B2C奢华旅游顾问 - 南非专家
B2C Luxury Travel Consultant - South Africa Specialist
African Safari Group (ASG) 是一家领先的高端旅游公司，专注于定制化的非洲旅行和野生动物园体验。
我们正在寻找一位经验丰富的 B2C 高端旅游顾问 – 南非专家 加入我们的团队。
具备专业的南非高端旅游和/或野生动物园销售经验是基本要求。
你将直接与国际客户合作，设计并销售定制化的南非旅行行程，结合高端住宿、野生动物园、葡萄酒、美食、风景、文化和独特体验。
你需要能够自信地为客户提供建议，了解南非不同地区，并制定有效整合目的地的行程，而不仅仅是销售单一物业。
这是一个直接面向 B2C 客户的销售职位，需要强大的咨询能力、目的地专业知识和销售技巧。
主要职责包括：
- 直接与国际客户进行咨询。
- 设计并销售定制化的南非旅行行程。
- 为客户提供建议，包括目的地、度假村、酒店、体验和物流安排。
- 将不同地区整合成无缝衔接的行程。
- 准备并展示详细的报价单和行程安排。
- 管理客户从初次咨询到预订的全过程。
- 建立长期的客户关系。
- 处理异议并完成高价值订单。
- 发现提升销售的机会。
- 保持对南非物业和体验的最新了解。
- 维护准确的 CRM 信息。
- 与内部团队紧密合作，确保客户体验优质。
要求
- 至少 1 年的直接 B2C 销售经验。
- 专业南非高端旅游和/或野生动物园销售经验是必需的。
- 对南非作为高端旅游目的地有扎实的实际了解。
- 有销售高价值旅行的经验。
- 具备咨询、提升销售和完成订单的能力。
- 强大的目的地和产品知识。
- 优秀的沟通能力和客户关系管理技能。
- 有 CRM 使用经验。
- 强大的组织能力和细致的工作态度。
- 能够在完全远程的环境中独立工作。
- 对南非、旅行和野生动物园有真正的热情。
没有相关专业南非旅游经验和至少 1 年直接 B2C 销售经验的候选人将不被考虑。
福利
- 完全远程办公 – 包括培训和入职。
- 持续的培训和持续的支持。
- 真实的职业发展机会。
- 支持性且积极的工作环境。
查看英文原文
African Safari Group (ASG) is a leading luxury travel company specialising in bespoke African travel and safari experiences.
We are looking for an experienced B2C Luxury Travel Consultant – South Africa Specialist to join our growing team.
Professional South Africa luxury travel and/or safari sales experience is an essential requirement.
You will work directly with international clients to design and sell tailor-made South African journeys, combining luxury accommodation, safari, wine, food, scenery, culture and unique experiences.
You should be able to confidently advise clients on different South African regions and build itineraries that combine destinations effectively rather than simply selling individual properties.
This is a direct B2C sales role requiring strong consultation, destination expertise and sales ability.
Key responsibilities include:
- Consult directly with international clients.
- Design and sell tailor-made South African travel itineraries.
- Advise clients on destinations, lodges, hotels, experiences and logistics.
- Combine different regions into seamless itineraries.
- Prepare and present detailed quotations and itineraries.
- Manage clients from initial enquiry through to booking.
- Build long-term client relationships.
- Handle objections and close high-value bookings.
- Identify upselling opportunities.
- Maintain current knowledge of South African properties and experiences.
- Maintain accurate CRM information.
- Work closely with internal teams to ensure excellent client delivery.
Requirements
- Minimum 1 year's proven experience in direct B2C sales to clients.
- Professional South Africa luxury travel and/or safari sales experience is essential.
- Strong practical knowledge of South Africa as a luxury travel destination.
- Experience selling high-value travel.
- Proven ability to consult, upsell and close bookings.
- Strong destination and product knowledge.
- Excellent communication and client relationship skills.
- CRM experience.
- Strong organisation and attention to detail.
- Ability to work independently in a fully remote environment.
- Genuine passion for South Africa, travel and safari.
Candidates without relevant professional South African travel experience and at least 1 year of direct B2C sales experience will not be considered.
Benefits
- Fully remote – including training and onboarding.
- Consistent training and ongoing support.
- Genuine career growth opportunities.
- Supportive and ambitious company culture.
- Opportunity to work with international luxury travellers.
- Exposure to high-value bespoke travel.
- Opportunity to grow with a rapidly expanding African travel company.
- Technology-driven and innovative working environment.
- Visionary owners who are constantly moving the business forward.
Originally posted on Himalayas