区域客户经理
Area Account Executive
关于艾伯维
艾伯维的使命是发现并提供创新药物和解决方案，以解决当今严重的健康问题，并应对未来的医疗挑战。我们致力于在多个关键治疗领域产生显著影响，包括免疫学、肿瘤学和神经科学——以及我们Allergan Aesthetics产品组合中的产品和服务。有关艾伯维的更多信息，请访问我们的网站 www.abbvie.com。关注我们在 LinkedIn、Facebook、Instagram、X 和 YouTube 上的账号。
此职位为外勤岗位，候选人应居住在主要城市附近。
· 加州洛杉矶
· 加州旧金山
· 加州圣地亚哥
主要职责包括：
· 担任区域“指挥官”：作为指定区域的主要推动者，设定艾伯维市场准入目标的方向。对区域活动进行高层次监督，并作为顶级客户的首要联络人，确保区域战略与组织目标一致。
· 策略执行与影响力地图：制定并实施针对性的本地市场准入策略，创建并利用影响力地图来识别在准入方面有影响力的客户（如药品福利管理者、雇主、保险公司、IDN），评估新兴渠道和参与者（如医疗机构、聚合商、VMF），并定制参与计划以优化关键品牌的市场准入。
· 合同与谈判：与区域准入总监合作，规划并推进直接区域客户合同，确保符合艾伯维区域市场准入（MAx）策略和目标。
· 持续客户管理与问题解决：与现有客户保持良好关系，管理日常互动，并主动识别和解决问题。确保及时落实解决方案，并向区域总监通报关键进展或升级情况。
· 跨职能协作：与内部相关方（如卓越中心、区域总监、区域策略师、FRM、MOSL、患者支持服务）紧密协调，分享洞察，解决临时挑战，并简化落实工作，以实现无缝的客户体验。
· 业务增长与创新：在区域内发现新机会，推荐推动举措以扩大准入、加深客户关系，并推广艾伯维的产品组合。了解行业趋势和竞争对手动态，以调整策略。
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About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
This role is field-based and candidates should live within a reasonable distance from the primary city.
· Los Angeles, CA
· San Francisco, CA
· San Diego, CA
Key Responsibilities Include:
· Act as Geography “Quarterback”: Serve as the primary champion for the assigned region, setting direction for AbbVie’s market access objectives. Provide high-level oversight of regional activities and act as the principal liaison for top-tier customers, ensuring alignment between regional strategy and organizational goals.
· Strategy Execution & Influence Mapping: Develop and implement targeted local market access strategies, creating and utilizing influence maps to identify influential customers in access (e.g., PBMs, employers, payers, IDNs), evaluate emerging channels and players (e.g., health systems, aggregators, VMFs), and tailor engagement plans to optimize market access for key brands
· Contracting & Negotiation: Collaborate and support Area Access Director in planning and pull through of direct Area customer contracts, ensuring compliance with AbbVie’s Area Market Access (MAx) strategy and goals.
· Ongoing Customer Management & Issue Resolution: Maintain strong relationships with existing customers, managing day-to-day engagements and proactively identifying and resolving issues. Ensure timely pull-through of solutions and keep Area Directors informed of critical developments or escalations.
· Cross-Functional Collaboration: Coordinate closely with internal stakeholders (e.g., Centers of Excellence, Area Directors, Area Strategists, FRMs, MOSLs, Patient Support Services) to share insights, address ad-hoc challenges, and streamline pull-through efforts for seamless customer experiences.
· Business Growth & Innovation: Identify new opportunities within the region, recommending driving initiatives to expand access, deepen customer relationships, and promote AbbVie’s portfolio. Stay informed of industry trends and competitor activity to adapt strategies as needed.
· Performance Accountability: Monitor and report on key performance indicators, ensuring regional objectives are met or exceeded. Leverage data analytics (e.g., MABI) to assess contract effectiveness, inform future initiatives, and continuously refine overall performance and pull-through.
Significant Work Activities:
· Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8-hour day)
· Must be located within region, and ideally near a large airport
· Required travel to on-site customer locations within the region.
· Required travel 3-4 times to AbbVie's Chicago Headquarters
- Bachelor’s degree in Business, Life Sciences, or a related field
- 5+ years sales management (District Manager or Regional Manager preferred)
- Account management and/or marketing experience in a healthcare or related business
- 2+ years experience in account management within Group Practice/Payor/Institutional environment strongly preferred.
- Proven track record of operating effectively in a large, complex geography and influencing diverse stakeholders to achieve results.
- Proven capability in contract negotiation, stakeholder engagement, and driving commercial results.
- Demonstrated ability to act as a primary point of contact, leveraging strong communication, collaboration, and coordination skills to effectively manage cross-functional teams in a matrixed organization.
- Driving a personal auto or company car or truck, or a powered piece of material handling equipment
- Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.
- Preferred Qualifications:
- Advanced degree (MBA, MPH, etc.)
- In-depth knowledge of regional payer landscapes, healthcare policies, and key customer types (IDNs, VISNs, Employers).
- Proficiency in data analytics and experience utilizing tools or platforms to inform strategy and decision-making.
- Positive, solutions-oriented attitude with a track record of managing complexity in a dynamic environment.
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
· The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
· We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
· This job is eligible to participate in our long-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
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