负责人QA分析师 / 支持（业务分析 + QA）
Lead QA Analyst / Support (BA + QA)
所需技能与资格：
"在物流、包裹、运输、海关或经纪相关环境中有系统实施的QA活动领导经验。
对墨西哥经纪业务操作、海关流程、包裹清关流程、监管要求和运营依赖关系有深入了解。
有作为业务用户、技术团队、供应商和项目利益相关者之间联络人的工作经验。
能够将业务需求转化为功能规范、测试场景和验证标准。
有协调QA团队、分配测试活动、审查测试证据并跟进缺陷解决的经验。
熟悉QA方法论、缺陷管理、测试用例设计、UAT支持、回归测试和发布验证。
有使用项目跟踪、QA或缺陷管理工具（如Jira、Azure DevOps、ServiceNow、HP ALM或类似工具）的经验。
具备良好的沟通能力、利益相关者管理能力、文档编写能力和跟进能力。
能够在实施环境中管理多个优先级、依赖关系、风险和升级事项。
英语和西班牙语沟通能力优先，特别是在与供应商、业务和技术方协调时。"
职责：
"领导墨西哥SLAMNET-Parcel部署的QA和实施支持活动，确保业务需求、技术实现、供应商交付物和运营准备之间的对齐。
作为SLAMNET供应商、客户技术团队、经纪业务利益相关者和QA资源的主要协调点。
在整个实施生命周期中跟踪实施进度、待办事项、缺陷、功能缺口、依赖关系、风险和所需决策。
将经纪业务需求和运营要求转化为供应商和技术团队的明确功能和技术需求。
审查、优先处理并协调实施阶段墨西哥经纪业务所需的变更请求或增强功能。
为SLAMNET-Parcel功能定义并协调QA测试计划、测试场景、验收标准、缺陷跟踪和验证活动。
将测试活动委派给QA工程师，确保正确执行、文档记录、证据收集以及缺陷或问题的及时跟进。
验证已交付的功能是否符合批准的要求，然后再继续推进。
查看英文原文
Required Skills & Qualifications:
"Proven experience leading QA activities for system implementations, preferably in logistics, parcel, transportation, customs, or Brokerage-related environments.
Strong understanding of Mexico Brokerage operations, customs processes, parcel clearance flows, regulatory requirements, and operational dependencies.
Experience working as a liaison between business users, technical teams, vendors, and project stakeholders.
Strong ability to translate business requirements into functional specifications, test scenarios, and validation criteria.
Experience coordinating QA teams, assigning testing activities, reviewing test evidence, and following up on defect resolution.
Strong knowledge of QA methodologies, defect management, test case design, UAT support, regression testing, and release validation.
Experience using project tracking, QA, or defect management tools such as Jira, Azure DevOps, ServiceNow, HP ALM, or similar.
Strong communication, stakeholder management, documentation, and follow-up skills.
Ability to manage multiple priorities, dependencies, risks, and escalations in an implementation environment.
English and Spanish communication skills preferred, especially for vendor, business, and technical coordination."
Responsibilities:
"Lead the QA and implementation support activities for the SLAMNET-Parcel rollout in Mexico, ensuring alignment between business requirements, technical implementation, vendor deliverables, and operational readiness.
Act as the main coordination point between the SLAMNET vendor, the client technical team, Brokerage business stakeholders, and QA resources.
Track implementation progress, open items, defects, functional gaps, dependencies, risks, and required decisions throughout the implementation lifecycle.
Translate Brokerage business needs and operational requirements into clear functional and technical requirements for the vendor and technical teams.
Review, prioritize, and coordinate change requests or enhancements required by the Mexico Brokerage operation during the implementation phase.
Define and coordinate QA test plans, test scenarios, acceptance criteria, defect tracking, and validation activities for SLAMNET-Parcel functionalities.
Delegate testing activities to QA Engineers, ensuring proper execution, documentation, evidence collection, and timely follow-up of defects or issues.
Validate that delivered functionality meets approved requirements before moving forward with business validation, UAT, release readiness, or production deployment.
Support issue triage by analyzing defects, identifying business impact, coordinating with vendor/technical teams, and ensuring proper resolution.
Provide regular status updates to project stakeholders, highlighting progress, blockers, risks, defects, and required escalations.
Support go-live readiness activities, including final validation, defect closure, business sign-off support, and post-go-live stabilization.
Ensure QA documentation, test evidence, defect logs, requirement traceability, and implementation tracking artifacts are properly maintained."
Knowledge in Brokerage for Logistics projects (6 months - 1 year)
Remote
Advanced english
Only Mexico
Originally posted on Himalayas