旅行顾问
Travel Advisor
关于旅行规划师职位
Key to the World Travel® 正在寻找充满热情、热爱旅行并对所有迪士尼事物有天然喜爱的人加入我们的经验丰富的旅行规划师团队。我们为候选人提供全面的培训和一对一辅导(无需先前经验),这些候选人需具备对迪士尼目的地的知识和热情,以及我们对旅行规划师所要求的卓越服务。我们还为积极销售的团队成员提供持续支持、职业发展和多种福利。
旅行规划师职责包括:
- 通过管理客户假期的所有方面,为客户提供全方位的礼宾级体验
- 注重细节
- 进行营销以寻找新客户
- 使用多种平台与客户频繁沟通
- 积极关注促销信息并应用到客户的假期中
- 管理客户的假期付款并确保所有余额按时支付
- 在客户旅行期间遇到与旅行相关的紧急情况时提供帮助
旅行规划师期望的条件包括:
- 至少去过迪士尼目的地或其他您希望专长的目的地5次,其中至少一次在过去12个月内
- 对迪士尼目的地或其他您希望专长的目的地有专家级知识
- 高度有动力
- 擅长使用技术和在线研究
- 自我驱动
- 积极使用社交媒体
- 擅长销售和营销
- 优秀的客户服务技能
- 优秀的组织能力
- 有效的沟通能力
最初发布于Himalayas
查看英文原文
About the Travel Planner position
Key to the World Travel® is looking for highly motivated people with a passion for travel and an inherent love of all things Disney to join our team of experienced travel planners. We provide comprehensive training and one-on-one mentoring (no previous experience required) to candidates who possess the knowledge and passion for Disney Destinations and exemplary service that we require of our travel planners. We also provide ongoing support, professional development and a variety of benefits to our actively selling team members.
Travel Planner responsibilities are:
- Providing a full service, concierge level experience for clients by managing all aspects of their vacation
- Paying attention to details
- Marketing in order to find new clients
- Communicating with clients frequently using a variety of platforms
- Actively monitoring promotions to apply to your clients' vacation
- Managing payments for clients' vacations and making sure all balances are paid on time.
- Assisting clients while they are traveling if they run into a travel related emergency
Travel Planner desired requirements are:
- At least 5 visits to Disney Destinations or another destination in which you would like to specialize, with at least one in the past 12 months
- Expert-level knowledge of Disney Destinations or another destination in which you would like to specialize
- Highly motivated
- Comfortable with technology and online research
- Self-directed
- Active user of social media
- Comfortable with sales and marketing
- Excellent customer service skills
- Excellent organizational skills
- Effective communication skills
Originally posted on Himalayas