供应链分析师
Supply Chain Analyst
拥有超过140年的创新和服务卓越历史，Burroughs为北美一些最大的金融机构和零售商提供技术支持。通过我们在北美地区的现场服务专业人员和数字支持团队网络，我们为支付和交易自动化、自助服务、机器人和物联网技术提供全生命周期管理，确保客户每天都能获得最大化的运行时间和性能。在Burroughs，我们相信员工的成长与技术服务的发展同样重要。许多我们的领导最初都是从现场开始职业生涯的，他们的成功故事继续激励着新一代技术人员、工程师和支持专业人员。我们的工作多样化、充满活力、富有挑战性且令人满意——但对于那些充满好奇心、正直并有学习动力的人来说，Burroughs是一个可以建立持久而有意义职业的地方。
职位概述：
供应链分析师的职责包括跟踪和核对客户和Burroughs自有资产的回收，安排从供应商或客户现场回收资产，协助新现场技术人员的系统设置，报告绩效指标。分析师需要参与公司实施持续改进计划和系统整合的努力。这是一个远程职位。
主要职责：
- 处理必要的库存事务，将资产从BRC/主仓库转移到3PL和现场技术人员地点
- 为部门关键绩效指标准备报告指标
- 接收现场技术人员送来的零件并录入BRC维修系统数据库
- 与现场运营部门沟通接收差异
- 核对错误地点收到的客户自有库存，并与其他物流分析师合作确保零件返回正确位置
- 向维修运营经理反馈3PL地点所需的零件
- 准备尚未被支持的产品或需求过量的产品，发送至第三方维修供应商
- 参与供应链内部持续流程改进的实施
- 协助培训现场运营人员，使其掌握Burroughs客户的正确零件回收程序
- 为部门关键绩效指标准备报告指标
- 参与ERP系统的整合工作
- 其他相关任务
查看英文原文
With over 140 years of innovation and service excellence, Burroughs keeps technology running for some of the largest financial institutions and retailers across North America. Through our North American network of field service professionals and digital support teams, we deliver full lifecycle management for payment and transaction automation, self-service, robotic, and IoT technologies—ensuring our customers experience maximum uptime and performance every day. At Burroughs, we believe in growing our people as much as we grow our technology services. Many of our leaders began their careers in the field, and their success stories continue to inspire new generations of technicians, engineers, and support professionals. Our work is diverse, dynamic, challenging, and rewarding—but for those with curiosity, integrity, and a drive to learn, Burroughs is a place to build a lasting and meaningful career.
Job Summary:
Areas of responsibility for the Supply Chain Analyst includes tracking and reconciling the return of customer and Burroughs-owned assets, arranging for the pick-up of assets from vendors or customer sites, assisting with the system set-up of for new field technicians, reporting performance metrics. Analysts are expected to participate in company efforts to implement continuous improvement initiatives and consolidate systems. This is a remote position.
Essential Functions/Key Responsibilities:
- Process Inventory transactions necessary to move assets between BRC/Main Warehouse locations to 3PL and field technician sites
- Prepare reporting metrics for departmental key performance indicators.
- Receive parts from field technicians into the BRC repair system database
- Communicate receiving discrepancies with Field Operations.
- Reconcile customer owned inventory received at the wrong location and work with other Logistics Analysts to ensure parts get returned to the proper place
- Provide feedback to Repair Operations Manager on parts needed at 3PL locations
- Prepare product not yet supported or product with excess demand for shipment to 3 party repair vendors.
- Participate in the implementation of continuous process improvements within Supply Chain.
- Assist with training Field Operations personnel on proper part return procedures for Burroughs customers.
- Prepare reporting metrics for departmental key performance indicators.
- Participate in efforts to integrate ERP systems.
- Other related tasks as assigned.
Knowledge, Skills and Abilities:
- Problem Solving/Analysis
- Team centered/work well with co-workers to resolve issues and problems
- Customer Service focus
- Strong communication skills (verbal and written)
- Ability to work independently
- Leadership
- Attention to detail
- Thoroughness
Education and Experience:
- High school diploma or GED required.
- Prior logistics or equivalent business experience required.
- Standard Microsoft applications, including Windows, Outlook, Excel, and Word preferred
Physical Requirements and Working Conditions:
- While performing the duties of this job, the team member is regularly required to stand. The team member is frequently required to use hands to finger, handle, or feel objects, tools, or controls and to climb or balance.
- The team member is occasionally required to walk; reach with hands and arms; stoop, kneel, crouch or crawl; and talk or hear.
- The team member must regularly lift and move up to 10 pounds, frequently lift and move up to 25 pounds and occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
Other Duties: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.
Burroughs is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Originally posted on Himalayas