,为所有年龄段的学习者在学校、校园和企业中带来更好的留存率、参与度、满意度和成果。
D2L正在通过提供下一代学习环境和解决方案来改变世界的学习方式,激发学习者的兴趣和灵感。最重要的是,D2L为客户提供了易于使用、灵活且智能的平台。没有其他公司能提供像D2L这样强大且创新的解决方案。
D2L在过去25年里一直专注于一个使命,并将在未来继续致力于这一使命:改变世界的学习方式——通过这样做,我们将帮助全球提升人类潜能。
我们收到的每一份申请都会由我们的招聘团队成员亲自审核——是的,真的有人会查看你的简历!虽然我们在内部使用AI工具来简化会议记录、摘要和行政工作等任务,但这些工具不会对简历进行排名,也不会做出招聘决策或影响候选人评估。
关于这个职位:
作为D2L解决方案工程师,你每天都会帮助周围的人充分利用D2L的产品和服务。与企业销售团队合作,你会通过了解客户的独特需求,提出D2L的产品和服务作为满足这些需求的解决方案。你对教学和学习的热情使人们愿意向你敞开心扉,你在学习技术方面的专业知识以及如何利用D2L平台完成几乎任何事情的能力,使你成为值得信赖的顾问。你热衷于与从企业学习者和教学设计师到首席信息官或首席执行官的每个人交流,你的演示和展示常常引发惊叹,甚至赢得掌声。
你将如何产生影响:
- 成为Brightspace平台的实践专家。你不仅需要理论知识,还需要动手尝试并确保它们在实际中有效运行。你需要富有创造力,有时需要反复尝试和调整解决方案,直到找到合适的方案。
- 通过成为D2L产品和服务的专家来支持销售流程,包括功能、使用场景、实施方法等,以便更好地向客户展示价值。
查看英文原文
D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.
About this Role:
As a D2L Solutions Engineer, you'll spend every day helping those around you get the most out of D2L products and services. Working alongside the Corporate Sales team, you'll help D2L prospects and clients by learning abouttheir unique needs and proposing D2L products and services as the solution to meet those needs. Your passion for teaching and learning makes people want to open up to you, and your expertise in learning technology and how to accomplishnearly anything using the D2L platform makes you a trusted advisor. You're excited to speak to everyone from corporate learners and instructional designers, to a CIO or CEO, and your demos and presentations provoke gasps of amazement, if not outright applause.
How You'll Make an Impact:
- Become a hands-on expert in the Brightspace platform. You won’t just need theoretical knowledge of how things work, but you will be expected to try things out and make sure they work in practice. You will need to get creative and sometimes approach and re-approach a solution until you find the right fit.
- Support the sales process by becoming an expert in D2L products and services, including functionality, usage, architecture, and deployment.
- Prepare and present persuasive and expertly tailored product demonstrations before a wide variety of audiences and under challenging circumstances. Audiences could be new or seasoned users, executives at a conference table, university faculty in a lecture theatre or HR and L&D professionals piled into stadium seating. Needs could be vague or extremely unique, and timelines to prepare can vary.
- Build compelling, value-oriented presentations while partnering with your sales team to prep for such presentations.
- Conduct needs analysis sessions with prospects to understand their infrastructure, needs and potential customizations they may require.
- Provide feedback to product management teams regarding use cases and trends in the field.
- Create technical documentation and materials as required for your prospects.
- Be the conduit through which internal SMEs are contacted and engaged in sales opportunities.
- Attend sales presentations, meetings, and conferences as required (travel 25-50%), and be willing to work various hours across North America from PST to EST.
- Engaging in proposal writing - review requirements, identifyoptimal product mix, address gaps and assessing competitive alignment, and culminating in the creation of clear, concise responses.
What You'll Bring to the Role:
- 3+ years' experience as a Brightspace user either as an administrator or an instructor having used the platform extensively.
- Experience in a higher education institution in an edtech role will be advantageous.
- Comfort with other learning management systems and other learning platforms that might integrate with the LMS.
- Have a deep interest in education and educational technology including familiarity with technology ecosystem and the LMS.
- Must be very comfortable with presenting complex education and technology concepts to a variety of stakeholders.
- Be highly engaging in person and virtually.
- Must have excellent writing and comprehension skills.
- Be able to work remotely in a professional manner.
- Attend sales presentations, meetings, and conferences as required (travel 25-50%), and be willing to work various hours across North America from PST to EST.
- Experience meeting multiple objectives in an entrepreneurial environment with minimal supervision.
This posting is for US-based applicants. if you are located in Canada, please apply through this posting.
This position is to fill an existing vacancy
The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.
Base Salary Range
$85,000—$110,000 USD
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
- 2 Paid Days off for Catch the Wave related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.
Originally posted on Himalayas