患者账户经理 - 医学部 - 业务办公室
Manager, Patient Accounts - Department of Medicine - Business Office
## **地点**
远程，美国
## **计划工时**
40
## **职位概述**
该职位负责部门的账户发布和/或应收款及收款活动，以最大化服务收入。提供账户报销和/或应收款活动的报告，收入预算预测，并为患者账户办公室实施服务导向。
## **职位描述**
**主要职责与责任：**
- 设计并维护账户管理、数据录入、收款和应收账款（A/R）一般运营的系统。
- 制定收入预测和获取收入的长期计划。
- 向业务经理提供月度收入、成本中心和临时报告。
- 保持适合员工成长和发展的环境和培训机会。
- 监督办公室人员配置，确保适当的人员配置水平。
- 为助理经理提供管理指导，以实现月度/年度目标。
- 维护和更新主费用表。
- 在业务经理的指导下，准备并监控患者账户年度收支预算。
- 在必要时作为第三方付款人、供应商、医疗中心人员、患者及其家属之间的联络人处理问题情况。
- 协助制定应收款收费和收款政策。
- 协助与第三方付款人进行合同谈判。
- 协助主管招聘所需人员。
**工作条件：**
工作地点/工作条件：
- 正常的办公环境。
体力要求：
- 通常坐在桌子或桌子旁。
- 重复的手腕、手或手指动作（电脑打字）。
设备：
- 办公设备。
以上陈述旨在描述分配到此职位的人所执行的一般性质和水平的工作。它们不旨在被解释为该职位人员所执行的所有工作职责的详尽列表。管理层保留随时修订或修改职责的权利。
## **所需资格**
**教育：**
学士学位或教育和/或经验的组合可替代最低教育要求。
**认证/专业执照：**
此职位不要求特定的认证/专业执照。
**工作经验：**
监督经验（5年）
**技能：**
不适用
**驾照：**
此职位不需要驾照。
## **关于这份工作的更多信息**
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## **Location**
Remote, US
## **Scheduled Hours**
40
## **Position Summary**
Position manages account posting and/or receivable and collection activities of department to maximize income from services rendered. Provides reporting on accounts reimbursement and/or A/R activity, income budget forecasting and implements service orientation for patient accounts office.
## **Job Description**
**Primary Duties & Responsibilities:**
- Develops and maintains systems for account management, data entry, collections and general operations of Accounts Receivable (A/R).
- Develops income projections and long range plans for obtaining them.
- Provides monthly income, cost center and ad hoc reporting to Business Manager.
- Maintains environment and training opportunity compatible with growth and development of staff.
- Oversees office staffing, ensuring appropriate staffing levels.
- Provides managerial guidance to assistant managers to meet monthly/annual goals.
- Maintains and updates master fee schedule.
- Prepares and monitors patient accounts annual income and expense budget under direction of Business Manager.
- Serves as liaison to third party payers, vendors, medical center personnel, patients and/or their families in problem situations when necessary.
- Assists with the development of A/R charge and collection policies.
- Assists with contract negotiations with third-party payers.
- Assists supervisors in recruiting personnel needed.
**Working Conditions:**
Job Location/Working Conditions:
- Normal office environment.
Physical Effort:
- Typically sitting at desk or table.
- Repetitive wrist, hand or finger movement (PC Typing).
Equipment:
- Office equipment.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
## **Required Qualifications**
**Education:**
Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
**Certifications** **/Professional Licenses** **:**
No specific certification/professional license is required for this position.
**Work Experience:**
Supervisory (5 Years)
**Skills:**
Not Applicable
**Driver's License:**
A driver's license is not required for this position.
## **More About This Job**
WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.
## **Preferred Qualifications**
**Education:**
Bachelor's degree
**Certifications** **/Professional Licenses** **:**
No additional certification/professional licenses unless stated elsewhere in the job posting.
**Work Experience:**
No additional work experience unless stated elsewhere in the job posting.
**Skills:**
Accounting, Analytical Thinking, Detail-Oriented, Identifying Trends, Interpersonal Communication, Oral Communications, Organizing, Patient Account Management, Problem Solving, Self Motivation, Supervisory Management, Trend Analysis, Trend Reporting, Written Communication
## **Grade**
G14
## **Salary Range**
$75,200.00 - $128,800.00 / Annually
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
## **Questions**
For frequently asked questions about the application process, please refer to our [External Applicant FAQ](https://hr.wustl.edu/careers/external-applicant-faq/).
## **Accommodation**
If you are unable to use our online application system and would like an accommodation, please email[CandidateQuestions@wustl.edu](mailto:CandidateQuestions@wustl.edu)or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
## **Pre-Employment Screening**
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
## **Benefits Statement**
Personal
- Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Take advantage of our free Metro transit U-Pass for eligible employees.
- WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
- We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
- WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: [https://hr.wustl.edu/benefits/](https://hr.wustl.edu/benefits/)
## **EEO Statement**
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.