外呼中心代表
Outbound Call Center Representative
远程外呼中心代表
Life Line Screening | 全职 | 全程远程
你是否正在寻找一个能真正影响他人生活的远程工作机会?
在 Life Line Screening,你将加入一家快速发展的医疗保健组织,致力于通过预防性筛查项目帮助个人采取主动措施改善健康。作为远程外呼中心代表,你将教育和支持患者,同时享受在家工作的灵活性。
我们提供的福利
· 远程工作环境
- 公司提供设备(电脑、显示器、电话、耳机等)
- 有薪虚拟培训
- 竞争性薪资:每小时14-15美元 + 奖金机会
- 医疗、牙科和视力保险
- 健康储蓄账户(HSA)
- 401(k) 退休计划(雇主匹配)
- 带薪休假和带薪节假日
- 推荐奖金计划
- 职业发展和晋升机会
- 为您提供和符合条件的家人/朋友的免费预防性健康筛查
排班选项
选择最适合你的班次:
· 美东时间 上午9:00 - 下午5:30
- 美东时间 上午11:30 - 晚上8:00
- 美东时间 下午12:30 - 晚上9:00
职位简介
作为远程外呼中心代表,你将采用富有同理心和咨询式的方法与患者建立联系,鼓励他们参与重要的预防性健康筛查项目。你的工作有助于支持早期检测,从而提高生命质量和延长寿命。
这个职位适合喜欢帮助他人、擅长电话沟通,并能在快节奏、目标导向环境中工作的人。
你将负责
· 每班次拨打100-150通外呼电话,与患者讨论他们的筛查套件。
- 向来电者解释预防性健康筛查的重要性和好处。
- 说明早期检测如何有助于预防或发现结肠疾病和结肠癌。
- 识别并帮助解决阻碍患者返回套件的障碍。
- 使用咨询式方法提供清晰准确的信息。
- 在满足绩效期望的同时提供卓越的客户服务。
- 有效缓解担忧,创造积极的患者体验。
我们寻找的候选人
申请者需满足以下条件:
· 能通过就业前的药物检测和犯罪背景调查
- 有在快节奏外呼中心环境工作的经验或兴趣
- 出色的电话礼仪
查看英文原文
Remote Outbound Call Center Representative
Life Line Screening | Full-Time | Fully Remote
Are you looking for a rewarding remote opportunity where you can make a real impact on people's lives?
At Life Line Screening, you'll join a fast-growing healthcare organization dedicated to helping individuals take proactive steps toward better health through preventive screening programs. As a Remote Outbound Call Center Representative, you'll educate and support patients while enjoying the flexibility of working from home.
What We Offer
· Remote Work Environment
- Company-Provided Equipment (Computer, Monitor, Phone, Headset & More)
- Paid Virtual Training
- Competitive Pay: $14-$15/hour + Bonus Opportunities
- Medical, Dental & Vision Insurance
- Health Savings Account (HSA)
- 401(k) with Employer Match
- Paid Time Off & Paid Holidays
- Referral Bonus Program
- Professional Development & Career Growth Opportunities
- Courtesy Preventive Health Screenings for You and Eligible Family Members/Friends
Schedule Options
Choose the shift that works best for you:
· 9:00 AM - 5:30 PM EST
- 11:30 AM - 8:00 PM EST
- 12:30 PM - 9:00 PM EST
About the Role
As a Remote Outbound Call Center Representative, you'll use a compassionate and consultative approach to connect with patients and encourage participation in important preventive health screening programs. Your work helps support early detection efforts that can improve both the quality and length of life.
This role is ideal for individuals who enjoy helping others, communicating over the phone, and working in a fast-paced, goal-oriented environment.
What You'll Do
· Make 100-150 outbound calls per shift to patients regarding their screening kits.
- Educate callers on the importance and benefits of preventive health screenings.
- Explain how early detection can help prevent or identify colon disease and colon cancer.
- Identify and help resolve barriers preventing patients from returning their kits.
- Provide clear, accurate information using a consultative approach.
- Deliver outstanding customer service while meeting performance expectations.
- Effectively de-escalate concerns and create positive patient experiences.
What We're Looking For
To be considered, candidates must meet the following qualifications:
· Ability to pass a pre-employment drug screen and criminal background check
- Experience or interest in working within a fast-paced outbound call center environment
- Exceptional phone etiquette and communication skills
- Ability to build rapport and conduct consultative conversations
- Strong de-escalation and problem-solving abilities
- Competitive mindset with a drive to achieve performance goals
- Stable work history demonstrating reliability and commitment
- High School Diploma or GED required (some college preferred)
Work-From-Home Requirements
· Minimum internet speed of 50 Mbps download 10 Mbps upload
- Hard wired internet connection (ethernet connection from laptop to router)
- Dedicated workspace free from noise and distractions
- Ability to remain focused and productive in a remote environment
Why Life Line Screening?
At Life Line Screening, you're not just making calls, you're helping people take charge of their health. Every conversation has the potential to encourage life-changing preventive care. Join a supportive team where your performance is recognized, your growth is encouraged, and your work truly matters.
Life Line Screening is proud to be an Equal Opportunity Employer.
INDCC
Life Line Screening is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status, or other characteristics protected by law. Life Line Screening will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background check and drug screen.
Privacy Notice to California Applicants
Originally posted on Himalayas