高级 IT 项目经理
Senior IT Project Manager
高级IT项目经理负责跨整个系统开发生命周期（从需求到上线及过渡到运营）的信息系统的设计、开发和实施。系统可能包括医疗补助管理信息系统（MMIS）、资格和注册系统、注册经纪人平台、学习管理系统、网络门户以及数据和报告解决方案。高级IT项目经理支持预算在50万美元及以上的多年期联邦、州和企业项目。
主要职责
· 在整个系统开发生命周期（SDLC）内领导IT和专业服务项目的启动、计划、执行和收尾，从需求和设计到开发、测试、部署和后期支持。
· 作为最终客户、供应商、利益相关者和Briljent之间的主要联络人。管理所有各方的沟通，并定期汇报项目进展，以确保成功结果、客户满意度和积极的员工体验。
· 定义并开发项目范围、可交付成果、任务、所需资源、时间基准和成本；管理资源分配；并及时提供绩效反馈以确保项目顺利完成。
· 监控项目预算和工时以实现目标毛利目标，准确预测资源使用情况和收入确认，并审核和批准客户和分包商发票。
· 根据客户需求应用瀑布模型、敏捷/Scrum或混合交付方法，包括与产品负责人协调进行待办事项列表、冲刺和发布计划。
· 协助收集和获取需求，维护需求可追溯性矩阵（RTM），并与业务分析师、开发人员、解决方案架构师和质量保证（QA）团队合作，将业务需求转化为技术设计。
· 识别、监控和缓解项目风险，包括技术风险、系统接口、集成和环境依赖。
· 确保所有项目可交付成果符合Briljent的标准和客户要求，包括系统、集成和用户验收测试（UAT）的监督、缺陷分类和是否上线的决策。
· 与第三方供应商、系统集成商和客户IT部门协调，并为分包合作伙伴定义工作说明书。
· 支持联邦监督活动
查看英文原文
The Senior IT Project Manager leads the design, development, and implementation of information systems across the full system development life cycle, from requirements through go-live and transition to operations. Systems may include Medicaid Management Information Systems (MMIS), eligibility and enrollment systems, enrollment broker platforms, learning management systems, web portals, and data and reporting solutions. The Senior IT Project Manager supports multi-year, federal, state, and corporate projects with budgets of $500,000 and higher.
Essential Duties
· Lead the initiation, planning, execution, and closing of IT and Professional Services projects across the full system development life cycle (SDLC), from requirements and design through development, testing, deployment, and post-implementation support.
· Serve as the primary liaison between the end client, vendors, stakeholders, and Briljent. Manage communication across all parties and regularly report on project progress to ensure successful outcomes, customer satisfaction, and a positive employee experience.
· Define and develop project scope, deliverables, tasks, required resources, schedule baselines and expenses; manage resource allocations; and provide timely performance feedback to ensure successful project completion.
· Monitor project budget and hours to achieve target gross margin goals, accurately forecast resource utilization and revenue recognition, and review and approve client and subcontractor invoices.
· Apply Waterfall, Agile/Scrum, or hybrid delivery methodologies based on client needs, including backlog, sprint, and release planning in coordination with product owners.
· Facilitate requirements gathering and elicitation sessions, maintain a Requirements Traceability Matrix (RTM), and partner with business analysts, developers, solution architects, and quality assurance (QA) teams to translate business requirements into technical designs.
· Identify, monitor, and mitigate project risks, including technical risks, system interfaces, integrations, and environment dependencies.
· Ensure quality of all project deliverables to Briljent standards and client requirements, including oversight of system, integration, and user acceptance testing (UAT), defect triage, and go/no-go readiness decisions.
· Coordinate with third-party vendors, system integrators, and client IT organizations, and define statements of work for subcontract partners.
· Support federal oversight activities as applicable, including Centers for Medicare & Medicaid Services (CMS) certification, Advance Planning Documents (APDs), and Independent Verification and Validation (IV&V) reviews.
· Collaborate with technical, organizational change management (OCM) and training teams to ensure end-user readiness for system go-live.
Requirements
· Superior writing and verbal communication skills
· Outstanding organization, prioritization, time management skills and the ability to master complex systems and topics quickly
· Working knowledge of software development, system integration, APIs, and data flows sufficient to engage credibly with technical teams
· Ability to communicate technical issues clearly to non-technical executives and program staff
· Exemplary consultative and customer service skills
· Ability to manage multiple priorities in a fast-paced environment
· Ability to work well with a wide range of people, personalities, and levels within an organization
· Ability to manage conflict and negotiate win-win solutions
· Ability to perform under pressure, and meet expected deadlines
· Proficient with project management and delivery tools such as Jira, Azure DevOps, Microsoft Project, Smartsheet, or ServiceNow
· Familiarity with cloud-based and software-as-a-service (SaaS) implementations
· Must have an AI-forward mindset and the ability to effectively leverage AI tools and technologies to improve efficiency, accuracy, and productivity in daily project management activities
· Must demonstrate the ability to use AI responsibly and effectively to support project planning, documentation, analysis, communication, and other routine project management activities
Education and Experience:
· Bachelor’s degree in Information Systems, Computer Science, Business, or program/project management, or equivalent work experience
· PMP® Certification
· Agile certification preferred (PMI-ACP®, Certified ScrumMaster® (CSM), or SAFe®)
· At least 7 years of experience managing IT projects for external customers, including at least 5 years managing system implementations
· Demonstrated experience successfully managing IT projects exceeding $500,000 in budget
· Successful delivery of at least one large-scale system implementation from requirements through go-live
· Experience managing projects with federal government, state government, and private clients
· Health and Human Services (HHS) or Medicaid systems experience preferred (e.g., MMIS, eligibility and enrollment, enrollment broker, or data and reporting systems)
Physical Requirements & Environmental Conditions: An employee must meet these physical demands to successfully perform the essential functions of this job. Employee is regularly required to talk or hear, sit, stand, and utilize technology tools such as a laptop computer for extended periods of time. Specific vision abilities include close vision and the ability to adjust focus. This position requires the ability to occasionally lift up to 20 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Briljent is a solutions-based company. Solutions come from creative ideas; ideas come from being creative with differences. Briljent believes diversity and inclusion are critical to the success of the company. Employment at Briljent is based on merit and professional qualifications. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, national origin, disability, age, veteran status, marital status or any other basis protected by federal, state or local law, regulation or ordinance.
Originally posted on Himalayas