学习专员
Learning Specialist
关于Logile
Logile是北美、欧洲、澳大利亚和大洋洲数千家零售场所的领先零售劳动力规划、员工管理、库存管理和门店执行解决方案提供商。
我们经过验证的AI、机器学习技术和工业工程加速投资回报率，通过提升表现和赋能员工实现运营卓越。全球零售商依赖Logile解决方案，在最优成本下提供最佳服务和产品，以提升盈利能力和竞争优势。
从劳动力标准开发与建模到统一预测、全店排班和考勤，再到库存管理、任务管理、食品安全和员工自助服务——我们通过统一的门店级解决方案变革零售运营。通过零售的逻辑获得优势，一个平台用于门店规划、排班和执行。
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职位概要
学习专家将通过创建引人入胜、实用的学习体验，支持内部员工、客户和合作伙伴的学习与赋能，帮助员工、用户和合作伙伴自信地建立知识并采用Logile解决方案。该职位将设计和支持电子学习课程、数字采用体验、视频和其他学习资源，以加强产品知识、解决方案采用、零售专业知识、员工能力和客户成果。学习专家将在内部员工赋能方面发挥关键作用，支持入职培训、产品和功能知识开发、持续学习和员工准备，同时创建客户和合作伙伴教育内容，以提高对Logile解决方案的理解和成功采用。理想的候选人应具备资源丰富、协作能力强，并对利用AI和新兴技术改进学习设计、开发和交付充满好奇。
职责
- 使用ADDIE、故事板和布卢姆分类法设计面向客户的引人入胜的学习体验，包括电子学习、网络研讨会、讲师授课材料、视频、工作辅助工具、评估和数字采用资源。
- 支持与Logile解决方案、零售概念、入职培训和持续员工发展相关的内部赋能项目。
- 创建和维护基于角色的系统用户赋能资源。
- 构建和维护WalkMe和应用内指导体验，以支持工作流程中的学习。
- 与团队合作
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About Logile
Logile is the leading retail labor planning, workforce management, inventory management and store execution provider deployed in thousands of retail locations across North America, Europe, Australia, and Oceania.
Our proven AI, machine-learning technology and industrial engineering accelerate ROI and enable operational excellence with improved performance and empowered employees. Retailers worldwide rely on Logile solutions to boost profitability and competitive advantage by delivering the best service and products at optimal cost.
From labor standards development and modeling to unified forecasting, storewide scheduling, and time and attendance, to inventory management, task management, food safety, and employee self-service — we transform retail operations with a unified store-level solution. Gain the Advantage with The Logic of Retail. One Platform for store planning, scheduling and execution.
For more information, visit
Job Summary
The Learning Specialist will support internal employee, customer, and partner learning and enablement by creating engaging, practical learning experiences that help employees, users, and partners confidently build knowledge and adoptLogilesolutions. This role will design and support e-learning courses, digital adoption experiences, videos, and other learning resources that strengthen product knowledge, solution adoption, retailexpertise, employee capability, and customer outcomes. The Learning Specialist will play a key role in internal employee enablement, supporting onboarding, product and functional knowledge development, ongoing learning, and employee readiness, while also creating customer and partner education that improves understanding and successful adoption ofLogilesolutions. The ideal candidate is resourceful, collaborative, and curious about using AI and emerging technologies to improve learning design, development, and delivery.
Responsibilities
- Design engagingcustomer-facinglearning experiences using ADDIE,storyboarding,and Bloom’s Taxonomy, including e-learning, webinars, instructor-led materials, videos, job aids, assessments, and digital adoption resources.
- Supportselectinternal enablementinitiatives related toLogilesolutions, retail concepts, onboarding, and ongoing employee development.
- Create andmaintainrole-based enablement resources forsystem users.
- Build and maintainWalkMeand in-app guidance experiences that support learning in the flow of work.
- Collaborate withcross-functional teamsto align training with product updates and customer needs.
- Develop quizzes, knowledge checks, and assessments to measure learning outcomes and reinforce key concepts.
- Analyze learner feedback, completion data,adoptionmetrics, and performance indicators to improve training impact, user confidence, and customer adoption.
- Use AI tools and emerging technologies to accelerate content creation, prototype ideas, personalize learning, and enhance the learner experience.
Qualifications
- Bachelor’s degree in Instructional Design, Education, or related field.
- 3+ years of experience in instructional design, customer education, or training delivery.
- A portfolio of work is required. Please include examples of e-learning modules, instructional materials, videos, and/or training assets you’ve created.
- Experience creating customer-facing learning content for software products, SaaS platforms, or technical solutions preferred.
- Experience with Articulate Rise, Canva (or similar), Camtasia (or similar), AI tools (e.g., Copilot, Claude), and WalkMe preferred.
- Excellent communication, facilitation, writing, andvisualdesignskills.
- Ability to work independently, manage multiple priorities, and drive projects forward with initiative and accountability.
- Ability to quickly learncomplex software, retail workflows, and customer use cases, and translate them into clear, practical learning experiences.
- Ability to work1PM – 10PM IST
Preferred Qualifications
- Certification in instructional design, adult learning, or e-learning development is a plus.
- Experience in retail, SaaS, or workforce management training is a bonus.
Originally posted on Himalayas