Peer Success Manager
凯赛亚是领先的提供 AI 驱动 IT 管理和网络安全软件，服务于全球管理服务提供商 (MSP) 和内部 IT 组织。我们的综合平台帮助组织有效地管理，保护和自动化他们的 IT 环境，推动运营效率和长期业务成功。由全球领先的软件投资者 Insight Partners 支持，Kaseya 经历了持续的双数字增长，并继续扩大其全球足迹。今天，Kaseia 为20多个国家客户提供支持，并在世界各地管理超过1500万个终端点。成立于2000年，Kaseja 是由建设者建立 - 我们仍然在建造中。我们寻找创造而不是等待的人，他们看到一个困难的问题并倾向于参与，并且把挑战视为原材料。在 Kaseya,每个人都扮演着 IT 未来的角色：无论你是工程，产品，销售，营销，客户支持或运营领域，你的工作都有助于保护，捍卫和优化全球各地的 IT 环境。我们正在建立成长，性能和影响力的团队。如果你被动力推动做好事物 - 一个产品，一项过程，一项职业生涯 - 你就会适合。在 Koseya,我们不仅提高标准。我们构建它。我们正在寻找一个有兴奋的团队成员，拥有优秀的沟通技能，可以加入我们的客户 （合作伙伴）进入我们行业特定同行群。随着程序的发展，就有机会让登录经理转变为 TruPeer 项目经理角色，因为团队在 EMEA 继续增长。职位描述 · 在登陆经理的作用中，你的工作是介绍和指导合作伙伴通过物流具体的登入电话，然后将其交给他们的计划经理。登录经理的目标是确保合作伙伴参加所有电话，并完成相关行动项目，以确保他们准备参与他们的组 (Pod) 一旦交给他们的计划经理。责任 ·指导和介绍新合作伙伴通过一个对一个会议培训同行系统和流程 ·设定适当的预期与合作伙伴关于同行和我们的方案看起来像什么成功 ·保持知识和理解程序随着它继续扩大 ·帮助项目管理团队当必要时 ·旅行到季度会议和网络与合作伙伴除了提供物质辅助
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About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.
We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.
At Kaseya, we don't just raise the bar. We build it.
We are looking for an enthusiastic team player with excellent communication skills to onboard our clients (partners) into our industry-specific peer group. As the program grows there is the opportunity for the Onboarding Manager to transition into the TruPeer Program Manager role as the cohort continues to grow in EMEA.
Job Description
- In the role of Onboarding Manager your job is presenting on, and guiding partners through, the logistic-specific onboarding calls and then handing them over to their Program Manager. The Onboarding Manager’s goal is to make sure that partners attend all the calls and complete associated action items to ensure they are ready to participate in their group (Pod) once they are handed off to their Program Manager.
Responsibilities
- Guide and present new partners through the one-on-one meetings to train on peer systems and processes
- Set appropriate expectations for partners regarding peer and what success looks like in our program
- Maintain knowledge and understanding of the program as it continues to scale
- Aid the Program Management team when necessary
- Travel to quarterly meetings and network with partners in addition to providing logistical assistance
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.