前线部署工程师 – 班加罗尔，印度
Forward Deployed Engineer – Bangalore, India
Forward Deployed Engineers 是产品、工程和客户交汇的岗位。你将负责配置和实施 Holistic AI 用于企业部署，确保其在真实客户环境中正常运行，并将所学到的经验反馈给产品和工程团队。
这是一项需要动手实践且技术深度强的工作，不是仅涉及 UI 或支持的角色。喜欢客户部署而非核心平台工作的优秀工程师可能是理想人选。
你将负责
- 领导或支持客户试点和生产部署中 Holistic AI 的技术配置和实施。
- 将客户需求转化为可操作的产品配置和集成模式。
- 利用对产品的深入理解和后端知识来排查部署问题，并就架构选择提供建议。
- 与客户经理合作处理复杂的客户项目。
- 编写部署模式、操作手册和面向客户的工程技术指导。
- 暴露产品缺陷并提供反馈以改进平台，为未来的部署做好准备。
你将具备
- 软件工程、解决方案工程或类似领域的扎实技术背景，愿意与客户紧密合作。
- 深入学习复杂产品并将其配置到不同企业环境中的能力。
- 后端或系统理解能力（API、集成、环境），而不仅仅是前端。
- 与技术和非技术利益相关者清晰沟通的能力。
- 在分布式团队中跨时区工作的舒适度，以及良好的英文书面表达能力。
加分项
- 具有面向客户的工程技术经验：解决方案工程、实施、专业服务或现场部署。
- 具有 AI/ML 产品经验，或治理、安全、合规工具的经验。
- 熟悉云部署模式和企业 IT 约束。
地点和工作模式
- 印度班加罗尔。
- 远程办公，属于分布式团队。
- 根据部署和研讨会需求，进行面向客户的操作。
薪资
预估薪资：50,000 美元。我们提供具有竞争力的福利；具体细节将在招聘过程中分享。
面试流程
- HR 初筛
- 招聘经理面试
- 技术评估
- 任务或技能作业
- 文化匹配度评估
- 发放录用通知
薪资：50,000 美元
最初发布于 Himalayas
查看英文原文
Forward Deployed Engineers sit where product, engineering and customers meet. You'll configure and implement Holistic AI for enterprise deployments, make sure it works in real customer environments, and feed what you learn back to Product and Engineering.
This is hands-on delivery work with technical depth, not a UI-only or support-only role. Strong engineers who prefer customer deployment to core platform work may be an excellent fit.
What you'll do
- Lead or support the technical configuration and implementation of Holistic AI for customer pilots and production deployments.
- Translate customer requirements into workable product configurations and integration patterns.
- Use deep product knowledge and backend understanding to troubleshoot deployments and advise on architecture choices.
- Partner with Account Management on complex customer engagements.
- Document deployment patterns, runbooks and customer-facing technical guidance.
- Surface product gaps and feedback to improve the platform for future deployments.
What you'll bring
- A strong technical background in software engineering, solutions engineering or similar, and a willingness to work closely with customers.
- The ability to learn a complex product deeply and configure it for varied enterprise contexts.
- Backend or systems understanding (APIs, integrations, environments), not front-end only.
- Clear communication with technical and non-technical stakeholders.
- Comfort working across time zones in a distributed team, and strong written English.
Nice to have
- Experience in customer-facing technical roles: solutions engineering, implementation, professional services or field deployment.
- Experience with AI/ML products, or governance, security or compliance tooling.
- Familiarity with cloud deployment patterns and enterprise IT constraints.
Location and working model
- Bangalore, India.
- Remote, in a distributed team.
- Customer-facing work as needed for deployments and workshops.
Compensation
Indicative salary: $50,000 USD. We offer competitive benefits; details are shared during the hiring process.
Interview process
- HR screen
- Hiring manager interview
- Technical assessment
- Task or skills assignment
- Culture fit
- Offer
Salary: $50,000 USDOriginally posted on Himalayas