Azure FinOps顾问 - PR
Azure FinOps Consultant - PR
此职位发布是为了支持Blue Mantis内部持续和未来的招聘计划。虽然所有申请都将被考虑，但该职位可能不对应当前的空缺。符合资格的候选人将在未来有合适机会时被考虑。
Azure Fin Ops顾问，致力于打造以客户为中心的云解决方案合作伙伴（CSP）。成功候选人将作为云客户成功经理，为我们的客户群提供FinOps服务。该职位需要成为云计费与许可模式的专家，并能够解决复杂的客户请求或投诉。他们需要应用与上架、配置、工具、报告和升级相关的最佳实践流程和程序，以确保客户满意。
Blue Mantis的云FinOps团队每月都在快速增长，我们正在扩大团队以满足不断增长的需求和新的机遇。我们鼓励您申请并加入一个以创新、协作和职业发展为核心动力的组织。
关键职责
我们的CSP业务提供世界级的FinOps服务，已连续多年实现双位数增长。我们业务的核心是行业领先的积极客户体验。FinOps成功经理负责确保客户体验保持积极，并使该业务可扩展且可持续。其主要职责包括但不限于：
- 进行以云使用情况为重点的客户业务回顾，并识别和分享成本优化机会。
- 与客户建立并维护值得信赖的顾问关系。
- 维护全面的检查清单、流程、程序和政策文档，以支持合规和最佳实践的云资源部署和使用。
- 定义、衡量和监控推动高客户满意度的关键绩效指标（KPI）和服务水平协议（SLA）。
- 负责售后关系。
技能、知识和专长
- 具备支持Microsoft Azure客户的经验。
- 拥有或愿意获得FinOps从业者认证。
- 本科及以上学历，主修商业或相关技术领域；研究生学历优先。
- 具备优化工作流和实施流程改进的经验。
- 具备技术和业务问题解决能力。
查看英文原文
This requisition has been created to support ongoing and future hiring initiatives within Blue Mantis. While all applications will be reviewed, this posting may not align with an immediate opening. Candidates who meet our qualifications will be considered for future opportunities as they become available.
Azure Fin Ops Consultant who is driven to build and maintain a customer-obsessed Cloud Solution Partner (CSP). Successful candidate will work as a cloud customer success manager to provide FinOps services to a dedicated share of our customer base. This role will be a subject matter expert on cloud billing & licensing models and capable of resolving complex customer requests or complaints. They will be expected to apply best practice processes/procedures associated with onboarding, provisioning, tools, reporting and escalations to ensure delighted clients.
The Blue Mantis Cloud FinOps team is experiencing rapid growth each month, expanding our team to meet increasing demand and new opportunities. We encourage you to apply and join a dynamic organization where innovation, collaboration, and career development are at the forefront of our continued success and expansion.Key Responsibilities
Our CSP practice, providing word-class FinOps services, has experienced multiple years of double-digit growth. Central to our practice is an industry leading positive customer experience. The FinOps Success Manager is charged with helping to ensure that our customer experience remains positive and that the practice is scalable and sustainable. Their key responsibilities include, but are not limited to:
- Conduct customer business reviews that are focused on cloud utilization and identifying and sharing cost optimization opportunities.
- Build and maintain a trusted advisor relationship with our customers.
- Maintain comprehensive documentation of checklists, procedures, processes, and policies to support compliant and best-practice deployment and utilization of cloud resources.
- Define, measure and monitor KPIs and SLAs that lead to high customer satisfaction.
- Own the post-sales relationship
Skills, Knowledge and Expertise
- Experience with supporting Microsoft Azure clients.
- Either possess or be willing to obtain FinOps Practitioner Certification.
- BS Degree in Business or a Technology related field; graduate degree appreciated.
- Experience optimizing workflows and implementing process improvement.
- Technical and business problem-solving skills and judgement.
- Demonstrated interpersonal skills including mentoring, coaching, presentation skills and the ability to interact with colleagues and customers at all technical levels.
- Ability to prioritize and manage competing demands.
- Experience working with Clients on business solutions.
- Either possess one year of prior experience with public cloud billing and licensing models or be willing to learn.
- Either possess one year of prior experience in the Microsoft Azure Portal or similar Cloud Portals or be willing to learn.
Benefits
Please note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required.
Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.
Originally posted on Himalayas