战略客户经理 - 宽带区域销售
Strategic Account Manager - Broadband Territory Sales
你是擅长拓展现有客户关系并发现新机会的战略销售专业人士吗？你是否喜欢制定长期客户策略，利用CRM工具推动销售管道增长，并帮助客户解决复杂的基础设施问题？我们正在寻找一名区域战略客户经理，以支持和扩展德克萨斯州、路易斯安那州和新墨西哥州的关键宽带、公用事业和电信客户。作为战略客户经理，你将维护对组织长期成功具有战略影响的关键目标客户的合作关系。你将识别交叉销售/重复销售机会，并努力解决任何问题或顾虑，以确保客户满意度。
远程办公 | 德克萨斯州、路易斯安那州或新墨西哥州优先
职责：
- 与销售团队合作，为关键客户制定并支持执行战略客户计划。
- 通过研究、筛选、联系、展示和成交新客户来推动新业务发展，基于分配的区域或市场细分。
- 持续发展与优先客户利益相关者的关系，了解他们的主要业务问题，并推荐交付价值的方法。
- 在现场与全球客户团队之间担任联络人，涉及追求新协议、增值/总拥有成本（TCO）承诺以及增加客户钱包份额。
- 维护和管理关键客户的机会管道，包括续约、项目和份额提升机会。
- 向管理层汇报客户活动、机会状态、续约状态和战略计划进展。
- 参与最佳满足客户需求的解决方案开发工作。
- 联系供应商销售资源，争取他们的支持并创建解决方案。
资格：
- 需要高中文凭或同等学历；本科文凭优先
- 5年以上外部销售经验或3年以上战略客户和/或销售管理经验
- 有成功维护和发展关键关系的经历
- 熟悉战略规划、资源配置、领导技巧、生产方法以及人员和资源协调中的商业和管理原则
- 能够理解指定客户中的潜在机会，并能识别和创造机会
- 优秀的沟通和人际交往技能
查看英文原文
Are you a strategic sales professional who thrives on growing existing customer relationships while uncovering new opportunities? Do you enjoy developing long-term account strategies, leveraging CRM tools to drive pipeline growth, and helping customers solve complex infrastructure challenges? We are seeking a regional Strategic Account Manager to support and expand key broadband, utility, and telecommunications accounts throughout Texas, Louisiana, and New Mexico. As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction.
Remote | Texas, Louisiana, or New Mexico Preferred
Responsibilities:
- Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts.
- Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.
- Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.
- Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.
- Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
- Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
- Participates in solution development efforts that best address customer needs.
- Engages supplier sales resources to enlist their support and create solutions.
Qualifications:
- High School Degree or Equivalent required; Bachelor’s Degree preferred
- 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management
- History of success maintaining and developing key relationships
- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources
- Ability to understand where potential exists in assigned accounts and can recognize and create opportunities
- Excellent communication and interpersonal skills with an aptitude for building strong client relationships
- Strong negotiation and problem-solving skills
- Proficiency with CRM software and Microsoft Office
- Self-starter and able to work efficiently under pressure
- Experience in executing in a matrix organization managing multiple stakeholders and projects
- Ability to travel 25-50%
Originally posted on Himalayas